Medical coder jobs in Florida

BayCare is hiring a Medical Records Coder II (Radiology) - Hybrid in Clearwater, FL! Join one of Tampa Bay's largest employers and make an impact in healthcare. Status: Full-time (Non-Exempt) Schedule: Mon-Fri, 8:00 AM-4:30 PM Work Arrangement: Hybrid - 80% remote, 20% onsite (Florida residents only) What You'll Do: Assign diagnosis and procedure codes using ICD-10-CM, ICD-10-PCS, and CPT-4 Monitor bill hold reports Mentor Coder I team members and assist with training Qualifications: High School diploma required; Associate's in Health Information Management preferred 2+ years coding experience (Radiology highly preferred) CCS or RHIT certification preferred Why BayCare? Competitive benefits: Health, Dental, Vision, PTO, Tuition Reimbursement 401k match + annual contribution Team award bonus and community discounts Location: Clearwater, FL | Hybrid Equal Opportunity Employer Veterans/Disabled

Job DescriptionDescription: The Orthopedic Clinic is a leader in the orthopedic community of East Central Florida. Our team is dedicated to providing compassionate and cutting-edge orthopedic care. We believe every patient should receive the best possible care, our practice offers an array of services specializing in general orthopedics, spine care, sports reconstruction, adult reconstruction and non-surgical treatments. The Orthopedic Clinic is a well-respected practice that was established in 1961 and has a rich history of providing exceptional Orthopedic care to the community. We currently have eleven Orthopedic Surgeons, Interventional Pain Management Physician, ten Mid-Level Providers, and a Physical Therapy team who serve patients at four locations within Volusia and Flagler counties. POSITION EXPECTATIONS: *This position is not remote and requires onsite work availability* The Medical Coding Specialist will be responsible for reviewing patient medical records and extracting all applicable ICD10 and CPT codes for billing purposes. The coder will verify and ensure the accuracy, completeness, specificity and appropriateness of diagnosis codes based on services rendered and assign appropriate modifiers. • Assign ICD-10 and CPT codes accurately for Physician services • Review medical documentation, assign the appropriate procedure and diagnosis codes • Reviews physician documentation to ensure accurate coding of all office and surgical procedures • Demonstrates knowledge and remains current in regard to ICD''s current version, CPT codes • Abide by the AHIMA Standards of Ethical Coding and adhere to official coding guidelines • Provide support, education and training related to, quality of documentation, level of service and diagnosis coding consistent with established coding guidelines and standards • Knowledge of Local Coverage Determinations and National Coverage Determinations (LCD/NCD) • Experience with surgery coding and E&M coding • Post charges accurately and submit electronic claims • Resolve any claim rejections, including CCI edits • Research inadequate documentation and rejected or denial claims • Query attending physicians for documentation and diagnostic clarification • Researches coding requirements for new and existing office services and procedures. • Plan, organizes, and integrates priorities and deadlines. • Identify, analyze, and resolve operational issues. • Evaluate and make recommendations for continuous quality improvement. Requirements: REQUIRED QUALIFICATIONS: • CPC/CPC-A with min of 2 years of medical experience with coding orthopedics and E&M services required • Previous customer service experience, preferably in medical/healthcare setting • Proficiency in the use of Microsoft Office Products, EPM and EHR software applications, preferably Athena • Must be able to proficiently speak, read and write in English • Clean Driving Record / Proof of auto insurance Full compensation package for Full Time Positions to include: competitive salary, medical, dental, vision, STD, LTD. Life insurance, 401k, profit sharing, paid time off, continuing education reimbursement The Orthopedic Clinic is an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, citizenship, religion, national origin, age, sex (including sexual harassment, sexual orientation, and gender identity), disability or handicap, genetic information, citizenship status, veteran, or current or future military status or any other category protected by federal, state, or local law. The Orthopedic Clinic is a drug free workplace and all applicants under consideration for employment will be subject to a thorough background screening as part of the hiring process.

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Excellent verbal and written communication skills. Excellent attention to detail and analytical skills. Ability to act with integrity, professionalism, and confidentiality. Proficiency with Microsoft Office Suite and electronic health record systems. Strong knowledge of CDT, ICD-10, and payer-specific coding requirements. Knowledge of 2 CFR Part 200 and COSO Framework as applied to coding and billing. Ability to collaborate and communicate effectively with team members. Ability to work independently and manage multiple priorities. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Ability to lift and carry objects weighing 15 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma or equivalent required; associate degree or higher preferred. Certified Dental Coder (CDC) or equivalent certification required. Familiarity with dental billing systems (e.g., Dentrix, Eaglesoft, Epic). Minimum of two (2) years of dental coding experience in a healthcare setting. Salary Description $60k - $65k

Job Description Arista Recovery seeks an experienced Medical Chart Auditor (MCA) with a background in medical chart auditing, Utilization Management (UM), or Utilization Review (UR) within mental health or addiction treatment settings. This role requires comfort and proficiency with AI tools to enhance documentation efficiency, improve accuracy, and support compliance. The MCA will work closely with clinical teams to ensure documentation aligns with ASAM standards and payer requirements, fostering a culture of precise, efficient charting. Duties and Responsibilities: Medical Record Audits: Conduct thorough audits of patient medical charts, ensuring accurate documentation that meets ASAM standards and payer criteria. Real-Time Support & AI-Driven Training: Use AI tools to assist clinical staff in real-time, improving efficiency in documentation and compliance. Compliance Monitoring: Ensure all medical records adhere to ASAM standards, insurance requirements, and HIPAA regulations. Discrepancy Management: Identify and address documentation inconsistencies, leveraging AI tools to streamline audit processes and enhance efficiency. Data Analysis: Use AI-driven insights to analyze trends in documentation, identifying opportunities for improved efficiency and accuracy. Reporting & AI-Enhanced Documentation: Prepare detailed audit reports and utilize AI tools to support accurate, efficient record-keeping. Quality Improvement Initiatives: Engage in projects to advance documentation accuracy and efficiency, including the integration of AI tools to optimize processes. Education/Experience/Qualification: Minimum of 3 years in medical chart auditing, Utilization Management (UM), or Utilization Review (UR) within mental health or addiction treatment. A Bachelor's degree or certifications like CPMA are preferred but not required if the candidate has relevant experience. AI Proficiency: Comfortable and proficient with AI tools relevant to documentation, with a focus on enhancing efficiency and accuracy. Strong knowledge of medical terminology and healthcare documentation standards. Detail-oriented with analytical skills to detect trends and inconsistencies. Proficiency in electronic health record (EHR) systems. Excellent communication and interpersonal abilities Ability to work both independently and as part of a team in a dynamic environment.

OUR CLIENT is a contracting and data management services organization dedicated to primary care physicians throughout Florida IN THIS ROLE YOU are responsible to assist in the development, undertaking and maintenance of a long term comprehensive, clinical coding audit program for inpatient and outpatient activity. To develop and Implement policies to support the clinical coding audit function Receive, review and communicate findings on patient billing coding related complaints. Identify training needs through the audit program of work and liaise with the clinical coding training manager and audit manager to provide the necessary training identified Conduct routine, risk based, proactive or reactive compliance reviews of procedural and diagnosis coding/billing and medical record documentation performed by clinical service providers Prepare reports as required relative to these monitoring and review activities. Work with coding/billing associates to assure compliance on coding, billing, monitoring and review activities. Monitor, communicate and conduct educational sessions regarding additions and/or revisions to coding and documentation rules and regulations. TO SUCCEED IN THIS ROLE, YOU HAVE: High School diploma required, Associate Degree preferred; Must be a certified professional coder; Minimum five years hands-on experience in physician coding

Are you an experienced Certified Coder with Managed Care experience looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Job Description Job Title: Medical Coding Auditor Position Summary: As the Medical Coding Auditor, you would be responsible for reviewing medical and behavioral health care medical records, coding, abstracting, and analyzing inpatient and outpatient medical records. Hours for this Position: Monday-Friday 8:00am-5:00pm Advantages of this Opportunity: Pay $20-$30 per hour, negotiable based on experience Work for a Fortune 500 company who pride themselves on partnership, integrity, teamwork, and accountability Be a part of a team who serves the full spectrum of member needs Weekly deposit options Great benefits offered More Insight of Daily Responsibilities: Verify and validate authorization of services Coordinate coding and payment issues Conduct reviews of medical records/documents supporting claims for medical/behavioral services Identify coding errors, inconsistencies, or abnormal billing patterns Qualifications What We Look For: CCA, CCS, CCS-P, CPC, or CPC-H certification 5+ years of experience in managed care and/or behavioral health care Additional Information Want More Information? Interested in hearing more about this great opportunity? Reach out to Amanda Hammer at 407-636-7030 ext. 201 for immediate consideration. HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!

Job DescriptionJOB AD: Medical Records Clerk Aspen Medical has an exciting opportunity for MRCs to partner with us in providing quality medical care to patients within a transitional setting. MRCs, alongside fellow team members, will be fully entrusted to ensure that the utmost competent care and safety is consistently delivered with compassion to the patient population. The medical teams will be located within a secure medical facility, where such services include, but are not limited to the following: Medical Screening (New Arrivals) Comprehensive Screening Sick Call 24-Hour Emergency Medical and Mental Health Treatment Women's Medical Care Aspen Medical will provide additional EMS, Diagnostic and Laboratory, and other ancillary services. All clinic service delivery services will be provided in accordance with US clinical standards and compliance measures. Citizenship: *All Aspen Medical staff must be US citizens or Green Card holders. Sponsorship will not be available . Requirements: Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required Certification: Registered Health Information Technician (RHIT) or Registered Health Information Administrator American Heart Association certification in Basic Life Support (BLS) Experience: A minimum of one year of recent, relevant, related experience Language Proficiency: Fluency in Spanish is highly desired but not required Core Duties: Initiates and maintains medical records in accordance with prescribed directives Files military forms documenting patient care into the official medical record Searches for missing paperwork or records; requests information pertaining to patient treatment to place in the medical record Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility's quality assurance program and in accordance with Exhibit 5, Version 1.0 (4 Oct 22) accreditation standards Retires medical records in accordance with regulatory guidelines. *Pay rate details and associated work schedules will be outlined during the interview phase. Aspen Medical is committed to a diverse and inclusive workplace. We are an equal opportunity employer, and Aspen Medical does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request accommodation, please contact *************************. By joining Aspen Medical, you will join a responsive mission-driven organization where you will be a vital member of a small, dynamic team supported by a large international corporation. Powered by JazzHR vCMNIqRu1A

Hybrid-Sunrise, Florida The Medical Coding Auditor conducts audits to provide investigative support related to potential fraud, waste, abuse and/or overpayment. Through post payment medical records review, the Medical Coding Auditor ensures appropriate coding on claims paid and maintains compliance documentation of any fraud, waste or abuse identified based on coding guidelines and regulatory and contract requirements. Essential Duties and Responsibilities: Performs post payment medical record review audits of claims payments to identify potential fraud, waste, abuse and/or overpayment. Completes and maintains detailed documentation of audits including but not limited to coding guidelines reviewed, medical necessity documentation, decision methodology, and monetary discrepancies identified. Coordinates overpayment recoveries with the Fraud Investigative Unit Manager. Responsible for assisting the Fraud Investigative Unit Manager with potential fraud, waste or abuse investigations requiring medical coding expertise, participating in external audit requests, and special projects as needed. Coordinates, conducts, and documents audits as needed for investigative purposes. Prepares written reports or trending data related to findings and facilitates timely turnaround of audit results. Prepares written summaries of audit results for purposes of reporting potential fraud, waste, abuse and/or overpayment. Retrieves and compiles data across multiple information systems and provides needed information for internal and external customers in a timely manner. Identifies potential provider fraud through review of claims data, complaint referrals, and application of rules, healthcare coding practices, and fraud detection software. Reviews provider billing practices to investigate claims data and compliance with State and Federal laws. Analyzes provider data and identifies erroneous or questionable billing practices. Interprets state and federal policies, Florida Medicaid, Children's Health Insurance Program, and contract requirements. Determines and calculates overpayment/underpayment, appropriately documents and participates in steps to remediate. Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner. Performs all other duties as assigned. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Medical Coder certification from accredited source (e.g. American Health Information Management Association, American Academy of Professional Coders or Practice Management Institute) must have. Prior experience in Medicaid claims role and/or post payment medical coding auditor role preferred. Knowledge of Medicaid rules, claims processing, medical terminology and coding principles and practices. Knowledge of auditing, investigation, and research. Knowledge of word processing software, spreadsheet software, and internet software. Manage time efficiently and follow through on duties to completion. Skills and Abilities: Written and verbal communication skills. Ability to organize and prioritize work with minimum supervision. Detail oriented. Ability to perform math calculations. Analytical and critical thinking skills. Ability to operate personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

CANDIDATES MUST BE LOCAL TO THE TAMPA/LARGO, FL AREA TO BE CONSIDERED, AS THIS POSITION IS 100% ON-SITE Job Title: Medical Records Specialist Company: The Eye Institute of West Florida Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa may be required as needed; we do pay mileage reimbursement! Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off (PTO) and Paid Holidays * Paid Maternity Leave * Employee Discounts * Competitive Base Pay Hours: * Full Time * Our offices are open Monday-Friday 7:30am-5:30pm. * You may need to work a little earlier and/or later as needed. Requirements: * High School Diploma or GED Equivalent * Favorable result on Background Check * Previous experience working with medical records in the healthcare industry is required. * Basic computer skills * Strong customer service skills * Excitement to learn and grow JOB DESCRIPTION Our busy practice of 25+ Physicians is seeking an experienced individual who is organized, dependable, can work well in a fast-paced environment and thoroughly enjoys working with people. The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume, patient-focused environment. Responsibilities: * Responds to written or telephonic requests for medical records in a timely manner. * Maintains patient files in Electronic Medical Record (EMR) system. * Responds to subpoenas according to operational standards. * Retrieve patient information as directed. * Maintain patient confidentiality by adhering to professional standards, policies and procedures, and federal and state requirements. * Communicate problems or irregularities according to management. * Other duties as assigned. Qualifications: * High School Diploma or General Education Degree (GED) equivalent is required. * One year of related experience and/or training; or equivalent combination of education and experience. * Previous experience working with medical records in the healthcare industry required. * Must exhibit patient confidentiality at all times. * Must be detail-oriented and able to work with changing priorities. * Strong written and verbal communication skills required. * Favorable result on Background Check is required. * Must be able to provide proof of identity and right to work in the United States. Physical Demands * While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. * The employee is frequently required to stand, walk, and sit. * The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

This person is responsible for assisting medical providers as directed; scanning, and importing all documents received via mail and electronic medical records system. PRIMARY FUNCTIONS Make medical records available to practitioners and clinical personnel upon request. Make requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence and provide follow-up. Gather data necessary for all requested patient charts by hospitals, attorneys, etc., including making copies and arranging delivery of such documents. Electronic records; attach reports of consultation and diagnostic procedures (x-ray, laboratory, consultations, etc.). Responsible for answering phone calls regarding patient questions related to medical records. Responsible for accurately scanning and importing all medical records received via mail within 24-48 hours. Responsible for verifying all documents located in the EMR system have been correctly labeled and imported. Other responsibilities as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent 3 years medical experience KNOWLEDGE, SKILLS, AND ABILITIES Ability to work under pressure. Computer literacy. Ability to work well with people. ADDITIONAL QUALIFICATIONS Bilingual a plus. RELATIONSHIP REPORTING Reports to Medical Records and Referral Manager PHYSICAL REQUIREMENTS Ability to sit for extended periods of time. Ability to view a computer screen for extended periods of time. Ability to perform repetitive hand and wrist motions for extended periods of time. Ability to hear and converse in a professional manner at all times. Thank you

Job DescriptionThe Certified Coding Specialist is responsible for reviewing medical charts and claims, resolving documentation and coding questions and issues and reporting results; gathering and analyzing information skillfully; and developing solutions. Duties and Responsibilities Responds to requests for service and assistance and meets commitments in a timely manner. Responds to coding and documentation questions and assists the CBO in evaluating claim denial issues and to dispute or accurately rebill/reprocess claims where errors are identified Examines documents for missing information; corrects information as needed Assigns CPT, HCPCS, and ICD-10-CM codes Performs other duties as assigned. Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions. Experience, Skills and Education Education: High School Diploma required; Associates Degree or Bachelors Degree preferred Experience and Requirements: Documentation and coding experience of at least 2 years in a healthcare setting Credentials in one or more of the following, required: Advanced Coding Specialist (ACS), Certified Coding Specialist - Physician (CCS-P), or Certified Professional Coder (CPC) Experience with ICD-10-CM, CPT and HCPCS. Additional Knowledge, Skills and Abilities: Ability to relay information in a positive format Ability to work efficiently in a team or solo environment Ability to work efficiently in a fast paced environment Proficient with practice management software and overall knowledge of MS Office

Job DescriptionThe Medical Records Coordinator is responsible for performing the clerical duties of the Medical and Nursing Departments to assure that documentation for all medical record information is in compliance with established facility policies and procedures, and State and Federal regulations. Contributions: Health Information Management Functions: Maintains the security of health information systems and medical records. Assures physical protection is in place to prevent loss, destruction and unauthorized use of both manual and electronic records. For example, assures safeguards are in place such as sign-out systems, and systems for securing file cabinets and file rooms where overflow and discharge records are stored. Assures systems are in place to maintain confidentiality of manual health information. Manages the release of information functions for the facility including review and processing of all requests for information. Maintain facility policies and standards of practice to assure release of information requests are appropriate and meet legal standards and is processed in accordance with facility policies and procedures. Maintains a forms management system for development, review, and reproduction of facility forms. Maintain a master forms manual. Maintains systems for filing, retention and destruction of overflow records and discharge records in accordance with facility policy and relevant regulations. Participates in meetings and committees such as Medicare review, HIPPA policy and procedure committee. Assures systems are in place to maintain up to date resident-specific information in the computerized clinical information system and completes data entry functions as applicable. Orders and maintains a proper inventory of all medical record forms and distributes to appropriate staff. Maintains a current Medical Record Policy and Procedure book, including consultant reports. Records Management Functions: Completes and files the appropriate information in the master patient index information. Initiates the Chateau resident medical record and in house overflow file for thinned charts, prepare labels, etc. Completes admission checklists and admission audits. Completes coding and indexing of admission diagnoses. Conduct concurrent audits/quality monitoring at regular scheduled intervals. Code diagnoses at regular scheduled intervals. Thin in-house records in accordance with the written policy and procedure and file in chart order for discharge in the inhouse overflow file. Contact physicians or departments as needed when signatures or information is needed before records can be completed. Maintain a monitoring system to assure telephone orders and other information is signed or completed by the physician as needed. Maintain Medicare "Certification/Recertification" forms and follow-up with physicians for signature. Update discharge information on master patient index (manual or electronic). Record appropriate discharge information in the census register. Initiate the discharge record control log to monitor discharge record processing status. Obtain the discharge clinical record from the nursing station within 36 hours of discharge or death of a resident. Assemble record from the nursing station and the overflow file in established discharge order Analyze the record for deficiencies using the discharge record audit/checklist. Follow up and monitor discharge record deficiencies including monitoring/mail information to the physician for completion as applicable. Maintain discharge record control log. File discharge record in incomplete clinical record file until complete and then file the discharge record in the complete file. Code and index final diagnoses using the ICD-9-CM code books. Retrieves medical records promptly upon request. Destroys old medical records per policy in association with Director of Nursing and/or Administrator. Job Requirements: High School graduate. Medical Records Technician certification desirable but not mandatory. Long term care or healthcare experience preferably as a Coordinator of Health Information in another facility. Training as a Medical Records Secretary or equivalent preferable, but not mandatory. Knowledge of medical terminology. Experience with ICD-9-CM coding. Moorings Park Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best workplaces through a culture of compassionate care for both our residents and our partners. Simply the Best Benefits for our partners include: FREE health and dental insurance FREE Telemedicine for medical and behavioral health Vision insurance, company paid life insurance and short-term disability. Generous PTO program HSA with employer contribution Retirement plan with employer match Tuition reimbursement program Wellness program with free access to on-site gym Corporate discounts Employee assistance program Caring executive leadership

JOB RESPONSIBILITIES Route clients/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely basis. Update patient demographics in agency data system as appropriate. Referrals/Authorization: Verify patient insurance carrier/coverage to ensure proper processing of referrals. Respond to all correspondence and task (via letter, email, faxes) in a timely manner. Record and maintain patient health records in agency's database and other data systems. Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.) Coordinate appointments for patients with specialists. Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc. Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.). Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system. Identify alternative solutions, as determined necessary by providers, for denied authorizations. Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR). Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR. Medical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request) Prepare invoices for payments of medical records request. Prepare medical records as requested by printing from EHR and prepping for faxing or mailing. Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR). Ensure patient documentation is fully completed and recorded in agency's database. Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained. Quality Assurance/Compliance: Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times. Ensure online training is current as required (My LearningPointe and other trainings). Ensure that medical operations fully comply with agency and HIPAA requirements. Safety: Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Job Knowledge and Skills: Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required.

Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally. Active - Benefit Eligible and Accrues Time Off Work Hours per Biweekly Pay Period: 80.00 Shift: Flexible Hours and/or Flexible Schedule Location: 210 South Florida Avenue Lakeland, FL Pay Rate: Min $19.37 Mid $24.22 Position Summary Under the direction of the Coding and Clinical Documentation Improvement Manager, reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, Physician Advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract. Participates in ongoing continued education to assure knowledge and compliance with annual changes. Position Responsibilities People At The Heart Of All That We Do Fosters an inclusive and engaged environment through teamwork and collaboration. Ensures patients and families have the best possible experiences across the continuum of care. Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. Safety And Performance Improvement Behaves in a mindful manner focused on self, patient, visitor, and team safety. Demonstrates accountability and commitment to quality work. Participates actively in process improvement and adoption of standard work. Stewardship Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. Knows and adheres to organizational and department policies and procedures. Standard Work Duties: Coder II - Outpatient Assigns and sequences diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines. Seeks clarification from healthcare providers or other designated resources to ensure accurate and complete coding Abstracts and enters coded data as well as correct surgeon, anesthesiologist and procedure date. Assures appropriate information such as pathology and operative reports are present in the medical record prior to final coding for coding accuracy and appropriate APC assignment. Maintains appropriate level of coding and abstracting productivity and quality for outpatient diagnostic, Emergency Department, Family Health Center, ambulatory surgeries, observations, and other recurring services as per established minimum per hour requirement. Demonstrates competence in coding and abstracting requirements by maintaining less than 5% error rate for all ICD-10-CM and/or PCS, CPT, and HCPCS codes and modifiers. Continuously reviews changes in coding rules and regulations including in Coding Clinic, CPT Assistant, CMS, and other payer guidelines. Prioritizes coding functions as directed by the Manager, and organizes job functions and work assignments to efficiently complete tasks within the established time frames. Demonstrates knowledge of all equipment and systems/technology necessary to complete duties and responsibilities. Works collaboratively with the Discharge Not Final Billed (DNFB) clerks to prioritize workload daily. Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections. Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections. Competencies & Skills Essential: Computer Experience, especially with computerized encoder products and computer-assisted coding applications. Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision. Knowledge of anatomy and physiology, pharmacology, and medical terminology. Qualifications & Experience Essential: High School or Equivalent Nonessential: Associate Degree Essential: High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college. Other information: Certifications Essential: CCS Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA). Experience Essential: 2-5 years acute care hospital outpatient coding experience within the past five years, or 5-7 year's experience in a multi-disciplinary clinic including surgeries and/or Emergency Department coding.

PRIMARY PURPOSE: The Dental Coder is responsible for accurately coding dental procedures and diagnoses using CDT, ICD-10, and other applicable coding systems. This role ensures compliance with payer requirements, supports billing accuracy, and contributes to revenue integrity. The Dental Coder works closely with dental providers, billing staff, and compliance teams to resolve coding issues and optimize reimbursement. ESSENTIAL JOB FUNCTIONS: Review clinical documentation and assign appropriate CDT and ICD-10 codes for dental procedures and diagnoses. Ensure coding aligns with payer guidelines, HRSA requirements, and internal policies. Collaborate with dental providers to clarify documentation and ensure coding accuracy. Audit dental claims for coding errors and assist in denial resolution. Maintain current knowledge of coding regulations, payer updates, and dental coding best practices. Support dental billing audits and treatment plan reviews. Assist in training dental staff on documentation standards and coding compliance. Work with Clara and other billing representatives to ensure timely and accurate claim submission. Participate in revenue cycle improvement initiatives, including AI integration for coding accuracy. Maintain confidentiality and adhere to HIPAA regulations. Performs other duties as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Excellent verbal and written communication skills. * Excellent attention to detail and analytical skills. * Ability to act with integrity, professionalism, and confidentiality. * Proficiency with Microsoft Office Suite and electronic health record systems. * Strong knowledge of CDT, ICD-10, and payer-specific coding requirements. * Knowledge of 2 CFR Part 200 and COSO Framework as applied to coding and billing. * Ability to collaborate and communicate effectively with team members. * Ability to work independently and manage multiple priorities. PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. * Ability to lift and carry objects weighing 15 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * High school diploma or equivalent required; associate degree or higher preferred. * Certified Dental Coder (CDC) or equivalent certification required. * Familiarity with dental billing systems (e.g., Dentrix, Eaglesoft, Epic). * Minimum of two (2) years of dental coding experience in a healthcare setting. Salary Description $60k - $65k

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Codes, abstracts and analyzes inpatient and/or outpatient medical records using International Classification of Diseases, Ninth Revision (ICD-9) for CMS risk adjustment purposes. Codes, abstracts and analyzes inpatient and/or outpatient medical records using International Classification of Diseases, Ninth Revision (ICD-9). Always coding to the highest level of specificity Follows the Official ICD-9 guidelines for Coding and Reporting and has a complete understanding of these guidelines Follows CMS risk adjustment guidelines and has a complete understanding of these guidelines Understands the impact of ICD-9 codes on the CMS HCC risk adjustment model Ability to meet productivity and accuracy standards Ability to defend coding decisions to both internal and external audits Qualifications A High School or GED Required 2+ years of experience in professional coding experience either in a hospital or physician setting Knowledge of medical terminology and/or experience with CPT and ICD-9 coding Ability to work independently Other Working knowledge of CMS risk adjustment model Intermediate Additional Information Hours for this Position: • Monday-Friday 8:00am am-5:00pm Advantages of this Opportunity: • Competitive salary • Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO • Growth potential • Fun and positive work environment

Lead Medical Records & Referrals Coordinator oversee the administrative duties and operational efficiency of the Medical Records & Referrals department. They are responsible for processes and procedures that support medical records, referrals, data management, and resolving patient complaints. This is NOT a remote position. Key Responsibilities Maintains a transparent, effective relationship with the Regional Director of Operations and Medical Records & Referrals Manager by supporting the organization's activities Completes timely and accurate data entry Oversees the department in the absence of the Manager Provides excellent customer service to patients, staff, partners, and visitors Contributes and enhances the positive image of the medical records & referrals department Assists patients and partners with referral processing, medical records requests, and other related inquiries Ensures and maintains an efficient departmental workflow Remains non-judgmental when engaging with patients Monitors critical data for analysis and report generation Ensures medical records are available to practitioners and clinical personnel upon request Knowledge of medical terminology Knowledge of insurance verification procedures Knowledge of True Health's processes to navigate patients appropriately Scans and import patient data to the electronic medical record Coordinate the staff in assisting providers in obtaining authorizations, for appointments, consultations, procedures, etc. Monitors received requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence, and provide follow-up as needed Monitors and coordinates follow-up on patients who do not keep their appointments for specialists Track all patient referrals to ensure report was received scanned and imported in a timely manner Monitors rules and regulations, and policies and procedures, ensuring compliance with processes Responsible for documenting all steps taken to properly process a referral Tracks reports on turnaround time for processing Orange County referrals in a timely manner Directs staff in notifying the provider and patient if additional tests are needed before a referral can be completed Research patient medical records and respond to insurance and other correspondence Supports staff development via the completion of 1:1 sessions Participates in the recruitment and retention of staff Maintains open lines of communication Resolves complaints and inquiries regarding medical records and referrals Maintains an adequate and constant supply of printed medical release forms and materials to be used by all medical departments; process necessary authorizations and referrals, and acknowledges receipt and adequate recordkeeping of all authorizations and referrals Delegates and oversees the preparation of data necessary for all requested patient charts by hospitals, attorneys, etc., including making copies and arranging delivery of such documents Responsible for processing assigned referrals within 72 hours Oversee the accuracy of file records; attach reports of consultation and diagnostic procedures (x-ray, laboratory, consultations, etc.) Functions as primary True Health medical records and referrals contact for internal and external inquiries and develop and maintain positive working relationships Monitor documents scanned within the EMR system and all medical records received via mail within 72 hours Conducts site visits monthly with medical records and referrals staff Attends internal and external meetings Contributes to achievement of organizational goals Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Planning/Organizing Adaptability Initiative Administration/Operations Managerial Skills Professional Judgement Minimum Qualifications Education: Associate's degree or higher from an accredited college or university Preferred High School Diploma, GED, or equivalent work experience, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint), Required Epic experience, Preferred Minimum of 1 year of customer service experience, Preferred Typing 40wpm Bilingual in English and Spanish or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or convict of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee will be working in an outpatient healthcare setting. The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Medical Records Coordinator is responsible for performing the clerical duties of the Medical and Nursing Departments to assure that documentation for all medical record information is in compliance with established facility policies and procedures, and State and Federal regulations. Contributions: Health Information Management Functions: Maintains the security of health information systems and medical records. Assures physical protection is in place to prevent loss, destruction and unauthorized use of both manual and electronic records. For example, assures safeguards are in place such as sign-out systems, and systems for securing file cabinets and file rooms where overflow and discharge records are stored. Assures systems are in place to maintain confidentiality of manual health information. Manages the release of information functions for the facility including review and processing of all requests for information. Maintain facility policies and standards of practice to assure release of information requests are appropriate and meet legal standards and is processed in accordance with facility policies and procedures. Maintains a forms management system for development, review, and reproduction of facility forms. Maintain a master forms manual. Maintains systems for filing, retention and destruction of overflow records and discharge records in accordance with facility policy and relevant regulations. Participates in meetings and committees such as Medicare review, HIPPA policy and procedure committee. Assures systems are in place to maintain up to date resident-specific information in the computerized clinical information system and completes data entry functions as applicable. Orders and maintains a proper inventory of all medical record forms and distributes to appropriate staff. Maintains a current Medical Record Policy and Procedure book, including consultant reports. Records Management Functions: Completes and files the appropriate information in the master patient index information. Initiates the Chateau resident medical record and in house overflow file for thinned charts, prepare labels, etc. Completes admission checklists and admission audits. Completes coding and indexing of admission diagnoses. Conduct concurrent audits/quality monitoring at regular scheduled intervals. Code diagnoses at regular scheduled intervals. Thin in-house records in accordance with the written policy and procedure and file in chart order for discharge in the inhouse overflow file. Contact physicians or departments as needed when signatures or information is needed before records can be completed. Maintain a monitoring system to assure telephone orders and other information is signed or completed by the physician as needed. Maintain Medicare "Certification/Recertification" forms and follow-up with physicians for signature. Update discharge information on master patient index (manual or electronic). Record appropriate discharge information in the census register. Initiate the discharge record control log to monitor discharge record processing status. Obtain the discharge clinical record from the nursing station within 36 hours of discharge or death of a resident. Assemble record from the nursing station and the overflow file in established discharge order Analyze the record for deficiencies using the discharge record audit/checklist. Follow up and monitor discharge record deficiencies including monitoring/mail information to the physician for completion as applicable. Maintain discharge record control log. File discharge record in incomplete clinical record file until complete and then file the discharge record in the complete file. Code and index final diagnoses using the ICD-9-CM code books. Retrieves medical records promptly upon request. Destroys old medical records per policy in association with Director of Nursing and/or Administrator. Job Requirements: High School graduate. Medical Records Technician certification desirable but not mandatory. Long term care or healthcare experience preferably as a Coordinator of Health Information in another facility. Training as a Medical Records Secretary or equivalent preferable, but not mandatory. Knowledge of medical terminology. Experience with ICD-9-CM coding. Moorings Park Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best workplaces through a culture of compassionate care for both our residents and our partners. Simply the Best Benefits for our partners include: FREE health and dental insurance FREE Telemedicine for medical and behavioral health Vision insurance, company paid life insurance and short-term disability. Generous PTO program HSA with employer contribution Retirement plan with employer match Tuition reimbursement program Wellness program with free access to on-site gym Corporate discounts Employee assistance program Caring executive leadership

JOB RESPONSIBILITIES Route clients/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely basis. Update patient demographics in agency data system as appropriate. Referrals/Authorization: Verify patient insurance carrier/coverage to ensure proper processing of referrals. Respond to all correspondence and task (via letter, email, faxes) in a timely manner. Record and maintain patient health records in agency's database and other data systems. Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.) Coordinate appointments for patients with specialists. Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc. Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.). Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system. Identify alternative solutions, as determined necessary by providers, for denied authorizations. Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR). Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR. Medical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request) Prepare invoices for payments of medical records request. Prepare medical records as requested by printing from EHR and prepping for faxing or mailing. Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR). Ensure patient documentation is fully completed and recorded in agency's database. Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained. Quality Assurance/Compliance: Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times. Ensure online training is current as required (My LearningPointe and other trainings). Ensure that medical operations fully comply with agency and HIPAA requirements. Safety: Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Job Knowledge and Skills: Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required.