Medical practice manager vs service director

The differences between medical practice managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical practice manager and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $108,938 average annual salary of a medical practice manager.

The top three skills for a medical practice manager include healthcare, patients and patient satisfaction. The most important skills for a service director are patients, healthcare, and patient care.

Medical practice manager vs service director overview

	Medical Practice Manager	Service Director
Yearly salary	$108,938	$114,981
Hourly rate	$52.37	$55.28
Growth rate	28%	28%
Number of jobs	80,707	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a medical practice manager do?

A medical practice manager is an administrator that runs a medical facility. They are sometimes referred to as medical managers, medical practice administrators, healthcare administrators, or healthcare executives. Their duties include staffing, scheduling, ensuring compliance with regulations, managing revenue cycles, and overseeing data security procedures. They are also tasked with finding ways to reduce overhead, improving efficiency, and providing assistance when the office is short staffed.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Medical practice manager vs service director salary

Medical practice managers and service directors have different pay scales, as shown below.

	Medical Practice Manager	Service Director
Average salary	$108,938	$114,981
Salary range	Between $56,000 And $209,000	Between $70,000 And $188,000
Highest paying City	Providence, RI	San Francisco, CA
Highest paying state	Delaware	California
Best paying company	Beaufort Memorial Hospital	Mayo Clinic
Best paying industry	Health Care	Technology

Differences between medical practice manager and service director education

There are a few differences between a medical practice manager and a service director in terms of educational background:

	Medical Practice Manager	Service Director
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Medical practice manager vs service director demographics

Here are the differences between medical practice managers' and service directors' demographics:

	Medical Practice Manager	Service Director
Average age	47	47
Gender ratio	Male, 19.7% Female, 80.3%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.8% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical practice manager and service director duties and responsibilities

Medical practice manager example responsibilities.

Manage patients' oral chemotherapy medications and oral anti-coagulation medications under physician supervision including any prior authorizations and/patient assistance programs.
Bill, post and follow up on all medical claims with knowledge of ICD-9 and CPT coding.
Organize, update and maintain patient charts within HIPPA guidelines.
Insure compliance with HIPAA and permit passage of all regulatory inspections.
Maintain compliance with regulatory standards by Hippa compliances.
Establish an active network of internists and hospital-base physicians who regularly refer their patients in need of chemotherapy.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Medical practice manager vs service director skills

Common medical practice manager skills

Healthcare, 16%
Patients, 15%
Patient Satisfaction, 11%
Medical Practice, 9%
Patient Care, 8%
Practice Management, 3%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Medical Practice Manager
Medical Practice Manager vs Service Director

Updated January 8, 2025

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