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Medicare correspondence representative vs account management representative

The differences between medicare correspondence representatives and account management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medicare correspondence representative and an account management representative. Additionally, an account management representative has an average salary of $46,765, which is higher than the $37,896 average annual salary of a medicare correspondence representative.

The top three skills for a medicare correspondence representative include patients, appeals and customer issues. The most important skills for an account management representative are customer service, medical terminology, and data entry.

Medicare correspondence representative vs account management representative overview

Medicare Correspondence RepresentativeAccount Management Representative
Yearly salary$37,896$46,765
Hourly rate$18.22$22.48
Growth rate-4%-4%
Number of jobs28,554222,957
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Average age4040
Years of experience44

Medicare correspondence representative vs account management representative salary

Medicare correspondence representatives and account management representatives have different pay scales, as shown below.

Medicare Correspondence RepresentativeAccount Management Representative
Average salary$37,896$46,765
Salary rangeBetween $29,000 And $49,000Between $27,000 And $78,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Microsoft
Best paying industry-Government

Differences between medicare correspondence representative and account management representative education

There are a few differences between a medicare correspondence representative and an account management representative in terms of educational background:

Medicare Correspondence RepresentativeAccount Management Representative
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Medicare correspondence representative vs account management representative demographics

Here are the differences between medicare correspondence representatives' and account management representatives' demographics:

Medicare Correspondence RepresentativeAccount Management Representative
Average age4040
Gender ratioMale, 24.6% Female, 75.4%Male, 31.7% Female, 68.3%
Race ratioBlack or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 21.2% Asian, 6.2% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 12.0% Unknown, 5.6% Hispanic or Latino, 18.9% Asian, 7.2% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between medicare correspondence representative and account management representative duties and responsibilities

Medicare correspondence representative example responsibilities.

  • Manage CMS communications throughout the organization.
  • Follow specific HIPAA guidelines as set forth by company regulations.
  • Maintain, update, and review member files adhering to strict HIPPA guidelines.
  • Send high volume of written correspondence/affirmation letters to providers and patients.
  • Provide professional and confidentiality with patient information due to HIPPA regulations.
  • Assist with data reports by comparing enrollment error reports against system information along with CMS records to validate information accuracy.
    • Show more

Account management representative example responsibilities.

  • Market managed care plans to clients on Medicaid and public assistance.
  • Manage Facebook and patient communication programs.
  • Utilize ICD-9 and ICD-10 codes for the descriptions of veterans.
  • Research and apply COPT, ICD-9 and HCPC codes as needed.
  • Update fee schedules and specific CPT codes as needed.
  • Direct the support of new designs for their logistics aspects.
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Medicare correspondence representative vs account management representative skills

Common medicare correspondence representative skills
  • Patients, 18%
  • Appeals, 9%
  • Customer Issues, 8%
  • CMS, 7%
  • Medicaid, 6%
  • Inbound Calls, 6%
Common account management representative skills
  • Customer Service, 21%
  • Medical Terminology, 14%
  • Data Entry, 9%
  • Patients, 8%
  • Inpatient Admissions, 7%
  • Outpatient Services, 6%

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Updated January 8, 2025

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