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Medicare correspondence representative vs patient care coordinator

The differences between medicare correspondence representatives and patient care coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medicare correspondence representative and a patient care coordinator. Additionally, a medicare correspondence representative has an average salary of $37,896, which is higher than the $34,884 average annual salary of a patient care coordinator.

The top three skills for a medicare correspondence representative include patients, appeals and customer issues. The most important skills for a patient care coordinator are patients, customer service, and home health.

Medicare correspondence representative vs patient care coordinator overview

Medicare Correspondence RepresentativePatient Care Coordinator
Yearly salary$37,896$34,884
Hourly rate$18.22$16.77
Growth rate-4%-4%
Number of jobs28,554139,431
Job satisfaction-4
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Average age4040
Years of experience44

Medicare correspondence representative vs patient care coordinator salary

Medicare correspondence representatives and patient care coordinators have different pay scales, as shown below.

Medicare Correspondence RepresentativePatient Care Coordinator
Average salary$37,896$34,884
Salary rangeBetween $29,000 And $49,000Between $23,000 And $52,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Homestead Hospice
Best paying industry-Health Care

Differences between medicare correspondence representative and patient care coordinator education

There are a few differences between a medicare correspondence representative and a patient care coordinator in terms of educational background:

Medicare Correspondence RepresentativePatient Care Coordinator
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Pennsylvania

Medicare correspondence representative vs patient care coordinator demographics

Here are the differences between medicare correspondence representatives' and patient care coordinators' demographics:

Medicare Correspondence RepresentativePatient Care Coordinator
Average age4040
Gender ratioMale, 24.6% Female, 75.4%Male, 11.7% Female, 88.3%
Race ratioBlack or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 21.2% Asian, 6.2% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 24.0% Asian, 6.3% White, 53.0% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between medicare correspondence representative and patient care coordinator duties and responsibilities

Medicare correspondence representative example responsibilities.

  • Manage CMS communications throughout the organization.
  • Follow specific HIPAA guidelines as set forth by company regulations.
  • Maintain, update, and review member files adhering to strict HIPPA guidelines.
  • Send high volume of written correspondence/affirmation letters to providers and patients.
  • Provide professional and confidentiality with patient information due to HIPPA regulations.
  • Assist with data reports by comparing enrollment error reports against system information along with CMS records to validate information accuracy.
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Patient care coordinator example responsibilities.

  • Communicate with insurance companies on a continuous basis to ensure hospital reimbursement and attain authorization for home and rehabilitation services.
  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Check in, check out patients, and do EKG's.
  • Gain knowledge relate to bundle payments for orthopedic patients and the rules and regulations set forth by CMS.
  • Respond to telephone inquiries, providing quality service to customers, PSR's and insurance representatives inquiring about patient accounts.
  • Prepare patients prior to MRI exam, obtain safety check lists and assist with the daily operations of the MRI department.
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Medicare correspondence representative vs patient care coordinator skills

Common medicare correspondence representative skills
  • Patients, 18%
  • Appeals, 9%
  • Customer Issues, 8%
  • CMS, 7%
  • Medicaid, 6%
  • Inbound Calls, 6%
Common patient care coordinator skills
  • Patients, 32%
  • Customer Service, 13%
  • Home Health, 6%
  • Data Entry, 3%
  • Patient Appointments, 3%
  • Direct Patient Care, 3%

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Updated January 8, 2025

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