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Medicare correspondence representative vs patient coordinator

The differences between medicare correspondence representatives and patient coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medicare correspondence representative and a patient coordinator. Additionally, a medicare correspondence representative has an average salary of $37,896, which is higher than the $32,954 average annual salary of a patient coordinator.

The top three skills for a medicare correspondence representative include patients, appeals and customer issues. The most important skills for a patient coordinator are patients, customer service, and patient care.

Medicare correspondence representative vs patient coordinator overview

Medicare Correspondence RepresentativePatient Coordinator
Yearly salary$37,896$32,954
Hourly rate$18.22$15.84
Growth rate-4%-4%
Number of jobs28,55497,878
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Average age4040
Years of experience44

Medicare correspondence representative vs patient coordinator salary

Medicare correspondence representatives and patient coordinators have different pay scales, as shown below.

Medicare Correspondence RepresentativePatient Coordinator
Average salary$37,896$32,954
Salary rangeBetween $29,000 And $49,000Between $25,000 And $41,000
Highest paying City-Brockton, MA
Highest paying state-Massachusetts
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between medicare correspondence representative and patient coordinator education

There are a few differences between a medicare correspondence representative and a patient coordinator in terms of educational background:

Medicare Correspondence RepresentativePatient Coordinator
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Medicare correspondence representative vs patient coordinator demographics

Here are the differences between medicare correspondence representatives' and patient coordinators' demographics:

Medicare Correspondence RepresentativePatient Coordinator
Average age4040
Gender ratioMale, 24.6% Female, 75.4%Male, 11.2% Female, 88.8%
Race ratioBlack or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 21.2% Asian, 6.2% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 25.4% Asian, 6.2% White, 51.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between medicare correspondence representative and patient coordinator duties and responsibilities

Medicare correspondence representative example responsibilities.

  • Manage CMS communications throughout the organization.
  • Follow specific HIPAA guidelines as set forth by company regulations.
  • Maintain, update, and review member files adhering to strict HIPPA guidelines.
  • Send high volume of written correspondence/affirmation letters to providers and patients.
  • Provide professional and confidentiality with patient information due to HIPPA regulations.
  • Assist with data reports by comparing enrollment error reports against system information along with CMS records to validate information accuracy.
    • Show more

Patient coordinator example responsibilities.

  • Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
  • Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
  • Communicate directly with patients to obtain initial patient information and respond to inquiries.
  • Process and update HIPAA relate paperwork and other require institutional forms as necessary.
  • Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
  • Respond in writing to all grievances in accordance with CMS and DNV guidelines.
    • Show more

Medicare correspondence representative vs patient coordinator skills

Common medicare correspondence representative skills
  • Patients, 18%
  • Appeals, 9%
  • Customer Issues, 8%
  • CMS, 7%
  • Medicaid, 6%
  • Inbound Calls, 6%
Common patient coordinator skills
  • Patients, 30%
  • Customer Service, 11%
  • Patient Care, 6%
  • Patient Flow, 5%
  • Excellent Organizational, 4%
  • Check-In, 3%

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Updated January 8, 2025

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