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National account specialist vs national account representative

The differences between national account specialists and national account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account specialist and a national account representative. Additionally, a national account representative has an average salary of $44,826, which is higher than the $44,370 average annual salary of a national account specialist.

The top three skills for a national account specialist include national accounts, business development and customer expectations. The most important skills for a national account representative are national accounts, customer service, and product knowledge.

National account specialist vs national account representative overview

National Account SpecialistNational Account Representative
Yearly salary$44,370$44,826
Hourly rate$21.33$21.55
Growth rate4%4%
Number of jobs102,414204,509
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 72%
Average age4747
Years of experience44

What does a national account specialist do?

A national account specialist is an individual whose specialty is reaching out to potential customers nationally, as well as serving the existing customers and closing sales. Responsibilities of this position include maintaining good relationships with customers, analyzing sales statistics, projecting expected sales, and preparing budgets. They sometimes work only on specific accounts and customers. A national account specialist must work with other departments to define sales strategies and to increase the company's revenue.

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

National account specialist vs national account representative salary

National account specialists and national account representatives have different pay scales, as shown below.

National Account SpecialistNational Account Representative
Average salary$44,370$44,826
Salary rangeBetween $27,000 And $72,000Between $30,000 And $64,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between national account specialist and national account representative education

There are a few differences between a national account specialist and a national account representative in terms of educational background:

National Account SpecialistNational Account Representative
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

National account specialist vs national account representative demographics

Here are the differences between national account specialists' and national account representatives' demographics:

National Account SpecialistNational Account Representative
Average age4747
Gender ratioMale, 41.5% Female, 58.5%Male, 54.5% Female, 45.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between national account specialist and national account representative duties and responsibilities

National account specialist example responsibilities.

  • Manage billings to include: communicate and solve issues for bills in error; setup customers for billing EDI and EIP.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Administer a high volume of inbound EDI orders for quality and timeliness.
  • Utilize knowledge of state/government funding to implement into the various state-fund and Medicaid contracts.
  • Verify Medicaid eligibility and other health insurance policies, process patient registration, and update patient demographic information.
  • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
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National account representative example responsibilities.

  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
  • Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
  • Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
  • Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
  • Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.
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National account specialist vs national account representative skills

Common national account specialist skills
  • National Accounts, 33%
  • Business Development, 16%
  • Customer Expectations, 7%
  • Outbound Calls, 6%
  • Account Management, 5%
  • Process Improvement, 4%
Common national account representative skills
  • National Accounts, 17%
  • Customer Service, 15%
  • Product Knowledge, 13%
  • Account Management, 5%
  • Sales Growth, 4%
  • Trade Shows, 3%