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National account specialist vs sales/account representative

The differences between national account specialists and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account specialist and a sales/account representative. Additionally, a sales/account representative has an average salary of $56,954, which is higher than the $44,370 average annual salary of a national account specialist.

The top three skills for a national account specialist include national accounts, business development and customer expectations. The most important skills for a sales/account representative are customer service, CRM, and sales process.

National account specialist vs sales/account representative overview

National Account SpecialistSales/Account Representative
Yearly salary$44,370$56,954
Hourly rate$21.33$27.38
Growth rate4%4%
Number of jobs102,414257,122
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a national account specialist do?

A national account specialist is an individual whose specialty is reaching out to potential customers nationally, as well as serving the existing customers and closing sales. Responsibilities of this position include maintaining good relationships with customers, analyzing sales statistics, projecting expected sales, and preparing budgets. They sometimes work only on specific accounts and customers. A national account specialist must work with other departments to define sales strategies and to increase the company's revenue.

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

National account specialist vs sales/account representative salary

National account specialists and sales/account representatives have different pay scales, as shown below.

National Account SpecialistSales/Account Representative
Average salary$44,370$56,954
Salary rangeBetween $27,000 And $72,000Between $39,000 And $81,000
Highest paying City-Olympia, WA
Highest paying state-Washington
Best paying company-Smartsheet
Best paying industry-Technology

Differences between national account specialist and sales/account representative education

There are a few differences between a national account specialist and a sales/account representative in terms of educational background:

National Account SpecialistSales/Account Representative
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

National account specialist vs sales/account representative demographics

Here are the differences between national account specialists' and sales/account representatives' demographics:

National Account SpecialistSales/Account Representative
Average age4747
Gender ratioMale, 41.5% Female, 58.5%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between national account specialist and sales/account representative duties and responsibilities

National account specialist example responsibilities.

  • Manage billings to include: communicate and solve issues for bills in error; setup customers for billing EDI and EIP.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Administer a high volume of inbound EDI orders for quality and timeliness.
  • Utilize knowledge of state/government funding to implement into the various state-fund and Medicaid contracts.
  • Verify Medicaid eligibility and other health insurance policies, process patient registration, and update patient demographic information.
  • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
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Sales/account representative example responsibilities.

  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
  • Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
  • Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
  • Create PowerPoint presentations and literature utilize and present in sales calls.
  • Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.
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National account specialist vs sales/account representative skills

Common national account specialist skills
  • National Accounts, 33%
  • Business Development, 16%
  • Customer Expectations, 7%
  • Outbound Calls, 6%
  • Account Management, 5%
  • Process Improvement, 4%
Common sales/account representative skills
  • Customer Service, 13%
  • CRM, 8%
  • Sales Process, 6%
  • Product Knowledge, 5%
  • Sales Strategies, 5%
  • Sales Techniques, 4%