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National account specialist vs sales support specialist

The differences between national account specialists and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a national account specialist and a sales support specialist. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $44,370 average annual salary of a national account specialist.

The top three skills for a national account specialist include national accounts, business development and customer expectations. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.

National account specialist vs sales support specialist overview

National Account SpecialistSales Support Specialist
Yearly salary$44,370$50,782
Hourly rate$21.33$24.41
Growth rate4%4%
Number of jobs102,414238,995
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Average age4747
Years of experience44

What does a national account specialist do?

A national account specialist is an individual whose specialty is reaching out to potential customers nationally, as well as serving the existing customers and closing sales. Responsibilities of this position include maintaining good relationships with customers, analyzing sales statistics, projecting expected sales, and preparing budgets. They sometimes work only on specific accounts and customers. A national account specialist must work with other departments to define sales strategies and to increase the company's revenue.

What does a sales support specialist do?

A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.

National account specialist vs sales support specialist salary

National account specialists and sales support specialists have different pay scales, as shown below.

National Account SpecialistSales Support Specialist
Average salary$44,370$50,782
Salary rangeBetween $27,000 And $72,000Between $31,000 And $82,000
Highest paying City-Jersey City, NJ
Highest paying state-New Jersey
Best paying company-Microsoft
Best paying industry-Professional

Differences between national account specialist and sales support specialist education

There are a few differences between a national account specialist and a sales support specialist in terms of educational background:

National Account SpecialistSales Support Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

National account specialist vs sales support specialist demographics

Here are the differences between national account specialists' and sales support specialists' demographics:

National Account SpecialistSales Support Specialist
Average age4747
Gender ratioMale, 41.5% Female, 58.5%Male, 36.1% Female, 63.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between national account specialist and sales support specialist duties and responsibilities

National account specialist example responsibilities.

  • Manage billings to include: communicate and solve issues for bills in error; setup customers for billing EDI and EIP.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Administer a high volume of inbound EDI orders for quality and timeliness.
  • Utilize knowledge of state/government funding to implement into the various state-fund and Medicaid contracts.
  • Verify Medicaid eligibility and other health insurance policies, process patient registration, and update patient demographic information.
  • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
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Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
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National account specialist vs sales support specialist skills

Common national account specialist skills
  • National Accounts, 33%
  • Business Development, 16%
  • Customer Expectations, 7%
  • Outbound Calls, 6%
  • Account Management, 5%
  • Process Improvement, 4%
Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%