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Office assistant vs office assistant and customer service

The differences between office assistants and office assistant and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an office assistant, becoming an office assistant and customer service takes usually requires 6-12 months. Additionally, an office assistant has an average salary of $31,517, which is higher than the $31,405 average annual salary of an office assistant and customer service.

The top three skills for an office assistant include data entry, patients and customer service. The most important skills for an office assistant and customer service are customer service, data entry, and payroll.

Office assistant vs office assistant and customer service overview

Office AssistantOffice Assistant And Customer Service
Yearly salary$31,517$31,405
Hourly rate$15.15$15.10
Growth rate-5%-4%
Number of jobs103,293194,225
Job satisfaction5-
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 34%
Average age4740
Years of experience212

Office assistant vs office assistant and customer service salary

Office assistants and office assistant and customer services have different pay scales, as shown below.

Office AssistantOffice Assistant And Customer Service
Average salary$31,517$31,405
Salary rangeBetween $24,000 And $41,000Between $25,000 And $37,000
Highest paying CityWashington, DCElizabeth, NJ
Highest paying stateVermontNew Jersey
Best paying companyAnalysis GroupMedline
Best paying industryGovernmentTelecommunication

Differences between office assistant and office assistant and customer service education

There are a few differences between an office assistant and an office assistant and customer service in terms of educational background:

Office AssistantOffice Assistant And Customer Service
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Office assistant vs office assistant and customer service demographics

Here are the differences between office assistants' and office assistant and customer services' demographics:

Office AssistantOffice Assistant And Customer Service
Average age4740
Gender ratioMale, 17.3% Female, 82.7%Male, 17.4% Female, 82.6%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.9% White, 54.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between office assistant and office assistant and customer service duties and responsibilities

Office assistant example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • File client paperwork upholding HIPAA standards.
    • Show more

Office assistant and customer service example responsibilities.

  • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Determine Medicaid requirements and eligibility.

Office assistant vs office assistant and customer service skills

Common office assistant skills
  • Data Entry, 16%
  • Patients, 14%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Scheduling Appointments, 6%
  • Front Desk, 6%
Common office assistant and customer service skills
  • Customer Service, 28%
  • Data Entry, 16%
  • Payroll, 4%
  • Schedule Appointments, 3%
  • Credit Card Payments, 3%
  • Front Desk, 2%

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Updated January 8, 2025

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