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Operation support coordinator vs client service coordinator

The differences between operation support coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operation support coordinator and a client service coordinator. Additionally, a client service coordinator has an average salary of $41,849, which is higher than the $40,447 average annual salary of an operation support coordinator.

The top three skills for an operation support coordinator include phone calls, powerpoint and purchase orders. The most important skills for a client service coordinator are PET, customer service, and good communication.

Operation support coordinator vs client service coordinator overview

Operation Support CoordinatorClient Service Coordinator
Yearly salary$40,447$41,849
Hourly rate$19.45$20.12
Growth rate12%12%
Number of jobs94,56161,419
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does an operation support coordinator do?

An Operations Support Coordinator is in charge of the operations within an organization. In this position, you are in charge of overseeing a task from start to completion, handing progress reports to the superiors, coordinating with vendors and clients on upcoming events, coming up with efficient coordination techniques, maintaining records on operations interaction, and generally helping the company achieve its goals in compliance with set privacy and safety framework.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Operation support coordinator vs client service coordinator salary

Operation support coordinators and client service coordinators have different pay scales, as shown below.

Operation Support CoordinatorClient Service Coordinator
Average salary$40,447$41,849
Salary rangeBetween $29,000 And $55,000Between $26,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Media

Differences between operation support coordinator and client service coordinator education

There are a few differences between an operation support coordinator and a client service coordinator in terms of educational background:

Operation Support CoordinatorClient Service Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Operation support coordinator vs client service coordinator demographics

Here are the differences between operation support coordinators' and client service coordinators' demographics:

Operation Support CoordinatorClient Service Coordinator
Average age4747
Gender ratioMale, 33.2% Female, 66.8%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between operation support coordinator and client service coordinator duties and responsibilities

Operation support coordinator example responsibilities.

  • Manage inventory to ensure accuracy between physical count and data in ERP system.
  • Set up and manage SharePoint sites to accurately and efficiently receive, process, and monitor dissemination of information and documentation.
  • Lead the new Medicare team.
  • Edit opportunities in CRM for account managers as needed.
  • Maintain employee database and files and assist with payroll processing.
  • Input and monitor schedules of staff into the KRONOS payroll system.
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Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
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Operation support coordinator vs client service coordinator skills

Common operation support coordinator skills
  • Phone Calls, 11%
  • PowerPoint, 11%
  • Purchase Orders, 10%
  • Data Entry, 9%
  • Management System, 9%
  • Payroll, 6%
Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%

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