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Operation support coordinator vs lead coordinator

The differences between operation support coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operation support coordinator and a lead coordinator. Additionally, a lead coordinator has an average salary of $43,026, which is higher than the $40,447 average annual salary of an operation support coordinator.

The top three skills for an operation support coordinator include phone calls, powerpoint and purchase orders. The most important skills for a lead coordinator are patients, front desk, and process improvement.

Operation support coordinator vs lead coordinator overview

Operation Support CoordinatorLead Coordinator
Yearly salary$40,447$43,026
Hourly rate$19.45$20.69
Growth rate12%12%
Number of jobs94,56133,840
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Average age4747
Years of experience66

What does an operation support coordinator do?

An Operations Support Coordinator is in charge of the operations within an organization. In this position, you are in charge of overseeing a task from start to completion, handing progress reports to the superiors, coordinating with vendors and clients on upcoming events, coming up with efficient coordination techniques, maintaining records on operations interaction, and generally helping the company achieve its goals in compliance with set privacy and safety framework.

What does a lead coordinator do?

A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.

Operation support coordinator vs lead coordinator salary

Operation support coordinators and lead coordinators have different pay scales, as shown below.

Operation Support CoordinatorLead Coordinator
Average salary$40,447$43,026
Salary rangeBetween $29,000 And $55,000Between $26,000 And $71,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-General Motors
Best paying industry-Hospitality

Differences between operation support coordinator and lead coordinator education

There are a few differences between an operation support coordinator and a lead coordinator in terms of educational background:

Operation Support CoordinatorLead Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Operation support coordinator vs lead coordinator demographics

Here are the differences between operation support coordinators' and lead coordinators' demographics:

Operation Support CoordinatorLead Coordinator
Average age4747
Gender ratioMale, 33.2% Female, 66.8%Male, 40.3% Female, 59.7%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between operation support coordinator and lead coordinator duties and responsibilities

Operation support coordinator example responsibilities.

  • Manage inventory to ensure accuracy between physical count and data in ERP system.
  • Set up and manage SharePoint sites to accurately and efficiently receive, process, and monitor dissemination of information and documentation.
  • Lead the new Medicare team.
  • Edit opportunities in CRM for account managers as needed.
  • Maintain employee database and files and assist with payroll processing.
  • Input and monitor schedules of staff into the KRONOS payroll system.
  • Show more

Lead coordinator example responsibilities.

  • Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
  • Ensure quality control and follow FDA regulations.
  • Validate callers and to abide with HIPAA laws.
  • Develop training materials in accordance with CMS guidelines and updates.
  • Receive numerous merit awards recognizing outstanding teamwork and participation in major drug filings to the FDA.
  • Coordinate preventative maintenance proactive & reactive repair maintenance issues using skil trades, e.g., HVAC, plumbing, electrical.
  • Show more

Operation support coordinator vs lead coordinator skills

Common operation support coordinator skills
  • Phone Calls, 11%
  • PowerPoint, 11%
  • Purchase Orders, 10%
  • Data Entry, 9%
  • Management System, 9%
  • Payroll, 6%
Common lead coordinator skills
  • Patients, 20%
  • Front Desk, 8%
  • Process Improvement, 8%
  • Patient Care, 6%
  • ISO, 5%
  • Mental Health, 4%

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