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Operation support coordinator vs support supervisor

The differences between operation support coordinators and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operation support coordinator and a support supervisor. Additionally, a support supervisor has an average salary of $47,047, which is higher than the $40,447 average annual salary of an operation support coordinator.

The top three skills for an operation support coordinator include phone calls, powerpoint and purchase orders. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Operation support coordinator vs support supervisor overview

Operation Support CoordinatorSupport Supervisor
Yearly salary$40,447$47,047
Hourly rate$19.45$22.62
Growth rate12%10%
Number of jobs94,56196,546
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does an operation support coordinator do?

An Operations Support Coordinator is in charge of the operations within an organization. In this position, you are in charge of overseeing a task from start to completion, handing progress reports to the superiors, coordinating with vendors and clients on upcoming events, coming up with efficient coordination techniques, maintaining records on operations interaction, and generally helping the company achieve its goals in compliance with set privacy and safety framework.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Operation support coordinator vs support supervisor salary

Operation support coordinators and support supervisors have different pay scales, as shown below.

Operation Support CoordinatorSupport Supervisor
Average salary$40,447$47,047
Salary rangeBetween $29,000 And $55,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between operation support coordinator and support supervisor education

There are a few differences between an operation support coordinator and a support supervisor in terms of educational background:

Operation Support CoordinatorSupport Supervisor
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Operation support coordinator vs support supervisor demographics

Here are the differences between operation support coordinators' and support supervisors' demographics:

Operation Support CoordinatorSupport Supervisor
Average age4747
Gender ratioMale, 33.2% Female, 66.8%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between operation support coordinator and support supervisor duties and responsibilities

Operation support coordinator example responsibilities.

  • Manage inventory to ensure accuracy between physical count and data in ERP system.
  • Set up and manage SharePoint sites to accurately and efficiently receive, process, and monitor dissemination of information and documentation.
  • Lead the new Medicare team.
  • Edit opportunities in CRM for account managers as needed.
  • Maintain employee database and files and assist with payroll processing.
  • Input and monitor schedules of staff into the KRONOS payroll system.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Operation support coordinator vs support supervisor skills

Common operation support coordinator skills
  • Phone Calls, 11%
  • PowerPoint, 11%
  • Purchase Orders, 10%
  • Data Entry, 9%
  • Management System, 9%
  • Payroll, 6%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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