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The differences between operations associates and operations managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations manager has an average salary of $76,894, which is higher than the $52,703 average annual salary of an operations associate.
The top three skills for an operations associate include customer service, sales floor and basic math. The most important skills for an operations manager are customer service, logistics, and continuous improvement.
| Operations Associate | Operations Manager | |
| Yearly salary | $52,703 | $76,894 |
| Hourly rate | $25.34 | $36.97 |
| Growth rate | -8% | 6% |
| Number of jobs | 70,275 | 343,868 |
| Job satisfaction | 5 | 5 |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | - | 6 |
An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
Operations associates and operations managers have different pay scales, as shown below.
| Operations Associate | Operations Manager | |
| Average salary | $52,703 | $76,894 |
| Salary range | Between $28,000 And $95,000 | Between $47,000 And $123,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Delaware |
| Best paying company | Biogen | McKinsey & Company Inc |
| Best paying industry | - | Technology |
There are a few differences between an operations associate and an operations manager in terms of educational background:
| Operations Associate | Operations Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between operations associates' and operations managers' demographics:
| Operations Associate | Operations Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 50.2% Female, 49.8% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 10% |