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Operations associate vs operations manager

The differences between operations associates and operations managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations manager has an average salary of $76,894, which is higher than the $52,703 average annual salary of an operations associate.

The top three skills for an operations associate include customer service, sales floor and basic math. The most important skills for an operations manager are customer service, logistics, and continuous improvement.

Operations associate vs operations manager overview

Operations AssociateOperations Manager
Yearly salary$52,703$76,894
Hourly rate$25.34$36.97
Growth rate-8%6%
Number of jobs70,275343,868
Job satisfaction55
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Average age4444
Years of experience-6

What does an operations associate do?

An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.

What does an operations manager do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

Operations associate vs operations manager salary

Operations associates and operations managers have different pay scales, as shown below.

Operations AssociateOperations Manager
Average salary$52,703$76,894
Salary rangeBetween $28,000 And $95,000Between $47,000 And $123,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkDelaware
Best paying companyBiogenMcKinsey & Company Inc
Best paying industry-Technology

Differences between operations associate and operations manager education

There are a few differences between an operations associate and an operations manager in terms of educational background:

Operations AssociateOperations Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Operations associate vs operations manager demographics

Here are the differences between operations associates' and operations managers' demographics:

Operations AssociateOperations Manager
Average age4444
Gender ratioMale, 50.2% Female, 49.8%Male, 69.4% Female, 30.6%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between operations associate and operations manager duties and responsibilities

Operations associate example responsibilities.

  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Meet minimum standards for compliance with AML laws and regulations.
  • Organize and complete online LTL shipment orders for customers and vendors.
  • Create new access, removing access, and act as SME for offshore staff.
  • Perform preventative maintenance, as needed, to assist in the achievement of SLA contractual requirements.
  • Communicate with LTL, TL carriers regarding billing/invoice, class, re weigh and other discrepancies.
  • Show more

Operations manager example responsibilities.

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
  • Manage the export booking and documentation department ensuring smooth on-time delivery.
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Operations associate vs operations manager skills

Common operations associate skills
  • Customer Service, 28%
  • Sales Floor, 16%
  • Basic Math, 14%
  • Portfolio, 13%
  • Work Ethic, 7%
  • Math, 6%
Common operations manager skills
  • Customer Service, 23%
  • Logistics, 7%
  • Continuous Improvement, 6%
  • Payroll, 5%
  • Project Management, 4%
  • Process Improvement, 4%

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