Operations consultant jobs in Hanover, NJ

Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

This role supports customer disputes related to card-not-present transactions for network-only debit transactions. The position plays a key role in mitigating financial risk by assisting issuers that are connected to the debit network but do not use the network provider for issuer processing. Through a semi-manual process in 2025, this role will help bridge documentation gaps while a comprehensive debit network solution is being developed for rollout in late 2025. The individual in this role will gather and distribute merchant documentation in response to issuer-submitted disputes, ensuring claims can be completed accurately and within required timelines. In addition, the role will support arbitration-related dispute items and assist with other back-office functions tied to debit network operations. Key Responsibilities Support the dispute process for specific debit network transactions, with a focus on card-not-present claims Track dispute cases, follow up on outstanding documentation, and manage daily communications Communicate regularly with customers, including financial institutions, merchants, merchant processors, and internal teams Provide merchant documentation to issuers to support dispute resolution Assist with pre-arbitration and arbitration dispute cases Perform additional debit network back-office and operational support functions as needed Required Qualifications 3-5 years of a combination of relevant education, professional experience, and/or military experience Minimum of 3 years of experience using Microsoft Excel Strong organizational skills with a high level of attention to detail Preferred Qualifications Process-oriented mindset with the ability to follow structured workflows Strong written and verbal communication skills, including the ability to interact with customers at the manager or director level Prior experience with cardholder debit disputes is a plus

The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including: Technology and cyber incidents Third-party or supply chain failures Natural disasters (e.g., hurricanes, earthquakes, wildfires) Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence) Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions) Pandemic or public health crises Infrastructure outages (e.g., power, telecommunications, water supply) The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums. The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness. Key Responsibilities Strategic Leadership Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services. Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies. Establish and manage governance forums and escalation protocols for crisis and incident oversight. Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders. Incident Response and Crisis Management Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications. Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols. Ensure that major incidents-including those involving third parties and cyber events-are managed in line with regulatory requirements. Integrate internal communications tools and channels into a unified communications strategy. Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken. Process and Technology Optimization Drive optimization of incident response processes using data analytics, metrics and automation opportunities. Ensure response tooling (e.g., incident management platforms, emergency notifications) is current, well-trained on, and continuously improved. Partner with Cyber, Technology, and Ops teams to align response processes and eliminate gaps in cross-domain coordination. Regulatory Compliance and Audit Readiness Ensure full compliance with FFIEC, DORA, OCC, PRA Lead regulatory and internal/external audit preparation, ensuring crisis and incident management capabilities are evidenced through documentation, logs, post-incident reviews, and impact tolerance testing results. Integrate third-party and cyber risk response coordination into incident response playbooks, ensuring vendor engagement and joint response capabilities are embedded and tested. Conduct formal Root Cause Analysis (RCA) and post-incident reviews, identifying systemic issues and implementing corrective actions. Team Leadership and Development Lead and mentor a high-performing team of crisis and incident managers, driving a culture of excellence, continuous learning, and cross-functional collaboration. Develop training programs for crisis response teams and executive stakeholders, including annual crisis simulations, tabletop exercises, and cross-jurisdictional response testing. Support team growth, succession planning, and skills development to future-proof the bank's resilience capabilities. Core Competencies Crisis Leadership Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains. Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision. Strategic Vision Ability to define and execute crisis and incident management programs aligned with regulatory and business objectives. Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution. Regulatory Acumen Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC. Operational Discipline Skilled in developing response processes that are scalable, measurable, and auditable. Influence & Communication Strong ability to engage and influence executive leadership and cross-functional teams under pressure. Continuous Improvement Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle. Soft Skills & Leadership Strong leadership and project management skills. Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams. Analytical mindset with a proactive approach to problem-solving and risk mitigation. Ability to thrive in a fast-paced, high-stakes environment with competing priorities Comfortable working in a highly global, diverse, and hybrid (office and virtual) work environment Strong communication and documentation skills. Experience Essential Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity. Experience leading cross-border incident response and regulatory engagement Experience Desirable At least 3 years of experience in a senior leadership role within the banking or financial services industry. Education Essential Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field. Education Desirable Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred. Required Skills Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc. Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc. Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks. Desired Skills Automation and AI-based incident response triggers Advanced dashboarding and incident trend analysis

🚀 We're Hiring: OFSAA ECM Developer (Oracle Financial Services) 🚀 Hello LinkedIn Network, We are currently looking for an experienced OFSAA ECM Developer to support a critical financial crime / enterprise case management initiative for one of our clients. This is a hybrid onsite role in Mount Laurel, NJ, ideal for professionals with strong hands-on experience in Oracle ECM and OFSAA environments. 📩 Interested candidates, please share your resume along with availability and rate details at: ***************************** OFSAA ECM Developer Mount Laurel, NJ - (3 days onsite role) Oracle Financial Services Analytical Applications (OFSAA) Minimum of 5 years of in-depth development experience working with Oracle ECM is mandatory Very strong ability to design and develop changes on both the ECM UI and the underlying data model. Excellent understanding of the underlying Oracle ECM data model. Strong development experience of having created cases directly for external events using Oracle APIs. Very good understanding of the end-to-end workflow in ECM for Cases generated Good experience working with Oracle database using PL/SQL is required Thanks & regards, Alok Singh

Conference Services Coordinator Schedule Notes: Monday - Friday, 9:00 AM - 5:00 PM Duration: Approx. 5 Months, possibility of extension, and permanent Scheduling conference rooms for meetings and events in the main campus conference center. Job Responsibilities: Regularly monitoring operations of conference facilities, checking in with A/V Technician Staff, Catering, and Environmental Services. Running both daily and weekly reports to distribute to staff and affected support departments to forecast upcoming events with a focus on VIP and large-scale events that require special attention. Required Skills & Experience: Experience working with Audio/Visual (A/V) teams, Facilities Management, and Catering, when planning and during events. Must have excellent customer service skills. Must have excellent planning and organizational skills. Should have the ability to manage telephone, e-mail, and e-form requests, and to work under pressure of deadlines for high-volume requests. Must be familiar with the use of a PC and Microsoft 365 applications. Preferred Skills & Experience: Event planning software experience. Required Education: High School diploma or equivalent.

Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler This role is onsite in Weehawken., NJ We can provide some relocation support, if you are not local. Schedule information: 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days). 16 week rotation from front half to back half of week. Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule. The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments. Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) Ticketing Tools : Service Now / ATLAS REQUIRED QUALIFICATIONS Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Experience in IT and with Data center system monitoring. Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge) Proficient in MS Office (Excel, Word, and Outlook) Strong written / verbal Communication skills ITSM Concepts - Incident/Change/Requests/ SLAs Analytical and Critical thinking skills Key Areas of Focus for this Role Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements. High level of interaction with internal and external customers requires effective and professional communication. Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated. Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident. Properly escalate all events or incidents that may impact our ability to meet agreed service levels. Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures. Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data. Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository. Organize tasks to work independently. Hands and feet support as required. Perform additional duties as assigned or designated by Operations management. The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Coordinator, Retail POSITION SCOPE: The Operations Coordinator role will work to ensure the accurate completion of all client orders by ensuring that timeline prioritization and quality standards are met for all final orders. In addition, this role encompasses maintaining supplies and packaging stock levels, maintainingand updating reports, participating in inventory management as well as any special projects. RESPONSIBILITIES: Order Coordination: Act as the liaison between internal teams to complete all orders in a timely manner. Work with the Bench Jewelers to coordinate workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Communicate with Retail/Fulfillment teams regarding inventory availability. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with the sales team to process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage. Monitor internal inventory movement via transfers and use of sign out sheet. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow the company guidelines regarding shipping to clients and intercompany. Packaging and Supplies Order and manage non merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. QUALIFICATIOINS: Minimum of high school degree, Associates/Bachelor's degree preferred Minimum of 2 years previous experience in order management, inventory processing and tracking preferably within luxury/retail PC/Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail and highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Self-starter and multi-tasker Must be able to work a flexible schedule including, evenings, weekends and holidays The appointed candidate will be offered an hourly rate between $22.00 - $26.00 plus the opportunity for bonus, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan. Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles. Key Responsibilities: Work with senior management to identity, analyze and solve systemic business problems Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement Evaluate operations procedures and processes Identify organizations inefficiencies and areas for improvement and redesign Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences Communicate recommendation to key managers and leaders and push for changes needed to drive improvements Track and facilitate process improvements working across functional groups Proactively develop and maintain effective working relationships with and between all departments Works at the appropriate levels in the organization to implement strategies and plans Key Requirements: BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields 3-5 years operations Five to ten years of relevant experience including: Minimum three years as analyst in consumer, retail or manufacturing business Operating experience in manufacturing or consumer business Experience using data for root-causing cross-functional business problems Leadership - able to use data to influence others and drive change Strong skills in Microsoft Excel, Access, Tableau or similar Knowledge of SQL or similar software strongly preferred Demonstrated communication skills (written and oral) Deep process orientation and strong problem solver Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.

Oscar de la Renta is looking for a Finance & Operations Coordinator to own the PO-to-pay process for Cost of Goods (COGS) and Samples, drive 3-way match discipline, obtain invoice approvals, and coordinate with vendors. The candidate will sit on the Finance team and have close partnership with Design, Production, and Warehouse teams. Reporting to the Controller, this role will be in office Mon-Fri and based in our midtown Manhattan corporate office. Responsibilities 3-way match ownership (PO / Receipt / Invoice): Ensure accurate matching for all COGS invoices; resolve variances with Inventory and Production. PO lifecycle control: Track POs from issue to receipt; reconcile confirmations, ship dates, and invoices; initiate PO changes (e.g., SKU updates, quantity/price changes) and route for approval per policy. Samples PO creation: Create POs for Samples, ensuring proper coding (GL, cost center, project/season). Samples invoices: Collect approvals, validate back-up (packing lists, sample logs), and post timely each month. Discrepancy resolution: Investigate shortages/overages, returns, and SKU substitutions; coordinate debit/credit memos with vendors and Inventory; document root cause. Vendor communications: Serve as day-to-day AP contact for domestic and overseas factories; reconcile statements, request missing docs, and communicate remittance details. Data stewardship: Maintain item/SKU and vendor master attributes used for purchasing and matching. Compliance & controls: Follow approval matrices, segregation of duties, and documentation standards; retain files for audit; escalate exceptions. Ad hoc & continuous improvement: Build trackers/dashboards, pilot process improvements (e.g., vendor invoice portals, EDI), and support ad-hoc analysis. KPIs: Held to key metrics such as match rate and month-end close timing. Qualifications Education: Bachelor's degree in Business, Finance/Accounting, Supply Chain, or related field preferred (or equivalent experience). Experience: 2+ years in wholesale/production/sales operations/AP within fashion, luxury, or consumer goods; cross-functional work with vendors, operations, and retail partners preferred. Tools: Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting); experience with GCS A2000 a plus. Skills: Exceptional organization, collaboration, and time management; accurate multitasking; clear written and verbal communication (including with overseas vendors). Basic understanding of landed cost components (freight/duty) is a plus.

Our client is looking for a dynamic Website Ops Manager to lead the build out of their new enterprise website. This person will be onsite Tuesday-Thursday in Morris County NJ. We're seeking a Website Operations Manager to lead the planning, execution, and optimization of an enterprise website. This role partners closely with marketing, engineering, and analytics teams to deliver high-impact digital experiences. Key Responsibilities Manage sprint planning, backlog, and release cadence Translate business needs into user stories and requirements Partner with engineering to test and launch new features Drive technical SEO, site optimization, and analytics-based decisions Maintain web governance, monitoring, and issue prioritization Qualifications 5-8 years of enterprise website management experience Strong Agile/Scrum knowledge and cross-functional collaboration skills Experience with enterprise CMS platforms (Sitecore a plus) Proficiency with GA4 and digital optimization strategies Customer-first mindset with strong communication skills

Immediate need for a talented Specialist 2 - Operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New Brunswick, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93647 Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: User support and issue resolution in close co-operation with the global reporting support team. Support the business during the monthly and quarterly close process relating to reporting Assist in managing Legacy reporting on Tableau for Medtech. Participation in creating documentation of Operational and Enhancement Processes. Understand the financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues. Perform as an expert in understanding ERP data feeds utilized within the reporting solution; understand the lowest levels of data available to facilitate related investigations and recommend appropriate action. Contribute continuously to the improvement of overall data quality. Maintain and improve a strong internal control environment. Business Relationships Business partner with stakeholders to resolve reporting defects. Support Commercial analysts on how to utilize the reporting solutions to develop expert local knowledge. Understand data flows, financial reports, and report calculations Act as the intermediary between the system and business to ensure voices are heard, actively provide feedback to related teams, and resolve issues, as necessary. Partnering with IT and other support groups in CFIN, Datahub, Master Data, Internal / Governance Reporting Teams, etc., to resolve reporting issues. Participate in knowledge transfer sessions for new reports, sector deployments, etc., as they go live in production. Key Requirements and Technology Experience: Skills-Finance, Accounting, or Financial Accounting, SAP (AFO and SAC),Tableau, Financial reports/reporting, data integrity/Data/ Master Data. Qualified or studying Finance / Accounting or BI. Systems qualifications preferred, SAP (AFO and SAC), BW, Tableau Analytical, problem-solving, willingness to learn, attention to detail, and initiative to follow through on directives. Sensitivity to knowledge of global partners/cultures/norms is critical for this role and required. Good communication skills, operate with a degree of independence, and can collaborate in a highly matrixed environment. Strong technical/analytical skills with a complex financial accounting and systems environment. Ability to deal with ambiguity. Proactive, High energy, positive/can-do attitude and self-motivated is a must. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. The ideal candidate will combine deep technical knowledge with strong problem‑solving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization. Key Responsibilities • Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management. • Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality. • System Integrations: Develop and maintain API‑based integrations between ServiceNow and other enterprise systems. • Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery. • Security & Compliance: Implement role‑based access controls, monitor platform performance, and ensure compliance with security policies. • Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption. • Documentation & Training: Produce technical and user documentation; provide training to system users and administrators. Required Qualifications • 4+ years of hands‑on ServiceNow administration and development experience. • Strong understanding of ITIL processes and best practices. • Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio. • Experience with ServiceNow integrations using REST/SOAP web services. • Strong analytical skills and ability to translate business requirements into technical solutions. Preferred Qualifications • ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD). • Experience with ITOM Discovery, Event Management, or Performance Analytics. • Knowledge of Agile/Scrum methodologies. Soft Skills • Excellent written and verbal communication abilities. • Strong stakeholder management and collaboration skills. • Ability to prioritize and manage multiple projects simultaneously.

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are expanding the operational foundation that will support our next chapter of growth. With additional retail and office spaces coming online, we are assembling a best-in-class team to help define and elevate the brand's operational excellence across every touchpoint. Role Overview We are seeking a highly organized, hands-on Operations Manager to build, manage, and continuously improve the core operational infrastructure of the company. This individual will oversee logistics, inventory, warehouse operations, office management, and overall operational workflow across HQ, studio, and retail. The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot a delivery when needed. Key Responsibilities 1. Logistics Management Oversee inbound and outbound logistics, including freight forwarders, customs brokers, carrier relationships, and returns logistics. Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders. Develop systems for freight tracking, documentation, and operational reporting. Support hands-on execution when needed (e.g., shipping boxes, receiving materials). 2. Inventory Management Maintain accurate inventory across warehouse and studio locations. Lead cycle counts, reconciliation, and stock investigations. Build scalable processes for inventory accuracy and stock integrity. Participate in hands-on tasks such as inventory counts and organization. 3. Warehouse & Fulfillment Operations Manage the hourly shipping associate, ensuring strong day-to-day workflow and adherence to packaging and brand standards. Oversee daily order flow, replenishment, returns processing, and general throughput. Monitor and improve efficiency, quality control, and physical organization within warehouse and studio spaces. 4. Retail Operations Support Support operational readiness for new store openings and ongoing retail operations. Oversee store supplies, stock flow, back-of-house processes, packaging, and store-to-studio communication. Collaborate with retail, merchandising, and production teams to ensure clean execution across channels. 5. Facilities Coordination Support the Manager of Construction and Facilities on maintenance needs, vendor Coordination, and small-scale HQ, store, and workshop projects. 6. Office Management & HQ Operations Ensure the HQ environment is organized, functional, and aesthetically aligned with the brand. Oversee supplies, space setup, utilities, mailroom processes, and general office workflows. Implement systems that maintain operational excellence and support team productivity. 7. Customer Service (Escalations) Handle operational escalations from customer service, ensuring quick resolutions related to shipments, returns, and product accuracy. Partner with ecommerce and customer experience teams to refine and improve internal processes. What We're Looking For Experience & Skills 4-7 years of experience in operations, logistics, warehouse management, or supply chain; experience in consumer goods, fashion, or luxury strongly preferred. Strong understanding of logistics workflows (freight, customs, carriers, tracking). Experience managing warehouse operations and small teams. High operational rigor and attention to detail; comfortable in a fast-growth, startup-style environment. Ability to build procedures from scratch and continuously improve existing systems. Strong communication and cross-functional partnership skills. High level of comfort with hands-on work and physical tasks. Attributes Resourceful, proactive, and solution-oriented. Thrives in a dynamic environment with shifting priorities. Balances strategic thinking with willingness to get involved at the ground level. Highly organized, reliable, and committed to operational excellence. Appreciates a well-run, beautiful physical environment and its impact on brand experience. Why Join AFLALO This is a rare opportunity to help build the operational backbone of a new luxury brand from the ground up. You will work directly with leadership, influence key systems and processes, and contribute to an ambitious and creative company in its most formative stage.

Local Candidates Only (F2F Interview) We are seeking a highly skilled D365 Customer Engagement (CE) Technical Consultant/Developer with strong hands-on experience in configuration, customization, and integrations. The ideal candidate will work independently on business requirements, design robust technical solutions, and proactively identify and mitigate risks throughout the delivery lifecycle. Required Skills & Experience Strong experience with Microsoft Dynamics 365 Customer Engagement (CE). Hands-on experience in D365 configuration and customization. Proficiency in JavaScript and C# for D365 development. Experience with complex plugins, custom actions, and workflows. Hands-on experience with PCF development. Solid understanding of D365 security models. Experience with external integrations, particularly Exchange, Outlook, and Microsoft Teams. Ability to work independently on business requirements with minimal supervision. Strong problem-solving skills with a proactive approach to risk identification and mitigation. Nice to Have Experience with Azure services and integration patterns. Familiarity with DevOps practices and CI/CD for D365 solutions. Experience working in Agile/Scrum delivery models.

About the Company We are a leading licensed home goods brand dedicated to combining design, quality, and innovation across global markets. As we continue our strategic expansion into Europe, we are seeking an experienced Ecommerce Project Manager to drive operational efficiency, business growth, and data accuracy and analysis across multiple ecommerce platforms. This role is ideal for a professional with a strong foundation in ecommerce systems, ERP management, understanding of logistics and operations, and analytical reporting who thrives in a structured, results-driven environment. Position Summary The Ecommerce Project Manager will play a pivotal role in managing cross-functional ecommerce operations to support the company's European market expansion. This role requires strong project management skills, analytical capability, and business acumen to oversee system accuracy, sales performance, and operational integrity across multiple online channels. The ideal candidate combines technical fluency in ERP systems with strategic problem-solving and a keen attention to detail. Key Responsibilities 1. Ecommerce Operations & Platform Management Oversee product listing maintenance, pricing accuracy, and availability across European ecommerce marketplaces. Coordinate cross-functional activities with logistics, marketing, and merchandising teams to ensure timely product launches and updates. Ensure all product data is accurate, compliant with local market requirements, and consistent with internal systems. Support ongoing alignment between ecommerce platforms, ERP systems, and reporting tools to streamline operations. 2. Marketplace Expansion Lead the launch of new ecommerce platforms expanding our reach in the regional marketplaces throughout Europe. Collaborate with business stakeholders to gather all required documentation for onboarding new sales channels. Review and interpret marketplace agreements and contracts to ensure compliance and operational readiness. Work cross-functionally with technical, logistics, and business teams - as well as external partners - to define workflows, establish system connections, allocate resources, and manage the end-to-end process of platform setup, testing, and go-live execution. 3. ERP & Billing Support Enter sales, expenses, and related transactions into the ERP system to maintain accurate financial and operational records. Monitor inventory movement across marketplaces, ensuring all stock levels, transfers, and returns are accurately reflected in the ERP. Reconcile marketplace and system data regularly to ensure reporting integrity and prevent discrepancies. Collaborate with accounting and logistics teams to support billing accuracy, order tracking, and fulfillment reporting. 3. Analytical Reporting & Data Management Develop and maintain reports tracking ecommerce performance, sales trends, and inventory metrics. Leverage data insights to identify growth opportunities, performance gaps, and optimization potential. Utilize advanced Excel functions (Pivot Tables, VLOOKUP) and ERP data exports for ongoing analysis. Provide senior leadership with regular updates on channel performance, operational KPIs, and inventory health. 4. Customer Experience & Support Manage customer inquiries and order-related issues with timely, accurate responses to ensure a consistent and high-quality service experience. Monitor customer review to identify and flag recurring issues or opportunities to improve experience and retention. 5. Market & Competitor Research Conduct research on European ecommerce trends, emerging platforms, and competitive activity. Provide recommendations on listing strategies, regional optimizations, and enhancements to product imagery and content assets to ensure listings remain best-in-class within each marketplace. Stay informed on relevant regulatory or logistical developments affecting ecommerce operations in Europe. 6. Project & Administrative Support Manage workflows, timelines, and project deliverables across departments to ensure timely execution. Maintain accurate documentation of processes, trackers, and standard operating procedures. Support process automation and system improvement projects to enhance scalability and efficiency. Qualifications 3+ years of experience in ecommerce, operations, or project management, ideally within consumer goods or retail. Strong analytical and data management skills, with proven ability to translate insights into actionable decisions. Proficiency in Excel (VLOOKUP, Pivot Tables, and conditional formatting). Understanding of inventory, billing, and order management workflows. Excellent organizational, communication, and cross-functional coordination skills. High attention to detail and accuracy in data handling and reporting.. Nice to have: Bachelor's degree in Business, Marketing, Ecommerce, or related field. Hands-on experience with ERP systems (e.g., Acumatica, NetSuite, SAP, Oracle) Experience in European Marketplaces Fluency in an additional European language Why Join Us Join a globally recognized home goods company during a key phase of European expansion. Collaborate with experienced ecommerce and cross-functional teams in a dynamic, growth-oriented environment. Contribute to strategic initiatives shaping the future of our international digital business. Enjoy competitive compensation, comprehensive benefits, and growth opportunities. Featured benefits Medical insurance Vision insurance Dental insurance 401(k) Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 15 - 25% About FIS As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS? About the role As a Technology Business Consultant, you'll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests. What you will be doing • Researching client needs, analyzing trends and best practices and creating detailed program specifications • Devising procedures to achieve greater efficiencies and solve complex technical problems. • Assessing available technologies and recommending solutions. What you will need • Advanced knowledge of multiple end-to-end systems as well as application development. •Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML). • An understanding of appropriate application programming languages. •A bachelor's in computer science or information systems or the equivalent experience. Bonus if you have •Asset Liability Management Solution knowledge/experience preferred (BancWare, QRM, Empyrean, Moody's, etc.) What we offer you At FIS, you can learn, grow and make an impact in your career. Our benefits include: • Flexible and creative work environment • Diverse and collaborative atmosphere • Professional and personal development resources • Opportunities to volunteer and support charities • Competitive salary and benefits . Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

This is a time-pressured and high-profile position which is instrumental in assisting and advising senior management and in coordinating the deployment of the bank's corporate resources to address strategic and tactical objectives. As a Business Manager within our North America Cash Equities Trading Business, you will optimize business performances by helping to drive key initiatives. You will act as a trusted advisor and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business. Job responsibilities Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance) Optimize 'bottom line' business performance by driving key initiatives (fees, cost base, RWA and capital utilization) Identify, escalate and mitigate business risks that could impair our ability to do business: e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs Analyze financial performance, including expenses; identify productivity initiatives and drive implementation Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure Partner with the relevant external service/ infrastructure providers Represent the business in respective internal/external working groups Required qualifications, capabilities and skills Bachelor's degree in Business, Finance, Economics, or other related area Previous product knowledge and/or prior Business Management or COO experience Energetic and dynamic in style Highly motivated self-starter with excellent time management/prioritization skills Present well to senior and global business heads Able to forge meaningful internal relationships across a broad range of functions Self-motivated, tenacious and able to work with high degree of independence Able to both define and deliver to conclusion a strategic agenda across multiple groups Advanced analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely Excellent project management and organizational skills

We are expanding our network of skilled Field Professionals to support Phase I Environmental Site Assessments (ESA) and Property Condition Assessments (PCA). This is a subcontractor opportunity within the commercial real estate due diligence industry, working alongside our full-time team on projects across the United States. As part of our approved Subconsultant Network, you will conduct onsite property inspections (“walk”) and prepare professional reports (“write”) in accordance with ASTM and industry standards. This role is ideal for experienced assessors seeking flexible, project-based work with a reputable national firm. Requirements Required Qualifications Ability to travel to job sites to perform field inspections. Minimum 2 years of experience conducting Phase I ESA and/or PCA assessments. Strong technical writing skills and ability to complete full reports independently. Ability to manage multiple projects and meet established deadlines. Familiarity with industry standards (ASTM for ESA, or PCA guidelines). Preferred / Excellent to have Experience using Quire or similar reporting platforms. Bachelor's degree in Environmental Science, Engineering, Architecture, or related field ( not required ). Professional credentials such as CEP, RA, PE, or similar (beneficial, not required). Radon or AHERA (Asbestos) certifications. Experience with Fannie Mae / Freddie Mac or HUD scope projects. Benefits Potential for future full-time employment and other career growth oppurtunites. Competitive Pay Flexible work hours