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The differences between operations support representatives and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support representative and a computer technician. Additionally, an operations support representative has an average salary of $39,977, which is higher than the $39,767 average annual salary of a computer technician.
The top three skills for an operations support representative include operations support, data entry and customer service. The most important skills for a computer technician are customer service, desk support, and network printers.
| Operations Support Representative | Computer Technician | |
| Yearly salary | $39,977 | $39,767 |
| Hourly rate | $19.22 | $19.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 132,697 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An operations support specialist is an administrative support role within operations and may cover roles like customer representatives or operations research analysts. You will be responsible for ensuring effective and efficient operations by reviewing and tracking processes and identifying problems. Within the larger operations team, operations support specialist assist in finding ways to improve processes. Operations support specialists work to optimize operations to better meet the needs of customers by assisting in information gathering and analysis.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Operations support representatives and computer technicians have different pay scales, as shown below.
| Operations Support Representative | Computer Technician | |
| Average salary | $39,977 | $39,767 |
| Salary range | Between $23,000 And $69,000 | Between $28,000 And $55,000 |
| Highest paying City | - | Alexandria, VA |
| Highest paying state | - | Virginia |
| Best paying company | - | The Citadel |
| Best paying industry | - | Government |
There are a few differences between an operations support representative and a computer technician in terms of educational background:
| Operations Support Representative | Computer Technician | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between operations support representatives' and computer technicians' demographics:
| Operations Support Representative | Computer Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 37.2% Female, 62.8% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |