Operations support representative vs representative

The differences between operations support representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operations support representative, becoming a representative takes usually requires 6-12 months. Additionally, an operations support representative has an average salary of $39,977, which is higher than the $36,023 average annual salary of a representative.

The top three skills for an operations support representative include operations support, data entry and customer service. The most important skills for a representative are cleanliness, patients, and customer issues.

Operations support representative vs representative overview

	Operations Support Representative	Representative
Yearly salary	$39,977	$36,023
Hourly rate	$19.22	$17.32
Growth rate	10%	-4%
Number of jobs	132,697	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Average age	42	40
Years of experience	2	12

What does an operations support representative do?

An operations support specialist is an administrative support role within operations and may cover roles like customer representatives or operations research analysts. You will be responsible for ensuring effective and efficient operations by reviewing and tracking processes and identifying problems. Within the larger operations team, operations support specialist assist in finding ways to improve processes. Operations support specialists work to optimize operations to better meet the needs of customers by assisting in information gathering and analysis.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Operations support representative vs representative salary

Operations support representatives and representatives have different pay scales, as shown below.

	Operations Support Representative	Representative
Average salary	$39,977	$36,023
Salary range	Between $23,000 And $69,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between operations support representative and representative education

There are a few differences between an operations support representative and a representative in terms of educational background:

	Operations Support Representative	Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	Stanford University	-

Operations support representative vs representative demographics

Here are the differences between operations support representatives' and representatives' demographics:

	Operations Support Representative	Representative
Average age	42	40
Gender ratio	Male, 37.2% Female, 62.8%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between operations support representative and representative duties and responsibilities

Operations support representative example responsibilities.

Manage mental health portion of health insurance policies including Medicaid and Medicare and other commercial insurance plans nationwide.
Identify, troubleshoot and deliver need results as a customer liaison between the regulated and non- regulate side of energy.
Respond and troubleshoot sales representative inquiries regarding all open orders, including expect date of delivery and/or invoicing.
Maintain input/output of information essential to sales communication regarding commission, quotas, sales activity, compensation appeals and incentive payouts.
Conduct CONUS sensor setup, deployment, and aircraft sensor integration.
Support lab activities and CONUS travel to various equipment contractors for equipment testing and integration when not deploy OCONUS.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Operations support representative vs representative skills

Common operations support representative skills

Operations Support, 17%
Data Entry, 12%
Customer Service, 9%
Computer Programs, 8%
Service Orders, 6%
Inbound Calls, 5%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Operations Support Representative
Operations Support Representative vs Representative

Updated January 8, 2025

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