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Operations support specialist vs operations administrator

The differences between operations support specialists and operations administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support specialist and an operations administrator. Additionally, an operations administrator has an average salary of $50,962, which is higher than the $44,233 average annual salary of an operations support specialist.

The top three skills for an operations support specialist include operations support, customer service and data entry. The most important skills for an operations administrator are various management, data entry, and clerical support.

Operations support specialist vs operations administrator overview

Operations Support SpecialistOperations Administrator
Yearly salary$44,233$50,962
Hourly rate$21.27$24.50
Growth rate10%5%
Number of jobs176,034115,828
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Average age4243
Years of experience22

What does an operations support specialist do?

The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.

What does an operations administrator do?

An operations administrator primarily edits, plans, coordinates, or directs the administrative services of an organization. This job involves keeping track of the organization's inventory, managing maintenance issues, offering administrative support, and answering phone calls. Among the necessary skills for the administrators are customer service or relations, timely delivery, data entry, order purchasing, and communication skills. They should also be able to manage the financial statements of the organization aside from its business operations.

Operations support specialist vs operations administrator salary

Operations support specialists and operations administrators have different pay scales, as shown below.

Operations Support SpecialistOperations Administrator
Average salary$44,233$50,962
Salary rangeBetween $27,000 And $71,000Between $31,000 And $83,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew JerseyHawaii
Best paying companyKLARopes & Gray
Best paying industryAutomotiveFinance

Differences between operations support specialist and operations administrator education

There are a few differences between an operations support specialist and an operations administrator in terms of educational background:

Operations Support SpecialistOperations Administrator
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Operations support specialist vs operations administrator demographics

Here are the differences between operations support specialists' and operations administrators' demographics:

Operations Support SpecialistOperations Administrator
Average age4243
Gender ratioMale, 44.0% Female, 56.0%Male, 34.8% Female, 65.2%
Race ratioBlack or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between operations support specialist and operations administrator duties and responsibilities

Operations support specialist example responsibilities.

  • Manage HTML developers to create and maintain FDIC Internet/Intranet.
  • Manage windows active directory, exchange, and file servers for user profiles and access.
  • Lead testing for all new store openings to ensure all POS and systems which support the retail team are fully operational.
  • Design and manage studies for alternative API qualification for commercial products.
  • Cable TV, Ethernet and phone cable runs and outlets
  • Load multiple versions of Linux onto multiple computers from scratch simultaneously.
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Operations administrator example responsibilities.

  • Manage online digital storefront operations using PDF file format and HTML.
  • Manage all aspects of desktop support for several hundr users on site and at remote locations.
  • Establish operating policies and procedures and attain SNF Medicare certification.
  • Write queries through mainframe using SQL in order to produce reports for internal/external partners.
  • Monitor printers and desktop's utilizing WebJet Admin for page count and toner activity.
  • Learned and maintain department operations and the SQL jobs and reports that run for the business.
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Operations support specialist vs operations administrator skills

Common operations support specialist skills
  • Operations Support, 19%
  • Customer Service, 17%
  • Data Entry, 5%
  • PowerPoint, 4%
  • Technical Support, 3%
  • DOD, 3%
Common operations administrator skills
  • Various Management, 15%
  • Data Entry, 9%
  • Clerical Support, 6%
  • Administrative Functions, 6%
  • Photocopying, 5%
  • Management Review, 5%

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