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The differences between operations support specialists and operationss, senior specialist can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations, senior specialist has an average salary of $83,814, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for an operations support specialist include operations support, customer service and data entry. The most important skills for an operations, senior specialist are customer service, powerpoint, and project management.
| Operations Support Specialist | Operations, Senior Specialist | |
| Yearly salary | $44,233 | $83,814 |
| Hourly rate | $21.27 | $40.30 |
| Growth rate | 10% | 23% |
| Number of jobs | 176,034 | 101,959 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Average age | 42 | 44 |
| Years of experience | 2 | - |
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
A senior operations specialist is responsible for monitoring the company's operational processes and procedures and ensuring that the staff meets productivity goals according to business requirements and specifications. Senior operations specialists perform quality assessments to the methodologies, modify business plans as needed, and identify opportunities to increase efficiency. They also maintain the timely delivery of outputs and services to the clients and build the highest customer satisfaction. A senior operations specialist must have excellent communication and critical-thinking skills, especially in resolving process gaps and implementing quality standards.
Operations support specialists and operationss, senior specialist have different pay scales, as shown below.
| Operations Support Specialist | Operations, Senior Specialist | |
| Average salary | $44,233 | $83,814 |
| Salary range | Between $27,000 And $71,000 | Between $52,000 And $132,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | KLA | Cheniere Energy |
| Best paying industry | Automotive | Technology |
There are a few differences between an operations support specialist and an operations, senior specialist in terms of educational background:
| Operations Support Specialist | Operations, Senior Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between operations support specialists' and operationss, senior specialist' demographics:
| Operations Support Specialist | Operations, Senior Specialist | |
| Average age | 42 | 44 |
| Gender ratio | Male, 44.0% Female, 56.0% | Male, 44.2% Female, 55.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |