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The differences between operations support specialists and systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support specialist and a systems specialist. Additionally, a systems specialist has an average salary of $86,020, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for an operations support specialist include operations support, customer service and data entry. The most important skills for a systems specialist are customer service, veterans, and troubleshoot.
| Operations Support Specialist | Systems Specialist | |
| Yearly salary | $44,233 | $86,020 |
| Hourly rate | $21.27 | $41.36 |
| Growth rate | 10% | 10% |
| Number of jobs | 176,034 | 127,812 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.
Operations support specialists and systems specialists have different pay scales, as shown below.
| Operations Support Specialist | Systems Specialist | |
| Average salary | $44,233 | $86,020 |
| Salary range | Between $27,000 And $71,000 | Between $61,000 And $120,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | KLA | BP America Inc |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between an operations support specialist and a systems specialist in terms of educational background:
| Operations Support Specialist | Systems Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between operations support specialists' and systems specialists' demographics:
| Operations Support Specialist | Systems Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 44.0% Female, 56.0% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.7% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |