Operations vice president jobs in Wells Branch, TX

Senior Vice President - Data Center Development About Our Client A funded startup building the next generation of digital infrastructure-starting in Austin. Our mission is to deliver leaner, faster, smarter data centers that meet the evolving needs of hyperscalers, AI companies, and enterprise clients. Backed by significant capital and multiple 500MW+ opportunities in the pipeline, we're assembling a world-class team to reshape how mission-critical facilities are developed and operated. Job Summary As SVP of Operations, you'll oversee the end-to-end operational strategy and execution of our data center developments-from pre-construction through delivery, commissioning, and operational handover. You'll build and lead a high-performing operations team, drive process excellence, and serve as a key member of the executive leadership team. This is a hands-on, high-impact role for someone who can balance strategic vision with tactical execution in a fast-paced, entrepreneurial environment. Key Responsibilities Strategic Leadership & Execution Define and implement operational strategies across all data center projects to meet performance, cost, and schedule goals. Lead site development, construction, and commissioning activities in Austin and future markets. Serve as the primary operational leader interfacing with executive leadership, investors, and strategic partners. Foster a culture of accountability, safety, and innovation across project teams. Operational Oversight Oversee project budgets, schedules, risk management, and project controls. Drive value engineering, procurement strategies, and cost optimization initiatives. Ensure best-in-class QA/QC processes and integration of modern construction technologies. Develop and maintain high-level and detailed project schedules (Primavera, MS Project). Team & Partner Development Build and mentor a multidisciplinary operations team, including project managers, engineers, and field staff. Establish and maintain relationships with contractors, design consultants, utilities, permitting authorities, and local stakeholders. Lead contractor selection processes and ensure alignment with corporate standards and project goals. Cross-Functional Collaboration Partner closely with finance, design, sales, and executive leadership to ensure alignment and timely delivery. Communicate operational performance, risks, and mitigation plans to the board and investment partners. Experience 15+ years in construction operations, program management, or large-scale data center delivery, including leadership roles. Proven record of delivering complex projects ($250MM+) on time and within budget. Experience in high-growth, entrepreneurial environments, ideally in infrastructure or mission-critical sectors. Skills & Qualifications Bachelor's degree in Construction Management, Engineering, or related field (Master's preferred). Deep knowledge of project controls, cost reporting, and scheduling tools (e.g., Primavera P6, MS Project). Familiarity with Austin's permitting and development landscape is a plus. Exceptional leadership, communication, and stakeholder management skills. Why Join Us? Impact: Shape the operational backbone of a next-gen data center platform. Leadership: Direct involvement in strategy and decision-making as part of the executive team. Growth: Help scale the business across new markets over the next 12-24 months. Equity Potential: Competitive compensation and meaningful ownership stake. We're looking for a hands-on operator, a strategic thinker, and a builder who isn't afraid to roll up their sleeves to turn vision into reality. If this sounds like you, let's build the future together.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. The Director of Field Operations is responsible for overseeing and managing the field operations of their assigned areas of responsibility. This role ensures that program resource projections are accurate, safety standards are upheld, and project-level responsibilities are met. The Director will work closely with various departments to support the implementation and development of processes, manage technology and applications, and maintain strong relationships with customers. Responsibilities Ensure admin resource projections are accurate and maintained by program teams, driving towards established ratios. Ensure project teams are projecting labor needs from the most current contracted schedule, ensuring labor projections are broken down into duration, activity, and area prior to being submitted for the monthly WIP. Work with other peers across the organization to ensure project teams are allocating resources aligned with the established ratios for the following roles: General Superintendents, Project Superintendents, Field Superintendents, Project Manager, Project Engineers, Safety Manager, Safety Coordinator, Quality Inspector, Field Engineer, and Quality Managers. Provide consistent feedback to workforce development to ensure our training programs are best in class and meet the needs of our evolving workforce and projects. Work closely with the VP of Field Operations to understand the status of each program from a ramp-up/ramp-down standpoint and strategize the execution to effectively move workforce and resources. Drive our culture of safety by supporting the program teams and ensuring all leaders lead with a safety mindset. Communicate program needs and concerns to Safety Directors, escalating to the head of HSE and Field Operations as necessary. Ensure program teams are continuously planning upcoming work and that plans are vetted for feasibility, paying close attention to high-risk activity planning. Ensure the Operations team is effectively leading and supporting other departments: Safety, Quality, WFD, Scheduling, and HR. Partner with clients to establish strong and high-quality relationships. Support the implementation and development of processes related to operations and field operations. Manage and ensure program teams are utilizing Nox Group-provided technology, applications, and processes to the current standard. Communicate any exceptions or variation requests needed to Operations, providing formal feedback and suggestions on processes, technology, and application optimization as needed. Set and maintain expectations of field leadership regarding safety, quality, mentorship, and building strong relationships with supporting departments while setting cross-department relationship standards. Qualifications Ability to walk job sites as needed for extended periods of time. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Safety Level This is a safety sensitive position, and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA) It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Full-time Description Reports To: Chief Executive Officer (CEO) Company: Scale Computing, Inc Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. Position Overview The President & Chief Operating Officer (COO) will be the key driver of Scale Computing's operating leverages and overall execution. The President & COO will provide day-to-day operational leadership, ensure flawless execution, and partner closely with the CEO and the C-Suite to accelerate growth and scale the business. This executive will bring a proven record as a seasoned COO in high-growth technology or SaaS businesses, with strong operational expertise, cross-functional leadership, and the ability to unify teams under the mission of Scale Computing. Key Responsibilities Strategic Leadership & Partnership with the CEO Translate vision into operational reality. Drive alignment across the executive team and ensure accountability for strategic and operational objectives. Operational Excellence Lead daily operations across engineering, product, customer success, professional services, and IT/Infrastructure. Implement scalable processes, systems, and KPIs to drive efficiency and execution. Ensure operational priorities align with strategic growth objectives. Executive Team Collaboration Work closely with C-Suite leaders to ensure strong collaboration across all business units. Partner with Sales, Marketing, People Operations, and Finance leaders to ensure operational support, while maintaining direct responsibility for core technical and service functions. Promote a unified culture of innovation, accountability, and customer-first thinking. Financial & Risk Oversight Partner with the CFO to oversee financial planning, budgeting, and resource allocation. Manage operational risks and ensure compliance with legal, regulatory, and security requirements. Customer & Market Impact Champion a culture of customer obsession across all operational functions. Anticipate market shifts and ensure operational agility to keep Scale Computing competitive. Qualifications Demonstrated success as a COO, CEO, or President in a high-growth technology, SaaS, or infrastructure company. Deep operational expertise in scaling organizations, building systems, and leading global teams. Strong track record of cross-functional collaboration with C-Suite leaders. Proven ability to balance strategic vision with disciplined operational execution. Financial acumen with experience managing budgets and driving operational efficiency. Exceptional leadership, communication, and change management skills. Bachelor's degree required; MBA or advanced degree strongly preferred.

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future. Our extensive manufacturing network spans North America and Europe, including two world-class plastic film recycling centers. Discover more about Novolex, our 20,000+ family members and our commitment to innovation and sustainability at **************** Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call ************** or email *********************. All information will be kept confidential according to EEO guidelines and applicable laws. Responsibilities This position will oversee the operations of 3-4 warehouse / distribution facilities. They will develop strategic initiatives for the region that align to the overall logistics vision. They will be accountable for the operation of the facilities including its financial results, customer delivery, safety, quality, equipment, inventory, labor, and productivity. They must drive results within their facilities through staff development, cost savings, and effective leadership while exceeding customer requirements. Responsibilities: * Drives warehouse productivity & process improvements to achieve cost savings * Budget & forecast ownership for region * Accountable for regional achievement of KPI Results * Develops strategies to mitigate impact of volume surges & capacity constraints * Implements network optimization and product deployment plans * Project ownership, develop & drive key network-wide initiatives * Sales team & customer; collaboration and engagement * Supply Chain cross-functional collaboration * Develops leadership team at each regional facility * Provides guidance and input in the development of policies, guidelines, and procedures to ensure quality and cost control * Works with site Operations Manager to review and manage site financials, provide monthly cost forecasts, understand site variances, inform stake holders of site financial performance * Ensures safety in the workspace by conducting safety audits & safety observations, documents and addresses root cause of incidents and near misses, encourages a safety orientated culture throughout the facility * Lead Tier 2 meetings, ensuring standard work is followed, and all issues and problems are resolved or routed appropriately * Understands the cost drivers at the sites, and works to minimize and reduce costs without sacrificing quality or customer deliveries * Point of escalation for any problems, issues, or adjustments as required to complete the operations plan and ensure on time customer shipments * Monitors site KPIs and works with team to resolve any shortfalls, and create corrective actions * Liaison to senior leadership, manufacturing facility, & corporate support staff Qualifications Qualifications * BA/BS Degree preferred in logistics or related field * 7-10 years of management experience in Distribution/Warehouse Logistics; Multi-site management a plus * Proven success in improving Warehouse performance * Strong leadership and interpersonal skills * Experience with Warehouse Management Systems (WMS); JDA (Red Prairie) a plus * Experience with Enterprise Resource Planning Systems (ERP); SAP a plus * Self-Directed & demonstrates the ability to proactively identify and resolve discrepancies or potential issues * Excellent written and verbal communication skills * Detail orientated, with high analytical ability * Demonstrated financial acumen * Excellent problem identification & follow through to issue resolution * Strong organizational skills with the ability to multi-task and prioritize * Demonstrates the ability to work well with a variety of individuals * Demonstrates an understanding of automated distribution #LI-TM1 Responsibilities This position will oversee the operations of 3-4 warehouse / distribution facilities. They will develop strategic initiatives for the region that align to the overall logistics vision. They will be accountable for the operation of the facilities including its financial results, customer delivery, safety, quality, equipment, inventory, labor, and productivity. They must drive results within their facilities through staff development, cost savings, and effective leadership while exceeding customer requirements. Responsibilities: · Drives warehouse productivity & process improvements to achieve cost savings · Budget & forecast ownership for region · Accountable for regional achievement of KPI Results · Develops strategies to mitigate impact of volume surges & capacity constraints · Implements network optimization and product deployment plans · Project ownership, develop & drive key network-wide initiatives · Sales team & customer; collaboration and engagement · Supply Chain cross-functional collaboration · Develops leadership team at each regional facility · Provides guidance and input in the development of policies, guidelines, and procedures to ensure quality and cost control · Works with site Operations Manager to review and manage site financials, provide monthly cost forecasts, understand site variances, inform stake holders of site financial performance · Ensures safety in the workspace by conducting safety audits & safety observations, documents and addresses root cause of incidents and near misses, encourages a safety orientated culture throughout the facility · Lead Tier 2 meetings, ensuring standard work is followed, and all issues and problems are resolved or routed appropriately · Understands the cost drivers at the sites, and works to minimize and reduce costs without sacrificing quality or customer deliveries · Point of escalation for any problems, issues, or adjustments as required to complete the operations plan and ensure on time customer shipments · Monitors site KPIs and works with team to resolve any shortfalls, and create corrective actions · Liaison to senior leadership, manufacturing facility, & corporate support staff

Storable is seeking a strategic, results-driven Director of Product Operations to elevate, standardize, and scale product excellence across the organization. In this role, you will lead the optimization of product processes, establish documentation and communication standards, and partner cross-functionally to implement a seamless, industry-aligned Software Development Life Cycle (SDLC). Your leadership will empower product and engineering teams to deliver impactful outcomes to our clients and stakeholders. You will also drive knowledge development initiatives, champion best practices, and ensure product teams are aligned, enabled, and equipped with the right tools. This role requires strong collaboration with senior and executive leadership to ensure the success of key initiatives and events across the organization. Key Responsibilities Optimize the SDLC: Evaluate and enhance product development workflows to ensure efficiency, consistency, and high-quality delivery across teams. Enable Team Growth: Design and lead professional development programs to advance product management capabilities and foster a culture of continuous improvement. Drive Strategic Thinking: Operate at both strategic and operational levels to challenge existing processes and drive innovation across the product organization. Elevate Communication Standards: Improve how the organization communicates product updates, new features, and incident management to internal and external stakeholders. Align on Outcomes: Ensure teams are focused on delivering measurable outcomes, from business case development through post-release impact analysis. Manage Product Tooling: Own and maintain the product tool stack, ensuring teams have the right tools for discovery, planning, delivery, and product monitoring. Facilitate Key Events: Plan and coordinate impactful product-wide meetings, offsites, and other initiatives that align the organization and foster collaboration. What You Bring 8+ years in Product Management, with a strong track record of operational leadership and process optimization Deep expertise in product development lifecycle methodologies, with experience in a variety of organizational structures Experience with business and financial modeling to support data-driven decision making Demonstrated ability to build, lead, and mentor high-performing teams Strong influencing skills and the ability to work effectively across diverse roles and leadership levels Exceptional written and verbal communication skills Bachelor's degree in a relevant field; MBA or advanced degree preferred Why Join Us: This is a unique opportunity to lead the evolution of Product Operations at a fast-growing company where your contributions will have a lasting impact. If you're passionate about building scalable systems, enabling teams, and delivering value, we'd love to hear from you. All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we're redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at ***************** At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before. Benefits and Perks: Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. 401(k) match after 60 days, 100% vested after 1 year. Employer contribution to your HSA, plus an HRA to help offset your deductible. Instant access to flexible vacation. We trust you, so we have a ‘take what you need' vacation policy. Be More - company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. 'Paw'ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. $50 monthly home data stipend, plus a home office sign-on bonus of $250. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals. Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn't match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it's a red flag. - Verification: If you're uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at ***************** for verification. Your security and trust are paramount to us. If you suspect you've been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to ***************** Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting.The range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range$174,000-$215,000 USD

ICON is looking for a Field Operations Program Manager to manage and develop Process, Planning, & Quality Programs. This role is critical in developing, documenting, and implementing operational processes and quality standards across Field Operations. The primary responsibilities of this role includes developing process documentation, checklists, workflows, and SOPs aimed at improving Field Ops operations and quality. In this role you will be responsible for the detailing of our processes in Miro flow charts, Google Sheets, and Procore. You will work with Field Operations Management to refine and implement these processes in line with discovered best practices. You will also be responsible for coordinating efforts surrounding all process improvement for Field Operations including data aggregation and analysis, scheduling process improvement meetings, and communication / coordinating, quality control procedures and documentation, and the rollout of new processes. This role is based primarily at ICON's HQ in Austin, TX but may require some (25%) travel, at local or deployed job sites dependent on departmental needs. This role will report to the Field Workforce Manager, Field Operations. You will collaborate regularly with the Field Operations and Field Logistics Managers, as well as with deployed teams in the field. RESPONSIBILITIES: Meet regularly with Field Operations management and work directly on-slab in the field to identify opportunities for process improvement and develop improvement strategy. Collect, interpret and evaluate process metrics data to provide data driven insights for process improvement. Lead the development of process documentation, workflows, checklists, and standard operating procedures (SOPs) to enhance efficiency, consistency, and quality in field operations. Document Field Ops processes in a variety of software tools suites, including but not limited to Palantir, Procore, Miro, and the Microsoft software suite. Own the upload and administration of all Procore documentation for field facing procedures, and act as the implementation lead for Field Ops. Accountable to the enforcement of process compliance for all Field Operations processes. Work cross-functionally with Field Logistics & Field Operations management, Project & Construction Management teams, and Software team to gather requirements for planning printer suite & support equipment deployment, and site planning. MINIMUM QUALIFICATIONS: Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related field. 5+ years of experience in construction, manufacturing, surveying, or other industries with dynamic team structures and fast-paced implementations/improvements/iteration. Exceptional documentation skills, ensuring compliance with ICON's standards and accurate records. Strong oral and written communication skills in a fast-paced environment. Passion to improve efficiency and contribute to innovation. Ability to flex working hours as required to support business needs. An in depth understanding of equipment setup process and dimensions, mobilization process, and printer setup requirements / logistics. Excellent prioritization and time management skills, with the ability to thrive in dynamic, fast-paced environments. PREFERRED SKILLS AND EXPERIENCE: Familiarity with construction or factory production environments and the ability to think and stay ahead for the needs of the operation. ACC, Revit or similar CAD software experience in planning site layouts. Advanced proficiency in operating heavy machinery to ensure smooth function. ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities. Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended). Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes. Internet Applicant Employment Notices

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

Bermex, Inc.Full time Regular Role Description The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills. Essential Duties & Responsibilities Manage and Maintain Workforce Ensure the health and safety of the workforce Maintains inventory of tools, equipment and supplies Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance Coach, mentor and develop staff, including overseeing new employee onboarding Guiding personnel to achieve optimum performance level Follow fleet standards and vehicle operating policies Control over maintenance and repair of vehicles Train personnel of safety and accident prevention program Understand and adhere to all company safety procedures as they relate to essential job functions Collaborate with Management Personnel Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes Prepares the department forecast and monitor expenses with that forecast Prepares and maintains a variety of records and reports related to meter reading Completes quality control audits on field personnel monthly Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees Customer Communication Refers all consumer complaints to the appropriate authorities Ensure all complaints are resolved in a timely manner and is acceptable to our clients Train employees on conflict resolution strategies Requirements Minimum Qualifications: Education: High School Degree/GED Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges as well as pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US. Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights. Preferred Qualifications: Education: Bachelor's Degree in a related field Experience: 2 or more years of management experience 3 years of experience in water, natural gas, and, electric meter installation project management Desired Skills: Ability to multi-task and work independently as well as a team Exceptional flexibility in daily routines Excellent time management skills Excellent communication skills, comfortable interacting management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Proven leadership and team management skills Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) Office Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. Additional: Department & Division: Operations Exempt Status*: Exempt Reports to**: Operations Manager Works with Inside Company: Field Operations Teams Works with Outside Company: Customers and government officials, as necessary Working Conditions: All outdoor and indoor conditions Supervisor Responsibilities: Supervises the Meter Services Supervisors and Project Managers Physical Requirements: Must be able to remain in a stationary position for long periods of time Repeat motions that may include the wrists, hands, and/or fingers Work that includes moving objects up to 50 lbs. Communication with others to exchange information. Must be able to see, read, write, and speak Requires standing, walking, reaching, stooping, kneeling, crouching Travel Requirements: % of travel time: 70% *This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as non-exempt. **The company reserves the right to make changes to the reporting structure for this position due to business needs. #BER1 We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.

The Director of Digital Manufacturing Technology & Operations will lead Emerson's digital manufacturing transformation across global operations. This domain leader role is responsible for defining and executing strategies for Warehouse Management Systems (WMS), Manufacturing Execution Systems (MES), and serving as the Manufacturing IT Owner for all factory-related applications. The position ensures seamless integration of digital technologies to enable paperless operations, real-time visibility, and end-to-end traceability across the manufacturing lifecycle **In This Role, Your Responsibilities Will Be:** **Strategic Leadership** + Develop and own the Smart Factory roadmap, aligning with corporate digital transformation goals. + Drive adoption of Oracle WMS Cloud, MES platforms, and emerging technologies for operational excellence. + Establish governance for MFG IT ownership, ensuring compliance, security, and lifecycle management of manufacturing applications. + Ensure strong governance, cybersecurity, and compliance across all aspects of the manufacturing domain. + Have a leadership presence in Emerson Factories across multiple business groups. + Ensure technology investments drive measurable business value, whether through revenue growth, operational efficiency, cost reduction, or enhanced customer experience. + Continuously manage and optimize technology budgets, balancing strategic investments with financial goals. **Operational Excellence** + Oversee deployment and optimization of MES for production tracking, resource management, and specification control. + Implement WMS capabilities for inventory accuracy, receiving, put-away, picking, replenishment, and shipping. + Ensure integration between ERP, PLM, MES, WMS, and OTM for synchronized planning and execution. + **Innovation & Transformation** + Drive enterprise-level digital architecture for smart factories, ensuring scalability and cybersecurity. + Lead integration of advanced analytics, AI, and IoT platforms into manufacturing IT systems. + Establish standards for interoperability between MES, WMS, and ERP systems to enable seamless data flow. + Champion cloud adoption strategies and edge computing for real-time factory insights. + Oversee governance for emerging technologies, ensuring compliance and risk management. **Governance & Ownership** + Act as Manufacturing IT Owner, accountable for application health, upgrades, and compliance. + Manage vendor relationships and contract negotiations. + Plan budgets and optimize costs for manufacturing IT systems. **Talent & Stakeholder Management** + Build and mentor a global team of IT and operations professionals. + Collaborate with Supply Chain, Engineering, and Operations leaders to ensure alignment. + Build and communicate program objectives and KPIs to executive leadership. **Key Metrics of Success** + Achievement of enterprise-level cybersecurity and compliance standards for manufacturing IT systems. + Delivery of measurable ROI through digital transformation initiatives and IT cost optimization. + Establishment of a scalable, cloud-enabled architecture supporting global smart factory operations. + Development of a high-performing global IT team with strong governance and talent retention. + Able to travel Domestic and International to meet business needs. **Who You Are:** + You prioritize being a mentor to others. You solicit both input and discussion. You trust other people and know when to delegate. You define issues and can map out a process. You focus on priorities and set stretch goals. **For This Role, You Will Need:** + Bachelor's degree in Engineering, IT, or related field; MBA preferred. + 10+ years of experience in manufacturing IT, MES/WMS implementation, and digital transformation. + Proven leadership in global, multi-site environments. + Strong knowledge of Oracle ERP, MES, WMS, and IIoT platforms. + Consistent record of leading large, geographically dispersed teams, balancing strategy with hands-on execution. + Legal Authorization to work in the United States - sponsorship will not be provided for this role. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. \#LI-AN1 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25030285 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Director, Operations Excellence, based in Austin, TX We're looking for a Director of Operations Excellence to build and lead a new centralized organization that drives operational maturity, reliability, and efficiency across Realtor.com's 600+ developer engineering organization. This role will establish and scale our Operations Excellence function, bringing together Platform Reliability Engineering, Quality Engineering Operations, Financial Operations, and Release & Change Operations into a unified, strategic capability. You will be responsible for defining the vision, strategy, and execution roadmap for operational excellence at scale. This includes building high-performing teams, establishing operational frameworks and standards, driving adoption of operational best practices, and delivering measurable improvements in site reliability, product quality, cost efficiency, and release velocity. You'll partner closely with engineering leadership, product teams, and platform engineering to elevate operational maturity across the entire technology organization. This is a unique opportunity to build something from the ground up - shaping culture, processes, and systems while strategically integrating existing talent from across Realtor.com into a cohesive, high-impact organization. What You'll Do Organization Building & Leadership * Build and lead the Operations Excellence organization, scaling teams across Platform Reliability Engineering, Quality Engineering Operations, Financial Operations, and Release & Change Operations * Recruit, develop, and retain top engineering and operations talent while fostering a culture of accountability, continuous improvement, and operational discipline * Establish team structures, roles, and responsibilities that balance centralized expertise with embedded support models * Integrate existing Realtor.com employees strategically into the new organization, leveraging institutional knowledge while establishing new operational standards * Create career development frameworks and technical growth paths for operational excellence team members * Drive cultural transformation around operational excellence, making reliability, quality, and efficiency core engineering values Strategy & Vision * Define and communicate the long-term vision and strategy for operational excellence across reliability, quality, cost optimization, and release management * Establish operational excellence frameworks aligned with industry best practices including SRE principles, DORA metrics, FinOps methodologies, and quality engineering standards * Set strategic priorities and investment roadmaps across all operational excellence domains * Partner with executive leadership to align operational excellence initiatives with business objectives and technology strategy * Drive the integration of AI-augmented operational tools and developer productivity enhancements into operational workflows * Influence engineering and product roadmaps to prioritize operational health, reliability improvements, and technical debt reduction Operational Execution & Delivery * Own operational KPIs and SLAs across site reliability, quality metrics, cloud cost efficiency, and release management performance * Drive measurable improvements in MTTR, change failure rates, incident reduction, deployment frequency, and cost optimization targets * Establish governance models and operational review cadences with engineering leadership to maintain visibility and accountability * Build and maintain operational dashboards, scorecards, and reporting systems that provide real-time visibility into operational health * Lead incident response coordination, blameless postmortems, and systemic reliability improvement initiatives * Oversee implementation of operational tooling ecosystems including monitoring platforms, quality tools, cost management systems, and CI/CD pipelines * Champion chaos engineering, resilience testing, and proactive operational readiness practices Cross-Functional Partnership & Influence * Partner with Platform Engineering, Infrastructure, Security, and product teams to embed operational excellence practices into development workflows * Collaborate with engineering leadership to drive adoption of paved path platforms, standardized tooling, and operational best practices * Serve as the voice of operational excellence in technology leadership forums, advocating for operational investments and architectural improvements * Build strong relationships with product portfolio leaders to understand domain-specific operational challenges and tailor support accordingly * Work closely with Developer Productivity and AI Initiatives teams to integrate operational excellence with broader engineering productivity goals * Engage with vendor partners and industry peers to stay current on operational excellence trends and emerging practices Financial & Resource Management * Own budget planning and resource allocation across the Operations Excellence organization * Build business cases and secure funding for operational excellence initiatives, tooling investments, and headcount growth * Drive cloud cost optimization initiatives, working with FinOps team to reduce AWS spend while maintaining reliability and performance * Demonstrate ROI on operational excellence investments through metrics on incident reduction, deployment velocity, quality improvements, and cost savings * Manage vendor relationships and contract negotiations for operational tooling and services How We Work We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our office in Austin, TX, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. Who You Are You're a proven engineering leader who knows how to build organizations from the ground up while driving operational transformation at scale. You understand that operational excellence isn't just about tooling-it's about culture, discipline, and making the right things easy to do. You've led teams through the journey from fragmented operational practices to mature, centralized capabilities. You're someone who: * Builds high-trust, high-performance teams that deliver both strategic vision and tactical execution * Balances technical depth with executive presence, able to debug production incidents and present to C-suite leadership * Drives change through influence and partnership, not mandates, earning credibility through demonstrated value * Understands the interconnections between reliability, quality, cost, and velocity-and knows how to optimize across all dimensions * Thrives in ambiguity and can establish structure, process, and accountability where none exists * Champions operational discipline while remaining pragmatic about tradeoffs and business priorities What You'll Bring * 10+ years in engineering, operations, or platform leadership roles with significant experience in operational excellence domains * 5+ years leading engineering teams, with proven ability to build, scale, and develop high-performing organizations * Bachelor's degree in Computer Science, Engineering, or equivalent experience * Deep expertise across multiple operational excellence domains: Site Reliability Engineering, Quality Engineering, FinOps/cost optimization, and/or Release Management * Strong understanding of AI-enhanced operational and development tools and their strategic application * Demonstrated success establishing operational excellence frameworks, KPIs, and governance models at scale * Experience with modern operational tooling ecosystems including monitoring and observability platforms (NewRelic, Datadog, Splunk), quality tools (SonarQube, test automation), cost management tools (AWS Cost Explorer, FinOps platforms), and CI/CD systems * Track record driving measurable improvements in DORA metrics, MTTR, incident reduction, deployment frequency, and operational costs * Proven ability to influence without authority and drive organizational change across engineering teams * Strong business acumen with experience building budgets, business cases, and ROI models for operational investments * Excellent communication and executive presence, with ability to translate operational complexity into business impact Bonus Points * Experience building or scaling centralized operational excellence, SRE, or platform engineering organizations from the ground up * Background in both product engineering and operational roles, bringing empathy for developer experience * Deep expertise in cloud architecture and AWS operational best practices * Experience with large-scale incident management, crisis response, and operational resilience programs * Knowledge of chaos engineering frameworks and resilience testing methodologies * Familiarity with developer productivity measurement and engineering effectiveness frameworks * Technical certifications in SRE, cloud architecture, or operational excellence domains * Experience working in high-growth technology companies or digital marketplace platforms * Track record publishing thought leadership on operational excellence, SRE practices, or engineering effectiveness Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. About Us: 1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. 1 HOTELS IS... Natural. Nature guides everything we do. Modern. Of the time, with an eye on the past and a foot in the future. Conscious. Mindful of how our hotels are created and how our guests are treated. Discovery. Explorations of surrounding locales. Imperfect. Still evolving - we don't have all the answers. Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Position Overview... The role of Director of People Operations is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and culture through ongoing development and ever-evolving needs of the hotel. One more thing: we believe in positive, healthy work environments, no matter what. It'll be your job to foster one that's constantly evolving-improving every employee's work life and giving them a life outside work. Requirements for Success... Minimum of a bachelor's degree or equivalent in Human Resources or Business. Experience in luxury hotels as Assistant Director of People operations or Director for a minimum of five years Experience working with Workday is a plus. Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred. Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development. Strong oral and written communication skills. Strong interpersonal and coaching skills. Strong organizational skills. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

+ The Solutions Learning & Enablement team is responsible for providing resources to our human reviewers to ensure accurate and efficient content moderation reviews are conducted. We do this by providing policy and guideline training, knowledge base and communications content to our reviewer base. This position will be focused on providing program management support to various ongoing high priority initiatives, including projects in the UPT and GenAI spaces. **Responsibilities:** + You will keep close partnership with business leads, capturing their priorities and proactively planning to support future launches and to anticipate training needs. + You will partner with VMOs and vendors to ensure smooth delivery to our global service delivery centers and advocate the continual improvement of the agent training experience. + You will monitor training execution efficiency and report training progress and evaluate the training to understand its effectiveness in preparing agents to meet the operations' targets. **Experience:** + Experience with Learning and Development space. + Program/project management. + Communication + Stakeholder management + influence **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**