Passenger service representative vs client representative

The differences between passenger service representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a passenger service representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $34,159 average annual salary of a passenger service representative.

The top three skills for a passenger service representative include reservations, passenger service and bag tags. The most important skills for a client representative are customer service, phone calls, and client accounts.

Passenger service representative vs client representative overview

	Passenger Service Representative	Client Representative
Yearly salary	$34,159	$41,785
Hourly rate	$16.42	$20.09
Growth rate	-4%	-4%
Number of jobs	112,545	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Passenger service representative vs client representative salary

Passenger service representatives and client representatives have different pay scales, as shown below.

	Passenger Service Representative	Client Representative
Average salary	$34,159	$41,785
Salary range	Between $27,000 And $42,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between passenger service representative and client representative education

There are a few differences between a passenger service representative and a client representative in terms of educational background:

	Passenger Service Representative	Client Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Passenger service representative vs client representative demographics

Here are the differences between passenger service representatives' and client representatives' demographics:

	Passenger Service Representative	Client Representative
Average age	40	40
Gender ratio	Male, 37.0% Female, 63.0%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 26.9% Asian, 5.6% White, 49.5% American Indian and Alaska Native, 0.6%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between passenger service representative and client representative duties and responsibilities

Passenger service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Facilitate guests at tsa and gate.
Check in passengers, charge for luggage, ensure proper sitting according to FAA regulations.
Assist with medical emergencies and escort VIP passengers, politicians, movie stars and major sports figures.
Demonstrate comprehensive knowledge of making reservations, prepare and issue tickets and journey, calculation of fares and issuance of refunds
Change itineraries and reservations, including changes within class which result in adjustments of price - while adhering to fare restrictions.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Passenger service representative vs client representative skills

Common passenger service representative skills

Reservations, 25%
Passenger Service, 19%
Bag Tags, 12%
Quality Customer Service, 5%
GSC, 4%
TSA, 3%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Passenger Service Representative
Passenger Service Representative vs Client Representative

Updated January 8, 2025

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