Passenger service representative vs enrollment representative

The differences between passenger service representatives and enrollment representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a passenger service representative and an enrollment representative. Additionally, a passenger service representative has an average salary of $34,159, which is higher than the $31,463 average annual salary of an enrollment representative.

The top three skills for a passenger service representative include reservations, passenger service and bag tags. The most important skills for an enrollment representative are home health, customer service, and data entry.

Passenger service representative vs enrollment representative overview

	Passenger Service Representative	Enrollment Representative
Yearly salary	$34,159	$31,463
Hourly rate	$16.42	$15.13
Growth rate	-4%	-4%
Number of jobs	112,545	185,567
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

Passenger service representative vs enrollment representative salary

Passenger service representatives and enrollment representatives have different pay scales, as shown below.

	Passenger Service Representative	Enrollment Representative
Average salary	$34,159	$31,463
Salary range	Between $27,000 And $42,000	Between $25,000 And $38,000
Highest paying City	-	Temecula, CA
Highest paying state	-	California
Best paying company	-	Curry College
Best paying industry	-	Non Profits

Differences between passenger service representative and enrollment representative education

There are a few differences between a passenger service representative and an enrollment representative in terms of educational background:

	Passenger Service Representative	Enrollment Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Passenger service representative vs enrollment representative demographics

Here are the differences between passenger service representatives' and enrollment representatives' demographics:

	Passenger Service Representative	Enrollment Representative
Average age	40	40
Gender ratio	Male, 37.0% Female, 63.0%	Male, 29.1% Female, 70.9%
Race ratio	Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 26.9% Asian, 5.6% White, 49.5% American Indian and Alaska Native, 0.6%	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between passenger service representative and enrollment representative duties and responsibilities

Passenger service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Facilitate guests at tsa and gate.
Check in passengers, charge for luggage, ensure proper sitting according to FAA regulations.
Assist with medical emergencies and escort VIP passengers, politicians, movie stars and major sports figures.
Demonstrate comprehensive knowledge of making reservations, prepare and issue tickets and journey, calculation of fares and issuance of refunds
Change itineraries and reservations, including changes within class which result in adjustments of price - while adhering to fare restrictions.

Enrollment representative example responsibilities.

Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Audit all tickets for proper labs, correct ICD-9 coding and CPT coding.
Learned ICD-9 codes and medical billing to insure prompt and accurate processing of claims.
Resolve claims by verifying CPT and ICD-9 coding and the expected reimbursement per contractual agreements with varying insurance providers.
Proofread any errors than may occur, fax, file, track all PCP forms
Adhere to all key audit controls and comply with all establish standards associate with HIPAA, SOX and SAS70.

Passenger service representative vs enrollment representative skills

Common passenger service representative skills

Reservations, 25%
Passenger Service, 19%
Bag Tags, 12%
Quality Customer Service, 5%
GSC, 4%
TSA, 3%

Common enrollment representative skills

Home Health, 22%
Customer Service, 18%
Data Entry, 10%
Patients, 6%
CMS, 4%
Enrollment Process, 4%

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Passenger Service Representative
Passenger Service Representative vs Enrollment Representative

Updated January 8, 2025

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