Passenger service representative vs player services representative

The differences between passenger service representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a passenger service representative and a player services representative. Additionally, a passenger service representative has an average salary of $34,159, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a passenger service representative include reservations, passenger service and bag tags. The most important skills for a player services representative are guest service, data entry, and customer service.

Passenger service representative vs player services representative overview

	Passenger Service Representative	Player Services Representative
Yearly salary	$34,159	$28,843
Hourly rate	$16.42	$13.87
Growth rate	-4%	-4%
Number of jobs	112,545	218,951
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Passenger service representative vs player services representative salary

Passenger service representatives and player services representatives have different pay scales, as shown below.

	Passenger Service Representative	Player Services Representative
Average salary	$34,159	$28,843
Salary range	Between $27,000 And $42,000	Between $22,000 And $36,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	Massachusetts
Best paying company	-	Diablo Country Club
Best paying industry	-	Hospitality

Differences between passenger service representative and player services representative education

There are a few differences between a passenger service representative and a player services representative in terms of educational background:

	Passenger Service Representative	Player Services Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Passenger service representative vs player services representative demographics

Here are the differences between passenger service representatives' and player services representatives' demographics:

	Passenger Service Representative	Player Services Representative
Average age	40	40
Gender ratio	Male, 37.0% Female, 63.0%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 26.9% Asian, 5.6% White, 49.5% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between passenger service representative and player services representative duties and responsibilities

Passenger service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Facilitate guests at tsa and gate.
Check in passengers, charge for luggage, ensure proper sitting according to FAA regulations.
Assist with medical emergencies and escort VIP passengers, politicians, movie stars and major sports figures.
Demonstrate comprehensive knowledge of making reservations, prepare and issue tickets and journey, calculation of fares and issuance of refunds
Change itineraries and reservations, including changes within class which result in adjustments of price - while adhering to fare restrictions.

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Passenger service representative vs player services representative skills

Common passenger service representative skills

Reservations, 25%
Passenger Service, 19%
Bag Tags, 12%
Quality Customer Service, 5%
GSC, 4%
TSA, 3%

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

Passenger Service Representative vs. similar jobs

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Office and Administrative Industry
Passenger Service Representative
Passenger Service Representative vs Player Services Representative

Updated January 8, 2025

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