Pathology secretary/transcriptionist vs medical receptionist

Differences between pathology secretary/transcriptionist and medical receptionist duties and responsibilities

Pathology secretary/transcriptionist example responsibilities.

• Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
• Communicate effectively and professionally with many physicians and patients regarding pathology and other test results.
• Prepare surgical and cytology reports including ICD-9 and CPT coding.
• Retrieve insurance information of patients and ensure referrals and authorizations are received as needed.
• Order testing for outpatients in a laboratory setting and transcription of pathology and cytology reports.
• Work extensively with pathologists and vendor as the transcription representative for implementation of voice recognition system.
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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