Patient access representative vs scheduling specialist

Differences between patient access representative and scheduling specialist duties and responsibilities

Patient access representative example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic.
• Conduct intensive screening of all Medicare, Medicaid and manage care patients for provider service eligibility.
• Educate eligible applicants about Medicaid manage care and how to access benefits in a manage care environment.
• Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
• Deliver quality customer service and compassion while obtaining demographic and financial data from patients seeking emergency medical services.
• Operate front desk check-in, preparation of charts, receive payments and balance books at the end of the day.
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Scheduling specialist example responsibilities.

• Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
• Treat all patients with compassion and dignity no matter what their socioeconomic status is.
• Job entail becoming familiar with medical insurance carriers, which include Medicaid and Medicare programs.
• Schedule patients for radiology procedures, including complicate scheduling for multiple exams in one patient visit.
• Register patients into EMR system, ensuring accuracy when updating patient information, demographics and insurance.
• Schedule outpatient appointment for radiology patients, verify insurance, obtain authorization from insurance companies for special procedures.
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