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Patient access representative vs volunteer patient representative

The differences between patient access representatives and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient access representative and a volunteer patient representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $33,603 average annual salary of a patient access representative.

The top three skills for a patient access representative include patients, customer service and medical terminology. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Patient access representative vs volunteer patient representative overview

Patient Access RepresentativeVolunteer Patient Representative
Yearly salary$33,603$42,036
Hourly rate$16.16$20.21
Growth rate-4%-4%
Number of jobs151,07764,027
Job satisfaction5-
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 67%
Average age4040
Years of experience44

Patient access representative vs volunteer patient representative salary

Patient access representatives and volunteer patient representatives have different pay scales, as shown below.

Patient Access RepresentativeVolunteer Patient Representative
Average salary$33,603$42,036
Salary rangeBetween $27,000 And $41,000Between $34,000 And $51,000
Highest paying CitySpringfield, MA-
Highest paying stateMassachusetts-
Best paying companyUniversity of California, Berkeley-
Best paying industryHealth Care-

Differences between patient access representative and volunteer patient representative education

There are a few differences between a patient access representative and a volunteer patient representative in terms of educational background:

Patient Access RepresentativeVolunteer Patient Representative
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient access representative vs volunteer patient representative demographics

Here are the differences between patient access representatives' and volunteer patient representatives' demographics:

Patient Access RepresentativeVolunteer Patient Representative
Average age4040
Gender ratioMale, 14.5% Female, 85.5%Male, 60.3% Female, 39.7%
Race ratioBlack or African American, 12.5% Unknown, 5.1% Hispanic or Latino, 19.9% Asian, 6.5% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between patient access representative and volunteer patient representative duties and responsibilities

Patient access representative example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic.
  • Conduct intensive screening of all Medicare, Medicaid and manage care patients for provider service eligibility.
  • Educate eligible applicants about Medicaid manage care and how to access benefits in a manage care environment.
  • Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
  • Deliver quality customer service and compassion while obtaining demographic and financial data from patients seeking emergency medical services.
  • Operate front desk check-in, preparation of charts, receive payments and balance books at the end of the day.
    • Show more

Volunteer patient representative example responsibilities.

  • Select by leading service coordinator to manage leadership training, and performance evaluations.
  • Create PowerPoint presentations and forms to support the committee s goals.
  • Present excellent music ministry and assist with setting up sound equipment.
  • Provide an effective urban ministry experience that transforms lives, influences churches and communities.
  • Preach the good word of god through tough climate, conditions and tough enviroment.
  • Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.
    • Show more

Patient access representative vs volunteer patient representative skills

Common patient access representative skills
  • Patients, 20%
  • Customer Service, 13%
  • Medical Terminology, 9%
  • Patient Care, 5%
  • Patient Registration, 5%
  • Insurance Verification, 4%
Common volunteer patient representative skills
  • Patients, 49%
  • Training Sessions, 15%
  • Emotional Support, 14%
  • Spanish Language, 5%
  • Presentation, 3%
  • Patient Care, 3%

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Updated January 8, 2025

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