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Patient resource coordinator vs patient care representative

The differences between patient resource coordinators and patient care representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient resource coordinator and a patient care representative. Additionally, a patient resource coordinator has an average salary of $56,904, which is higher than the $33,709 average annual salary of a patient care representative.

The top three skills for a patient resource coordinator include patient flow, patient data and patient registration. The most important skills for a patient care representative are patients, patient care, and home health.

Patient resource coordinator vs patient care representative overview

Patient Resource CoordinatorPatient Care Representative
Yearly salary$56,904$33,709
Hourly rate$27.36$16.21
Growth rate-4%-4%
Number of jobs77,857133,317
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 39%
Average age4040
Years of experience44

Patient resource coordinator vs patient care representative salary

Patient resource coordinators and patient care representatives have different pay scales, as shown below.

Patient Resource CoordinatorPatient Care Representative
Average salary$56,904$33,709
Salary rangeBetween $42,000 And $75,000Between $27,000 And $41,000
Highest paying City-Boston, MA
Highest paying state-Alaska
Best paying company-Massachusetts General Hospital
Best paying industry-Technology

Differences between patient resource coordinator and patient care representative education

There are a few differences between a patient resource coordinator and a patient care representative in terms of educational background:

Patient Resource CoordinatorPatient Care Representative
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 39%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient resource coordinator vs patient care representative demographics

Here are the differences between patient resource coordinators' and patient care representatives' demographics:

Patient Resource CoordinatorPatient Care Representative
Average age4040
Gender ratioMale, 8.2% Female, 91.8%Male, 17.1% Female, 82.9%
Race ratioBlack or African American, 13.5% Unknown, 5.0% Hispanic or Latino, 17.8% Asian, 4.7% White, 58.4% American Indian and Alaska Native, 0.6%Black or African American, 12.5% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 6.3% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between patient resource coordinator and patient care representative duties and responsibilities

Patient resource coordinator example responsibilities.

  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Participate in new manager training rotations, including creating and presenting PowerPoint presentations, coordinating web conferences and maintaining operational standards.
  • Process radiology referrals, and obtain all necessary information from the patient and provider to ensure accuracy and completeness of referral.

Patient care representative example responsibilities.

  • Manage cash and co-payments accurately and discharge patients providing them with proper medical notes and information before exiting.
  • Verify insurance, Medicaid, Medicare, register patients, and code proper ICD-9 and CPT codes on encounters.
  • Utilize medical terminology, CPT, HCPC and ICD-9 and patient information into new authorizations.
  • Interview patients to gather information pertinent to their Medicaid application.
  • Screen, identify, and enter ICD-9 coding from treatment record forms.
  • Maintain patient confidentiality and follow HIPAA rules.
    • Show more

Patient resource coordinator vs patient care representative skills

Common patient resource coordinator skills
  • Patient Flow, 56%
  • Patient Data, 22%
  • Patient Registration, 14%
  • Medicaid, 8%
Common patient care representative skills
  • Patients, 25%
  • Patient Care, 13%
  • Home Health, 7%
  • Cash Management, 5%
  • Phone Calls, 4%
  • CPT, 3%

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Updated January 8, 2025

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