Patient service coordinator vs certified medical technician

The differences between patient service coordinators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient service coordinator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $34,754 average annual salary of a patient service coordinator.

The top three skills for a patient service coordinator include patients, customer service and patient care. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Patient service coordinator vs certified medical technician overview

	Patient Service Coordinator	Certified Medical Technician
Yearly salary	$34,754	$38,859
Hourly rate	$16.71	$18.68
Growth rate	-4%	5%
Number of jobs	100,708	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 28%
Average age	40	44
Years of experience	4	12

What does a patient service coordinator do?

Patient services coordinators act as a liaison between a healthcare organization and patients. Their primary job is to provide quality service to patients. Their duties and responsibilities include fielding telephone calls from patients, assessing patients' issues, and interacting with team members, medical personnel, and employees from other departments. Also, they are responsible for ensuring compliance with regulatory and hospital requirements and maintaining quality service. Patient services coordinators must also ensure to maintain their technical knowledge by participating in personal networks, attending educational workshops, and reviewing professional publications.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Patient service coordinator vs certified medical technician salary

Patient service coordinators and certified medical technicians have different pay scales, as shown below.

	Patient Service Coordinator	Certified Medical Technician
Average salary	$34,754	$38,859
Salary range	Between $27,000 And $43,000	Between $28,000 And $53,000
Highest paying City	Tacoma, WA	Denton, TX
Highest paying state	California	Alaska
Best paying company	County of Riverside	Favorite Healthcare Staffing
Best paying industry	Health Care	Health Care

Differences between patient service coordinator and certified medical technician education

There are a few differences between a patient service coordinator and a certified medical technician in terms of educational background:

	Patient Service Coordinator	Certified Medical Technician
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Patient service coordinator vs certified medical technician demographics

Here are the differences between patient service coordinators' and certified medical technicians' demographics:

	Patient Service Coordinator	Certified Medical Technician
Average age	40	44
Gender ratio	Male, 13.4% Female, 86.6%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 13.5% Unknown, 5.3% Hispanic or Latino, 22.7% Asian, 7.1% White, 50.7% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between patient service coordinator and certified medical technician duties and responsibilities

Patient service coordinator example responsibilities.

Register patients for diagnostic testing, surgery, direct admissions from physician offices and new patient admissions for newborns.
Process release of information requests for patients and third party groups including outside providers, rehabilitation facilities, and law offices.
Schedule patients using state-of-the-art EMR, oversee physician calendar, correspondence, and communicate with referring physician offices.
Welcome patients as they arrive and perform check-in responsibilities: verifying, collecting and confirming insurance and demographic information.
Collect information from incoming patients regarding services need, verify insurance eligibility and determine patient financial liability, or financial status.
Perform interviews to gather necessary information for registration, admission and accurate prioritization of patients to assist medical staff with triage.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Patient service coordinator vs certified medical technician skills

Common patient service coordinator skills

Patients, 22%
Customer Service, 9%
Patient Care, 7%
Medical Terminology, 5%
Front Desk, 5%
Patient Flow, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Patient Service Coordinator
Patient Service Coordinator vs Certified Medical Technician

Updated January 8, 2025

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