Patient service coordinator vs scheduling coordinator

Differences between patient service coordinator and scheduling coordinator duties and responsibilities

Patient service coordinator example responsibilities.

• Register patients for diagnostic testing, surgery, direct admissions from physician offices and new patient admissions for newborns.
• Process release of information requests for patients and third party groups including outside providers, rehabilitation facilities, and law offices.
• Schedule patients using state-of-the-art EMR, oversee physician calendar, correspondence, and communicate with referring physician offices.
• Welcome patients as they arrive and perform check-in responsibilities: verifying, collecting and confirming insurance and demographic information.
• Collect information from incoming patients regarding services need, verify insurance eligibility and determine patient financial liability, or financial status.
• Perform interviews to gather necessary information for registration, admission and accurate prioritization of patients to assist medical staff with triage.
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Scheduling coordinator example responsibilities.

• Manage medical records entering data with CPT and ICD-9 codes preserving an environment of thoroughness and accuracy.
• Manage payment postings, verify insurance coverage prior to patient appointments and advise patients of insurance referrals or authorizations require.
• Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
• Perform patient registration, insurance verification, and assist patients with scheduling radiology and chemotherapy appointments in a demanding environment.
• Enter all patient information in EMR system, scan all of patients medical record into EMR system and classify by sections.
• Check patient insurance coverage, determines if referral or authorization for surgery is needed.
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