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TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
Turbotax
Remote patron services specialist job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$26k-34k yearly est. 3d ago
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Provider Relations Specialist II - Remote, NE
Ameritas 4.7
Remote patron services specialist job
Back Provider Relations Specialist II #5675 Remote, Nebraska, United States Apply X Facebook LinkedIn Email Copy Position Locations Remote, Nebraska, United States Area of Interests Insurance Full-Time/Part Time Full-time Job Description
The Provider Relations Specialist II serves as a liaison between the company and internal and external partners. This position develops and strengthens customer relationships by providing timely and accurate response to inquiries and conducting analysis to solve problems under limited supervision. This position may provide guidance, coaching, and training to associates.
This position will be in-office for the first week for training and will then be remote (within Nebraska) and does not require regular in-office presence.
What you do:
Act as the main point of contact for dental providers regarding participation status, credentialing, and contract-related questions.
Process new provider applications, credentialing requests, and changes to records
Respond to provider and member inquiries via phone, email, and voice mail with professionalism and accuracy.
Manage queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance.
Review and submit audits, ensuring documentation meets compliance and credentialing standards.
Support assigned groups, handling all communications and requests.
Collaborate with internal departments and network leasing partners to ensure data consistency and proper contract loading.
Investigate and help resolve complaints from providers and members, coordinating with Compliance when necessary.
Mentor peers and assist with training new hires on systems and procedures.
Attend team meetings and stay current on internal processes, policies, and industry regulations.
What you bring:
S. Diploma or GED is required.
Associate's degree or equivalent is preferred.
2-4 years of related experience is required.
Previous experience in provider relations or similar role highly preferred.
Insurance industry experience preferred.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution.
* Tuition Reimbursement and Assistance.
* Incentive Program Bonuses.
* Competitive Pay.
For your time:
* Flexible Hybrid work.
* Thrive Days - Personal time off.
* Paid time off (PTO).
For your health and well-being:
* Health Benefits: Medical, Dental, Vision.
* Health Savings Account (HSA) with employer contribution.
* Well-being programs with financial rewards.
* Employee assistance program (EAP).
For your professional growth:
* Professional development programs.
* Leadership development programs.
* Employee resource groups.
* StrengthsFinder Program.
For your community:
* Matching donations program.
* Paid volunteer time- 8 hours per month.
For your family:
* Generous paid maternity leave and paternity leave.
* Fertility, surrogacy, and adoption assistance.
* Backup child, elder and pet care support.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $18.32 - $29.31 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.
$18.3-29.3 hourly 3d ago
2027 National Tax Office & Transactional Specialist Entry Level Staff
Plante Moran 4.7
Patron services specialist job in Columbus, OH
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Whether you intend to specialize or you'd rather gain exposure across many service lines, the sky's the limit. From day one, we invite you to make a difference-to be remarkable.
Your role.
You'll help instill confidence in organizations large and small by assuring their financial health. We'll give you the flexibility to craft business solutions, not just spreadsheets. Your work will include, but not be limited to:
Considering tax issues associated with mergers and acquisitions
Researching complex tax issues and write technical memorandum
Assisting with international tax structuring and operational issues
Preparing tax returns and serve as an integral part of engagement teams for clients
Assisting with National Tax Office functions, such as writing internal and external tax alerts on current tax developments and emerging planning techniques
Assisting with internal tax education function
Assist with handling the tax aspects of transactions
Meaningful interactions with staff at all levels as well as with our impressive repertoire of clients
Deepen knowledge in tax and tax consulting through exposure to both service lines
The qualifications.
Strong interest in the tax law, as demonstrated tax courses completed or planned before graduation
Detail-oriented leader with problem solving, communication, and analytical skills
Bachelor's degree with an emphasis in accounting; or Master's degree in accounting or tax
Must be pursuing a LLM, JD, or CPA license
Academic success (a minimum major GPA of 3.0)
This is an exempt position that may require some local, national, and occasional international travel.
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review theposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $78,000.00 - $87,000.00
$78k-87k yearly 4d ago
Customer Service Specialist
Calculated Hire
Remote patron services specialist job
Service Scheduling Administrator (SSA)
Part-Time | Fully Remote After Training
Training Location:
Charlotte North Ops Center
115 Rhyne Road, Charlotte, NC
Training is conducted onsite, five days a week.
Work Schedule & Mobility:
Onsite for training; fully remote after training
Part-time role (minimum 22 hours/week)
Hours may increase to 36+ per week if the contingent worker is available
Required availability:
Weekends: 7:00 AM - 6:00 PM
Holidays: 7:00 AM - 4:00 PM
Position Purpose:
The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads for field service personnel to support daily operations, customer service commitments, and emergency response. This role serves as a critical point of contact for technicians, first responders, and emergency customers, ensuring timely, accurate, and professional resolution of service needs.
The SSA supports after-hours operations and contributes to maintaining 24/7/365 emergency coverage across the service area.
Nature & Scope
The SSA supports the Planning & Progression Department, a centrally-led and regionally-executed team responsible for receiving, routing, and assigning all service orders for the Natural Gas Business Unit.
This role requires:
Independent judgment and analytical skills to optimize workloads in a dynamic operational environment
The ability to assess service calls and emergencies and apply appropriate human relations skills
Coordination of service and emergency response across a three-state service area operating 24/7/365
Operational Impact:
Supports approximately 350 Service Technicians
Helps manage an average of 56,000 emergency calls annually
Key Responsibilities:
Assign, route, and adjust daily workloads for field service personnel
Answer inbound calls from technicians, first responders, and emergency customers
Handle complex calls requiring research, follow-up, and sound judgment
Monitor service workflows and adjust schedules as operational conditions change
Ensure timely, accurate resolution of customer inquiries and emergencies
Support after-hours technician operations and emergency response coverage
Required Skills & Qualifications:
Strong analytical, problem-solving, and decision-making skills
Ability to multitask and prioritize in a fast-paced, high-volume environment
Excellent communication and customer service skills
Ability to remain calm and professional during emergency situations
Education Requirement:
High School Diploma or GED required
$27k-35k yearly est. 2d ago
Customer Service Specialist
Net2Source (N2S
Remote patron services specialist job
Title: Customer Service
Duration: 6+ months (Extension)
Shift: 8am - 5pm
Qualifications:
A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience
Excellent communication skills
Excels at interpersonal and relationship management skills
Prior experience with the ability to successfully resolve conflict
Strong ability to multi-task
Some exposure to building products and/or retail industry preferred
Developed systems aptitude and Microsoft Office skills
SAP experience required
Order Management
Accept, enter, schedule and maintain orders within SAP
Sales Force
Order Entry Document Manager (OEDM)
Understands and executes all types of order processing (EDI/Business Connections)
Verify pricing
Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies
Ability to build efficient truckloads and schedules in coordination with the traffic department
Verify accurate information on ship schedule/OEDM
Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours
Can function across all regions and in multiple business groups
Understands and correctly provides direction of the Service Advantage for our customer and Sales Team.
Communicates, when necessary, with internal departments regarding Credit and Pricing
Expedites hot or special orders as agreed upon with sales and supervisor
Conflict Management
Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner
Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction
Collaborate with cross-functional teams to expedite orders
Perform backorder coordination/shipping
Maintain customer records within all software databases
Communicate any schedule delays in customer orders in a timely manner
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Order Management & Customer Service Supply Chain Support
Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group.
Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s).
Maintain customer records within all software databases
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Is proficient in Salesforce or equivalent computer related skillset
Maintain customer records within all software databases
Responsibilities:
Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base.
The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations.
Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner.
The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions.
The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers.
The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines.
The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business.
Proactively resolves customer problems/issues, exhibiting ownership for our customers.
Demonstrates relentless customer service
Flexibility in working hours 7:30am - 6pm with some overtime
Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
$27k-36k yearly est. 21h ago
CS Specialist I - Customer Service Center - Pittsburgh, PA
Wesbanco Bank Inc. 4.3
Remote patron services specialist job
Back CS Specialist I - Customer Service Center #21-8477 Multiple Locations Apply X Facebook LinkedIn Email Copy Location
Consideration for location is in all WesBanco markets.
This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).
Market Pittsburgh Work Hours per Week 40 Requirements
High school diploma or GED required.
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred.
Minimum of one year of contact center experience or equivalent required.
Job Description
This position works an alternate schedule
Schedule is 11am to 8pm, Thursday through Monday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day)
Summary:
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer ServiceSpecialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels.
Essential Function:
Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely.
Essential Duties and Responsibilities include the following:
Personally, models the standards of the Bank's Mission, Vision, and Pledge.
Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently.
De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt.
Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Completes customer transactions and corrects account information by engaging correct business partners.
Identifies and resolves customer issues and complaints promptly and accurately.
Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure.
Attends a monthly departmental meeting.
Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction.
Maintains knowledge of deposit, loan, digital banking services and other banking products.
Accepts other assigned job duties and or responsibilities with or without prior notice.
Qualifications:
To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Requirements:
Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment.
Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems.
Ability to type with speed and accuracy.
Ability to operate standard office equipment, including phones, computer and peripherals.
Other Skills and Abilities:
Demonstrates strong time management skills.
Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up.
Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected.
Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed.
Ability to work outside of normal banking hours.
Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude.
Adapt quickly to change and learn readily in a remote environment.
Willingness to provide a level of service which will clearly differentiate us from our competitors.
Ability to build and retain customer relationships against competition.
Accepts ownership of the customer request and follows it through to resolution.
Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution.
Demonstrates effective communication skills, showing empathy and active listening skills
Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette.
Collaborates with co-workers and employees.
Maintains confidentiality.
Physical Demands:
This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full-Time/Part-Time Full-time Area of Interest Customer Experience All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more
$29k-34k yearly est. 2d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Patron services specialist job in South Charleston, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 12d ago
Provider Relations Specialist
Innovative Systems Group 4.0
Remote patron services specialist job
Full onsite until trained (30-45 days minimum) with conversion to flex, 3 days onsite, 2 days remote after fully trained.
To work remote, candidates must have their own computer. Otherwise, will need to work fully onsite.
Verify accuracy of provider data information and submit request for updates. Review provider audit reports and perform remediation outreach. Requires frequent contact with our provider by phone and/or email. This is a full time position that requires employee to be in-office during training period (approx. 30-45 days). Once training is complete and proficiency is shown, manager has the discretion to convert position to a flex position which is a minimum 3 days in-office with up to 2 days work from home. Employee must have their own phone, computer equipment with high-speed internet. There are not provided by the company.
Job Requirements:
HS Diploma/GED
Verbal and written communication skills
Ability to quickly learn moderately complex computer systems that support the business area and processes
Comfortable making outbound calls and communications through email
Computer experience (1+ years)
Ability to use basic office equipment (including a copier, etc.), PC proficiency to include: Microsoft 365 Office Products (Excel, Word, Outlook)
Ability to accesses information from a computer and/or maintain a computer database
Detect and correct errors
Ability to follow detailed instructions
Professional demeanor, Confidentiality of information
Organizational skills
Preferred Job Requirements: Customer Service (2+years), Knowledge of health care policies, products and procedures, Knowledge of Salesforce System.
$45k-69k yearly est. 3d ago
Accountant - Shared Services
Limbach Facility Services LLC 4.4
Remote patron services specialist job
Who We Are…
Since our founding in 1901, Limbach's primary core value has always been: We Care.
We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole.
Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems.
We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors.
Our vision is to create value for building owners targeting opportunities for long term relationships.
Our purpose is to create great opportunities for people.
We carry out our vision and purpose through a commitment to our four core values…
We Care
We Act with Integrity
We Are Innovative
We Are Accountable
The Benefits & Perks…
Base salary range of $58K - $65K
Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
HSA, FSA, and life insurance offerings.
Maximize your professional development with our award-winning Learning & Engagement team.
Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE.
Career pathing flexibility and mobility.
Who You Are…
As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks.
This Position…
Some examples of the work you might do includes:
Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way.
Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions.
Creates and files project preliminary notices and maintains Certificates of Insurance.
Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers.
Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts.
Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed.
What You Need…
Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree).
Foundational knowledge of accounting principles and practices.
Proficiency with Microsoft Office products (Excel and Word in particular)
Must be organized, attentive to detail, and possess strong analytical skills.
Ability to effectively communicate (both written and verbally) with diverse audiences.
Capacity to produce results when working both independently and as a part of a team.
Ability to travel up to 5% of the time.
Preferred Qualifications:
Familiarity with Viewpoint accounting software.
Conduct Standards:
Maintains appropriate Company confidentiality at all times.
Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
Cultivates and promotes the “Hearts & Minds” safety culture.
Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).
Work Environment:
This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners.
The Company's “Work from Home” policy is applicable to this position.
Physical Demands:
In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.
#LFS
$58k-65k yearly 15d ago
Culinary & Hospitality Specialist PRN
Ohio's Hospice 3.3
Patron services specialist job in Columbus, OH
Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role:
This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy
Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well
We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed
The Culinary and Hospitality Specialist Essential Duties Are:
Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff.
Qualifications:
General education degree (GED) or High school diploma preferred.
Related experience and/or training in preparing and cooking food.
Active ServSafe certification preferred
Computer skills sufficient to properly communicate and document daily tasks.
Benefits & Perks: your health and happiness matters! We offer:
Competitive Pay (we actually mean it!)
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
Matching Retirement Plans
Tuition Reimbursement
Scrubs provided
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth
And much, much, more!
Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!
As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton.
Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
$30k-38k yearly est. 19d ago
Hospitality Booking Specialist
Hellosunshinetravels
Remote patron services specialist job
Hospitality Booking Specialist (Remote)
Job Type: Independent Contractor | Remote | Flexible Schedule
About the Opportunity
Are you passionate about creating unforgettable experiences for others? Were looking for motivated, detail-oriented individuals to join our growing remote team as a Hospitality Booking Specialist. This position allows you to work from home while helping clients plan dream getaways, cruises, and resort stays with full training provided.
Responsibilities:
Research destinations, accommodations, and experiences to fit client needs
Provide quotes, recommendations, and itinerary options
Manage reservations, payments, and confirmations through our supplier network
Offer excellent customer service and follow-up before, during, and after each trip
Attend virtual trainings and stay updated on promotions
What We Provide:
Certification and comprehensive training
Access to over 100 trusted suppliers and booking platforms
Mentorship and team support
Marketing tools to help you succeed
Requirements:
Great communication and organizational skills
Basic computer and internet knowledge
Self-motivated and dependable
No experience necessary training provided
Perks:
Work from anywhere with flexible hours
Discounted personal travel and exclusive perks
Unlimited income potential (commission-based)
Supportive team and positive environment
$24k-34k yearly est. 11d ago
Guest Services Coordinator
Philosophi Salon
Patron services specialist job in Columbus, OH
Job DescriptionPosition Description: Great pay. Fun industry. Supportive team. Real growth. Our Guest Service Coordinators are the heartbeat of our salons. If you love people, communication, and fast-paced environments and especially if youre a licensed cosmetologist or cosmetology student, this role is an amazing way to build consistent income, industry experience, and a long-term career inside a professional salon group.
We are seeking licensed cosmetologists and cosmetology students.
Sunday availability required.
Pay & Growth
Licensed cosmetologists start at $18.38/hour (plus bonuses).
Other candidates typically start in the $16$17/hour range (plus bonuses).
We use a clear level system with built-in raises.
Many GSCs reach $19$22/hour in under a year, with long-term growth into the high-$20s/hour range.
Promotions are performance-based and may happen multiple times per year.
What Youll Do
Welcome and care for guests
Manage check-in, check-out, and scheduling
Support front desk flow and communication
Assist with retail and salon operations
Work closely with stylists and leadership
What This Role Is
Think: receptionist + retail + communication hub.
You help the salon run smoothly while creating an amazing guest experience.
Requirements
Active Cosmetology License in Ohio or active enrollment in a Cosmetology Program
Acceptable background check
Comfortable using computers and POS systems
Strong communication and professionalism
$18.4 hourly 5d ago
On-Call Guest Services Ambassador (In Room Dining) - The Langham, New York
Langham Hospitality Group 4.3
Remote patron services specialist job
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori.
For more information about the property, please visit: ******************************************************
The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
RESPONSIBILITIES AND JOB DUTIES:
Telephone Sales Agent:
Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important.
Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy.
Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly.
Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery.
Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate.
Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Perform other duties as requested, such as special guest requests.
Report to duty as scheduled by direct supervisor according to operating hours.
Be fully versed in all service standards.
Server:
Knowledge of menu, as well as following setup procedures.
Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards.
Putting together a weekly order sheet of all items needed for the week.
Cleaning and maintaining a well-organized storeroom.
Properly rotating all stock items both in the storeroom as well as the carts.
Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef.
Completing a guest room security check list. This will ensure that no rooms are left open.
Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key.
Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality.
Attending all department meetings as well as all colleague meetings.
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Other duties as assigned by direct supervisor.
PHYSICAL DEMANDS:
Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers.
Requires the ability to lift and carry objects weighing up to 50 pounds.
Standing for 90% of work shift is required
SPECIAL SKILLS REQUIRED:
Must have basic knowledge of food and beverages preparation.
Basic knowledge of POS systems, i.e. Micros.
Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
Ability to remember and promote the variety of menu items.
Ability to work stand and work in confined spaces for long periods of time.
Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.
EDUCATION REQUIRED:
Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
High school diploma preferred.
EXPERIENCE REQUIRED:
Prior Food and Beverage experience required.
Room Service experience in a luxury hotel preferred.
LICENSES OR CERTIFICATES:
TIPS certification a plus.
Ability to obtain any government required license or certificate.
CPR Certification and/or First Aid Training preferred.
Rate of pay: $27.20 per hour
EOE, including disability/vets
$27.2 hourly Auto-Apply 33d ago
Guest Services / Host
Three Creeks Kitchen + Cocktails
Patron services specialist job in Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team!
Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.
What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurants success.
Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience.
Benefits/Perks:
Opportunities for career growth, all role promotions prioritized for in-house employees
Flexible Scheduling, and closed 7 major holidays!
20% dining discount off the entire menu
50% dining discount on shift
Starting pay $13.00-$16.00/hour
Certain associate meals
Motivations:
A genuine commitment and interest in Hospitality
A "Yes, and!" mentality toward Guests Services
An intentioned appreciation toward teamwork, family, and community
Responsibilities
Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
Upholds positive hygiene and cleanliness practices throughout all work shifts.
Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
Is familiar with the restaurants emergency procedures.
Follows all duties, standards, and procedures outlined in the associate handbook.
Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Qualifications
Previous experience in food service, hospitality, or in the back of house
Ability to work well in a fast-paced environment
Excellent customer service and time management skills
Ability to work well in a team environment, and shows an eagerness to perform
Motivated to make an impact and personally contribute to the success of the restaurant
$13-16 hourly 29d ago
Guest Services Staff - PromoWest - Columbus
AEG Worldwide 4.6
Patron services specialist job in Columbus, OH
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
GUEST SERVICES STAFF
GUEST SERVICES
SHOW OPERATIONS STAFF
USHER/TICKET TAKER
1. GUEST SERVICES STAFF
SUMMARY
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
PRIMARY RESPONSIBILITIES
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Operate the various coat check rooms within established guidelines and procedures at the venue.
Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
Seat guests and assist ADA patrons.
Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Monitor venue during guest arrival and exit to comply with fire department safety regulations.
Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work in varying conditions
Ability to lift 50 lbs. without assistance
Positive attitude with superior customer service skills
Ability to stand, walk, and climb stairs for long periods of time
PREFERENCES
Previous experience working in events and knowledge of the music industry preferred
Availability to work nights, weekends, and holidays as needed according to venue schedule.
2. SHOW OPERATIONS STAFF
SUMMARY
The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support.
PRIMARY RESPONSIBILITIES
Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event.
Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits.
Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-3 years of related work experience.
Ability to work in varying conditions.
Excellent interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to take direction and work well with others.
Ability to stand for extended periods of time and lift tables, chairs, etc.
Available to work nights, weekends, and holidays.
3. USHER/TICKET TAKER
SUMMARY
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
PRIMARY RESPONSIBILITIES
Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).
Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.
Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
Display a calm and attentive demeanor when rectifying issues with guests.
Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area.
Control access points to prevent unauthorized entries.
Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Able to work efficiently in a fast-paced environment
Exemplify a strong commitment and willingness to provide excellent customer service
Maintain a neat, clean and professional appearance
Possess strong interpersonal and communication skills
Sound judgement; able to make sound decisions
Available to work evenings, weekends, and holidays
Payscale: $10 - $14
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
$10-14 hourly Auto-Apply 60d+ ago
Services Account Specialist 4
Red Hat 4.6
Remote patron services specialist job
The Red Hat Services team is looking for a Services Account Specialist to join us in the southeastern U.S. In this role, you will work in a designated sales territory and collaborate with the area sales manager and Red Hat sales associates to execute sales activities inclusive of Consulting, Training and Technical Account Management for the East Services team. You'll be responsible for managing the services business lifecycle from pre-sales through program delivery, including leading sales cycles and preparing project approach documents and proposals that include business and technical requirements as well as the appropriate solutions, schedules, delivery times, and cost. You will work with Red Hat's sales associates to guide consulting sales opportunities from qualification to closing, while managing all assigned projects and resources. The main objectives for this role are meeting bookings and revenue goals. As a Services Account Specialist, you'll need to be able to articulate the value of Red Hat Services can deliver for customers. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently.
What you will do:
Grow your territory and diversify your business
Accurately and consistently provide bookings and revenue forecasts for your territory
Manage bookings and revenue goals across all practices; meet margin and use targets
Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers
Value sell solutions focused on delivering customer value
Ensure successful delivery of programs
Grow territory revenue base on a quarterly basis
Manage escalations without supervision
Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team
What you bring:
Experience with internal or external sales
Knowledge of technical or business consulting practices
Experience in project delivery
Solid people management skills
Experience adhering to agile methodologies within project teams
Knowledge of application development and cloud solutions creation and delivery
Experience and ability to speak at public conferences and meetups
Ability to architect complex solutions using multiple products and technologies to deliver requested business value
The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$38k-50k yearly est. Auto-Apply 4d ago
Guest Service - Lead
City of Gahanna, Oh 3.9
Patron services specialist job in Gahanna, OH
Under the supervision of the Recreation Supervisor, the Guest Service Lead position includes the following duties: * Assists the Recreation Supervisor in the daily operations of the aquatics facilities * Provides direct monitoring of Concession/Office Crew, and the quality of service being provided
* Independently responsible for desk, customer service, membership processing and concession operations at the aquatics site
* Ensures exceptional safety standards are maintained
* Reports to the Recreation Supervisor
* Guest Services Lead staff are required to be available the first week of May for training and pool set-up. The pools are open mid-May through Labor Day weekend. The Guest Service Lead-Aquatics staff are expected to be available throughout the entire season unless otherwise noted at hiring
* Leads with onsite supervision and communication; assists with scheduling, training and evaluating employees
* Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors
* Leads and maintains the promotion of excellent customer service standards at all levels of operations
* Implements and enforces the emergency action plans and facility safety policies
* Establishes and maintains effective working relationships with employees, supervisors, other agencies and the public
* Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds
* Maintains all necessary documentation for business, operations, program and staffing under the direction of the Recreation Supervisor
* Maintains proper pool staff certification requirements
* Provides program leadership through staff to organize, conduct and expand all programs including, but not limited to, the swim team, dive team, swim lessons and special events
* Regular, predictable, and punctual attendance is required
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent required and One year of progressively responsible experience at a pool facility is preferred
Licensure or Certification Requirements
* Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required.
* Current American Red Cross Lifeguard, or a nationally recognized equivalent, certificate, preferred.
* Current ServSafe Food Handler Certification or ability to obtain before employment is required.
Other
* Minimum 18 years of age
* Evaluates the effectiveness of programs and services and makes recommendations on the modification of existing programs
* Maintains high standards of health and safety in all aquatics operations, adhering to industry standards at all times
* Maintains the facility in a clean and orderly fashion
* Attend and assist in facilitating all required pre- and in-service training
* Performs other tasks and duties as assigned
Knowledge, Skills, and Abilities
Knowledge of:
* Basic recreation principles
* Emergency procedures
* Foodservice regulations
* Thorough knowledge of computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software.
Skill in:
* Cash handling and procedures.
* Working with different age populations
* Conflict resolution
* Time management
Ability to:
* Work independently, while being able to lead and supervise others and meet deadlines. Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies.
* Experience and ability to lead and supervise others.
* Enforce safety regulations and emergency procedures.
* Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor
Working Conditions:
* The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions.
* This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
$19k-27k yearly est. 49d ago
Guest Services Ambassador
Legends Global
Patron services specialist job in Columbus, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. 6d ago
Guest Services Ambassador
Asmglobal
Patron services specialist job in Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. Auto-Apply 12d ago
Membership Growth Specialist - Senior
Delta Sigma Pi 3.9
Remote patron services specialist job
Delta Sigma Pi is the nation's leading gender-inclusive professional business fraternity, with a commitment to equipping our members throughout their careers to make a greater impact in their business, civic, and personal lives. Recognized as America's best business fraternity, Delta Sigma Pi attracts members from all backgrounds and walks of life.
Delta Sigma Pi is hiring for a Membership Growth Specialist - Senior to join our team. The Membership Growth Specialist - Senior is responsible for executing strategies to support the growth of new chapters and recruitment efforts for existing chapters. This role also identifies potential obstacles, collaborates with volunteers, and participates in project teams to achieve organizational objectives. This position can be fully remote and based anywhere in the United States but requires quarterly travel to Oxford, OH and some other travel for events may be required.
Compensation and Benefits: This position comes with the opportunity to work in a fully remote environment with some travel required. We are offering a base salary of $55,000 - $60,000 annually. This position also includes generous health, dental, vision, 401(k), and paid time off benefits.
Requirements for our Membership Growth Specialist - Senior:
• Bachelor's degree in business, communications, nonprofit management, or a related field;
• 2+ years of experience in chapter development, membership recruitment, or volunteer management;
• Strong project management and organizational skills;
• Excellent communication and interpersonal skills;
• Ability to analyze data and adjust strategies accordingly;
• Experience working with volunteers and leading collaborative initiatives;
• Proficiency in Microsoft Office and CRM systems;
• Willingness to travel as needed.
Responsibilities of our Membership Growth Specialist - Senior:
• Executing plans to support growth of new chapters and identifying opportunities for new chapters as well as plans to support recruitment efforts for existing chapters.
• Identifying potential obstacles to existing plans and develops solutions to ensure optimal outcomes.
• Participating as a member of project teams and strategic volunteer groups to collaborate with volunteer leaders to achieve objectives;
• Other duties as assigned.