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Payment processor vs service provider

The differences between payment processors and service providers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a payment processor, becoming a service provider takes usually requires 6-12 months. Additionally, a service provider has an average salary of $35,089, which is higher than the $34,030 average annual salary of a payment processor.

The top three skills for a payment processor include customer service, patients and data entry. The most important skills for a service provider are customer service, cleanliness, and social work.

Payment processor vs service provider overview

Payment ProcessorService Provider
Yearly salary$34,030$35,089
Hourly rate$16.36$16.87
Growth rate-5%12%
Number of jobs33,16125,552
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 53%
Average age5143
Years of experience612

What does a payment processor do?

A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.

What does a service provider do?

Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

Payment processor vs service provider salary

Payment processors and service providers have different pay scales, as shown below.

Payment ProcessorService Provider
Average salary$34,030$35,089
Salary rangeBetween $27,000 And $42,000Between $23,000 And $51,000
Highest paying CitySan Jose, CASan Francisco, CA
Highest paying stateAlaskaHawaii
Best paying companyUniversity of California, BerkeleyMeta
Best paying industryInsuranceInsurance

Differences between payment processor and service provider education

There are a few differences between a payment processor and a service provider in terms of educational background:

Payment ProcessorService Provider
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 53%
Most common majorBusinessPsychology
Most common collegeUniversity of PennsylvaniaSUNY at Binghamton

Payment processor vs service provider demographics

Here are the differences between payment processors' and service providers' demographics:

Payment ProcessorService Provider
Average age5143
Gender ratioMale, 21.5% Female, 78.5%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6%Black or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 7.1% White, 56.0% American Indian and Alaska Native, 1.7%
LGBT Percentage7%11%

Differences between payment processor and service provider duties and responsibilities

Payment processor example responsibilities.

  • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
  • Maintain daily transactions for customer payments and various bank accounts using Quickbooks to track transactions.
  • Prepare and print all reports for EDI processing.
  • Maintain client customer confidentiality and HIPAA regulations with all data handling and transfers.
  • Uphold and reinforce compliance with hospital policies and federal regulations such as HIPAA.
  • Investigate and take corrective action regarding invoices reject by system or through EDI.
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Service provider example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Certify to administer first aid, CPR; dispense medication.
  • Certify in first aid and CPR programs via company training.
  • Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
  • Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
  • Exceed company standards for unit cleanliness and client/partner satisfaction.
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Payment processor vs service provider skills

Common payment processor skills
  • Customer Service, 15%
  • Patients, 10%
  • Data Entry, 10%
  • ACH, 8%
  • Phone Calls, 5%
  • Credit Card Payments, 4%
Common service provider skills
  • Customer Service, 31%
  • Cleanliness, 20%
  • Social Work, 7%
  • Mental Health, 5%
  • Patients, 4%
  • Community Resources, 2%

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