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Pc analyst vs customer service analyst

The differences between pc analysts and customer service analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc analyst and a customer service analyst. Additionally, a pc analyst has an average salary of $55,215, which is higher than the $45,169 average annual salary of a customer service analyst.

The top three skills for a pc analyst include SCCM, desktop support and SQL. The most important skills for a customer service analyst are SQL, data analysis, and powerpoint.

Pc analyst vs customer service analyst overview

PC AnalystCustomer Service Analyst
Yearly salary$55,215$45,169
Hourly rate$26.55$21.72
Growth rate10%10%
Number of jobs53,014151,770
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 58%
Average age4242
Years of experience22

Pc analyst vs customer service analyst salary

Pc analysts and customer service analysts have different pay scales, as shown below.

PC AnalystCustomer Service Analyst
Average salary$55,215$45,169
Salary rangeBetween $40,000 And $75,000Between $25,000 And $79,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Finance

Differences between pc analyst and customer service analyst education

There are a few differences between a pc analyst and a customer service analyst in terms of educational background:

PC AnalystCustomer Service Analyst
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 58%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Pc analyst vs customer service analyst demographics

Here are the differences between pc analysts' and customer service analysts' demographics:

PC AnalystCustomer Service Analyst
Average age4242
Gender ratioMale, 79.4% Female, 20.6%Male, 37.1% Female, 62.9%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.9% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc analyst and customer service analyst duties and responsibilities

Pc analyst example responsibilities.

  • Used Microsoft SMS to manage software distribution and lookup hardware and software information.
  • Analyze and solve network issues using patch panels and switches, command line troubleshooting, and TCP/IP.
  • Install and configure Cisco Aironet VPN client.
  • Configure Cisco routers and switches for a major corporation.
  • Connect all user computers to network through TCP/IP, IPX.
  • Support VPN and remote users, LAN and wireless networks.
  • Show more

Customer service analyst example responsibilities.

  • Manage produce cleanliness and preparation.
  • Use windows remote control to solve problems when phone help is inadequate.
  • Lead client s data migration into product solution and lead QA efforts.
  • Devise training modules and PowerPoint presentations to ensure teams remain accurate and skil.
  • Install, train and support POS software/hardware including gas pump interface and scanning.
  • Conduct research in RDMS systems using quantitative/statistical models develop in SAS & SQL programming software.
  • Show more

Pc analyst vs customer service analyst skills

Common pc analyst skills
  • SCCM, 10%
  • Desktop Support, 7%
  • SQL, 5%
  • Customer Service, 5%
  • Computer System, 5%
  • Linux, 5%
Common customer service analyst skills
  • SQL, 7%
  • Data Analysis, 7%
  • PowerPoint, 6%
  • Logistics, 5%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%

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