Post job

Pc analyst vs desktop support analyst

The differences between pc analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc analyst and a desktop support analyst. Additionally, a pc analyst has an average salary of $55,215, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a pc analyst include SCCM, desktop support and SQL. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Pc analyst vs desktop support analyst overview

PC AnalystDesktop Support Analyst
Yearly salary$55,215$48,674
Hourly rate$26.55$23.40
Growth rate10%10%
Number of jobs53,01499,621
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 50%
Average age4242
Years of experience22

Pc analyst vs desktop support analyst salary

Pc analysts and desktop support analysts have different pay scales, as shown below.

PC AnalystDesktop Support Analyst
Average salary$55,215$48,674
Salary rangeBetween $40,000 And $75,000Between $36,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Cambridge Associates
Best paying industry-Finance

Differences between pc analyst and desktop support analyst education

There are a few differences between a pc analyst and a desktop support analyst in terms of educational background:

PC AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Pc analyst vs desktop support analyst demographics

Here are the differences between pc analysts' and desktop support analysts' demographics:

PC AnalystDesktop Support Analyst
Average age4242
Gender ratioMale, 79.4% Female, 20.6%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.9% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc analyst and desktop support analyst duties and responsibilities

Pc analyst example responsibilities.

  • Used Microsoft SMS to manage software distribution and lookup hardware and software information.
  • Analyze and solve network issues using patch panels and switches, command line troubleshooting, and TCP/IP.
  • Install and configure Cisco Aironet VPN client.
  • Configure Cisco routers and switches for a major corporation.
  • Connect all user computers to network through TCP/IP, IPX.
  • Support VPN and remote users, LAN and wireless networks.
  • Show more

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Pc analyst vs desktop support analyst skills

Common pc analyst skills
  • SCCM, 10%
  • Desktop Support, 7%
  • SQL, 5%
  • Customer Service, 5%
  • Computer System, 5%
  • Linux, 5%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

Browse computer and mathematical jobs