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Pc analyst vs desktop support consultant

The differences between pc analysts and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc analyst and a desktop support consultant. Additionally, a pc analyst has an average salary of $55,215, which is higher than the $46,733 average annual salary of a desktop support consultant.

The top three skills for a pc analyst include SCCM, desktop support and SQL. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Pc analyst vs desktop support consultant overview

PC AnalystDesktop Support Consultant
Yearly salary$55,215$46,733
Hourly rate$26.55$22.47
Growth rate10%10%
Number of jobs53,014100,650
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Average age4242
Years of experience22

Pc analyst vs desktop support consultant salary

Pc analysts and desktop support consultants have different pay scales, as shown below.

PC AnalystDesktop Support Consultant
Average salary$55,215$46,733
Salary rangeBetween $40,000 And $75,000Between $33,000 And $64,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between pc analyst and desktop support consultant education

There are a few differences between a pc analyst and a desktop support consultant in terms of educational background:

PC AnalystDesktop Support Consultant
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Pc analyst vs desktop support consultant demographics

Here are the differences between pc analysts' and desktop support consultants' demographics:

PC AnalystDesktop Support Consultant
Average age4242
Gender ratioMale, 79.4% Female, 20.6%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.9% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc analyst and desktop support consultant duties and responsibilities

Pc analyst example responsibilities.

  • Used Microsoft SMS to manage software distribution and lookup hardware and software information.
  • Analyze and solve network issues using patch panels and switches, command line troubleshooting, and TCP/IP.
  • Install and configure Cisco Aironet VPN client.
  • Configure Cisco routers and switches for a major corporation.
  • Connect all user computers to network through TCP/IP, IPX.
  • Support VPN and remote users, LAN and wireless networks.
  • Show more

Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Pc analyst vs desktop support consultant skills

Common pc analyst skills
  • SCCM, 10%
  • Desktop Support, 7%
  • SQL, 5%
  • Customer Service, 5%
  • Computer System, 5%
  • Linux, 5%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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