Player services representative vs business representative

The differences between player services representatives and business representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a player services representative and a business representative. Additionally, a business representative has an average salary of $51,604, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a player services representative include guest service, data entry and customer service. The most important skills for a business representative are customer service, patients, and powerpoint.

Player services representative vs business representative overview

	Player Services Representative	Business Representative
Yearly salary	$28,843	$51,604
Hourly rate	$13.87	$24.81
Growth rate	-4%	-4%
Number of jobs	218,951	197,264
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 58%
Average age	40	40
Years of experience	12	12

What does a player services representative do?

Player service representatives enjoy a salary of around $36K per year and must have high school diplomas or bachelor's degrees. They provide the main links between a football team's locker room and unions in meetings. They are also responsible for encouraging the use of funds, and they are elected every two years.

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

Player services representative vs business representative salary

Player services representatives and business representatives have different pay scales, as shown below.

	Player Services Representative	Business Representative
Average salary	$28,843	$51,604
Salary range	Between $22,000 And $36,000	Between $36,000 And $73,000
Highest paying City	Sacramento, CA	San Francisco, CA
Highest paying state	Massachusetts	Washington
Best paying company	Diablo Country Club	Marathon Oil
Best paying industry	Hospitality	Finance

Differences between player services representative and business representative education

There are a few differences between a player services representative and a business representative in terms of educational background:

	Player Services Representative	Business Representative
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	-	-

Player services representative vs business representative demographics

Here are the differences between player services representatives' and business representatives' demographics:

	Player Services Representative	Business Representative
Average age	40	40
Gender ratio	Male, 35.6% Female, 64.4%	Male, 45.5% Female, 54.5%
Race ratio	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%	Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between player services representative and business representative duties and responsibilities

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Business representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
Utilize multiple internal information systems and applications to troubleshoot hardware issues.
Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.

Player services representative vs business representative skills

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

Common business representative skills

Customer Service, 13%
Patients, 12%
PowerPoint, 8%
Business Development, 7%
Financial Services, 6%
Inbound Calls, 5%

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Office and Administrative Industry
Player Services Representative
Player Services Representative vs Business Representative

Updated January 8, 2025

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