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Pos technician vs senior support technician

The differences between pos technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pos technician and a senior support technician. Additionally, a senior support technician has an average salary of $74,459, which is higher than the $39,820 average annual salary of a pos technician.

The top three skills for a pos technician include pos systems, PC and technical support. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Pos technician vs senior support technician overview

POS TechnicianSenior Support Technician
Yearly salary$39,820$74,459
Hourly rate$19.14$35.80
Growth rate10%10%
Number of jobs81,257113,499
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 48%
Average age4242
Years of experience22

Pos technician vs senior support technician salary

Pos technicians and senior support technicians have different pay scales, as shown below.

POS TechnicianSenior Support Technician
Average salary$39,820$74,459
Salary rangeBetween $24,000 And $65,000Between $48,000 And $114,000
Highest paying City-Durham, NC
Highest paying state-Pennsylvania
Best paying company-Pacira BioSciences
Best paying industry-Technology

Differences between pos technician and senior support technician education

There are a few differences between a pos technician and a senior support technician in terms of educational background:

POS TechnicianSenior Support Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 48%
Most common majorComputer Information SystemsComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Pos technician vs senior support technician demographics

Here are the differences between pos technicians' and senior support technicians' demographics:

POS TechnicianSenior Support Technician
Average age4242
Gender ratioMale, 80.4% Female, 19.6%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pos technician and senior support technician duties and responsibilities

Pos technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Install hardware and maintain software for PC point-of-sales systems.
  • Convert systems from IBM to NCR.
  • Provide both SQL database and DSL troubleshooting.
  • Work in conjunction with NCR to complete tasks.
  • Install and maintain CCTV and relate surveillance components.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Pos technician vs senior support technician skills

Common pos technician skills
  • POS Systems, 13%
  • PC, 8%
  • Technical Support, 7%
  • SQL, 6%
  • Point-of-Sales, 6%
  • Remote Support, 6%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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