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Pos technician vs services desk technician

The differences between pos technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pos technician and a services desk technician. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $39,820 average annual salary of a pos technician.

The top three skills for a pos technician include pos systems, PC and technical support. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Pos technician vs services desk technician overview

POS TechnicianServices Desk Technician
Yearly salary$39,820$42,123
Hourly rate$19.14$20.25
Growth rate10%10%
Number of jobs81,257145,853
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 46%
Average age4242
Years of experience22

Pos technician vs services desk technician salary

Pos technicians and services desk technicians have different pay scales, as shown below.

POS TechnicianServices Desk Technician
Average salary$39,820$42,123
Salary rangeBetween $24,000 And $65,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between pos technician and services desk technician education

There are a few differences between a pos technician and a services desk technician in terms of educational background:

POS TechnicianServices Desk Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 46%
Most common majorComputer Information SystemsInformation Technology
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Pos technician vs services desk technician demographics

Here are the differences between pos technicians' and services desk technicians' demographics:

POS TechnicianServices Desk Technician
Average age4242
Gender ratioMale, 80.4% Female, 19.6%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pos technician and services desk technician duties and responsibilities

Pos technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Install hardware and maintain software for PC point-of-sales systems.
  • Convert systems from IBM to NCR.
  • Provide both SQL database and DSL troubleshooting.
  • Work in conjunction with NCR to complete tasks.
  • Install and maintain CCTV and relate surveillance components.
  • Show more

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Pos technician vs services desk technician skills

Common pos technician skills
  • POS Systems, 13%
  • PC, 8%
  • Technical Support, 7%
  • SQL, 6%
  • Point-of-Sales, 6%
  • Remote Support, 6%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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