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Pos technician vs technical support technician

The differences between pos technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pos technician and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $39,820 average annual salary of a pos technician.

The top three skills for a pos technician include pos systems, PC and technical support. The most important skills for a technical support technician are customer service, technical support, and patients.

Pos technician vs technical support technician overview

POS TechnicianTechnical Support Technician
Yearly salary$39,820$40,210
Hourly rate$19.14$19.33
Growth rate10%10%
Number of jobs81,257165,677
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 40%
Average age4242
Years of experience22

Pos technician vs technical support technician salary

Pos technicians and technical support technicians have different pay scales, as shown below.

POS TechnicianTechnical Support Technician
Average salary$39,820$40,210
Salary rangeBetween $24,000 And $65,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between pos technician and technical support technician education

There are a few differences between a pos technician and a technical support technician in terms of educational background:

POS TechnicianTechnical Support Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 40%
Most common majorComputer Information SystemsBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Pos technician vs technical support technician demographics

Here are the differences between pos technicians' and technical support technicians' demographics:

POS TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 80.4% Female, 19.6%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pos technician and technical support technician duties and responsibilities

Pos technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Install hardware and maintain software for PC point-of-sales systems.
  • Convert systems from IBM to NCR.
  • Provide both SQL database and DSL troubleshooting.
  • Work in conjunction with NCR to complete tasks.
  • Install and maintain CCTV and relate surveillance components.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Pos technician vs technical support technician skills

Common pos technician skills
  • POS Systems, 13%
  • PC, 8%
  • Technical Support, 7%
  • SQL, 6%
  • Point-of-Sales, 6%
  • Remote Support, 6%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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