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Principal technologist vs service delivery manager

The differences between principal technologists and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a principal technologist and a service delivery manager. Additionally, a principal technologist has an average salary of $124,965, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a principal technologist include java, cloud and infrastructure. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Principal technologist vs service delivery manager overview

Principal TechnologistService Delivery Manager
Yearly salary$124,965$102,213
Hourly rate$60.08$49.14
Growth rate16%16%
Number of jobs90,06071,475
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a principal technologist do?

A principal technologist is responsible for developing and delivering innovative solutions and providing contributions technically to various projects. Your duties will include providing assistance in improving the chemical supply chain that will benefit key product units (KPU), managing and creating user accounts, directory access, and server permissions, and managing the in-house services related to the internet. In addition, you will train and educate customers on how to use certain software and hardware as requested and performing development and architecture for database, software, and infrastructure.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Principal technologist vs service delivery manager salary

Principal technologists and service delivery managers have different pay scales, as shown below.

Principal TechnologistService Delivery Manager
Average salary$124,965$102,213
Salary rangeBetween $95,000 And $163,000Between $74,000 And $140,000
Highest paying CitySan Francisco, CAStamford, CT
Highest paying stateOregonConnecticut
Best paying companyAirbnbMcKinsey & Company Inc
Best paying industryTelecommunicationFinance

Differences between principal technologist and service delivery manager education

There are a few differences between a principal technologist and a service delivery manager in terms of educational background:

Principal TechnologistService Delivery Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Principal technologist vs service delivery manager demographics

Here are the differences between principal technologists' and service delivery managers' demographics:

Principal TechnologistService Delivery Manager
Average age4747
Gender ratioMale, 83.1% Female, 16.9%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.8% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between principal technologist and service delivery manager duties and responsibilities

Principal technologist example responsibilities.

  • Manage the Tru64 UNIX 5.1b, Solaris 2.6, and Solaris 2.8 servers.
  • Manage client lease information and generate reports using SQL and PHP.
  • Manage the daily scrum planning meetings and sprint meetings for scrum teams.
  • Develop checklists management system, to get rid of innumerable Xls files and automate work of QA departments.
  • Lead system conversion/transition to PACS; research, negotiate, and seamlessly implement dual server Philips EasyAccess system.
  • Lead team for first-office deployments of optical access and backhaul systems for Ethernet and IP services, enhancing service offerings.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Principal technologist vs service delivery manager skills

Common principal technologist skills
  • Java, 10%
  • Cloud, 7%
  • Infrastructure, 6%
  • Architecture, 6%
  • Project Management, 5%
  • Hyperion, 4%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

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