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The differences between printer technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a printer technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $36,677 average annual salary of a printer technician.
The top three skills for a printer technician include latent prints, troubleshoot and preventative maintenance. The most important skills for a technician support tier are customer service, technical support, and phone calls.
| Printer Technician | Technician Support Tier | |
| Yearly salary | $36,677 | $54,889 |
| Hourly rate | $17.63 | $26.39 |
| Growth rate | 10% | 10% |
| Number of jobs | 50,147 | 109,671 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 37% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The printer technician primarily does the installation of new printers. Proper printer configuration on the network ensures and maintains the function of individual printers, scanners, or network printers. The printer technician regularly takes care and does routine repairs, including printer replacements of new ink cartridges. They are also comfortable copying, faxing, producing images, and other related printer issues. It is part of their responsibility to identify and resolve malfunctions, procurement, including the installation of those parts and resolving hardware failures.
A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
Printer technicians and technician support tiers have different pay scales, as shown below.
| Printer Technician | Technician Support Tier | |
| Average salary | $36,677 | $54,889 |
| Salary range | Between $26,000 And $50,000 | Between $38,000 And $78,000 |
| Highest paying City | Aurora, CO | Benicia, CA |
| Highest paying state | Colorado | New York |
| Best paying company | HP | Scantron |
| Best paying industry | Technology | Technology |
There are a few differences between a printer technician and a technician support tier in terms of educational background:
| Printer Technician | Technician Support Tier | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 37% |
| Most common major | Graphic Design | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between printer technicians' and technician support tiers' demographics:
| Printer Technician | Technician Support Tier | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.6% Female, 24.4% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |