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The differences between product management interns and call center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call center manager has an average salary of $37,614, which is higher than the $35,073 average annual salary of a product management internship.
The top three skills for a product management internship include product management, excellent interpersonal and product development. The most important skills for a call center manager are strong customer service, customer satisfaction, and call center management.
| Product Management Internship | Call Center Manager | |
| Yearly salary | $35,073 | $37,614 |
| Hourly rate | $16.86 | $18.08 |
| Growth rate | 6% | 6% |
| Number of jobs | 160,403 | 123,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 60% |
| Average age | 47 | 47 |
| Years of experience | - | - |
Product management interns typically work with program managers and other management teams. They usually perform various tasks for an organization, which includes conducting research and analyzing data to develop workable business and product strategies, assisting account management teams in documenting user responses to products, and developing strategies to improve productivity and profitability. Product managers are expected to work alongside UX/UI professionals, marketing and sales teams, and developers. They are also expected to ensure the proper execution of quality assurance testing.
Call center managers specialize in overseeing call center operations and agents' performances, ensuring that customers are satisfied. Aside from this, they are mostly involved in hiring and training new agents, shaping them into productive workforce members. As managers, they must lead by setting targets, encouraging agents, and devising strategies to meet them, even providing support when issues are difficult to resolve. Furthermore, call center managers must implement and adhere to all policies and regulations of the company.
Product management interns and call center managers have different pay scales, as shown below.
| Product Management Internship | Call Center Manager | |
| Average salary | $35,073 | $37,614 |
| Salary range | Between $25,000 And $47,000 | Between $23,000 And $60,000 |
| Highest paying City | San Francisco, CA | Baltimore, MD |
| Highest paying state | California | Maryland |
| Best paying company | HP | Scantron |
| Best paying industry | Professional | Technology |
There are a few differences between a product management internship and a call center manager in terms of educational background:
| Product Management Internship | Call Center Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between product management interns' and call center managers' demographics:
| Product Management Internship | Call Center Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 48.7% Female, 51.3% | Male, 52.6% Female, 47.4% |
| Race ratio | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 9.0% White, 65.0% American Indian and Alaska Native, 0.7% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |