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The differences between production support analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support analyst, becoming an analyst takes usually requires 2-4 years. Additionally, a production support analyst has an average salary of $74,571, which is higher than the $73,007 average annual salary of an analyst.
The top three skills for a production support analyst include application support, management system and java. The most important skills for an analyst are customer service, troubleshoot, and data analysis.
| Production Support Analyst | Analyst | |
| Yearly salary | $74,571 | $73,007 |
| Hourly rate | $35.85 | $35.10 |
| Growth rate | 10% | 11% |
| Number of jobs | 178,536 | 253,138 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Average age | 42 | 44 |
| Years of experience | 2 | 4 |
A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Production support analysts and analysts have different pay scales, as shown below.
| Production Support Analyst | Analyst | |
| Average salary | $74,571 | $73,007 |
| Salary range | Between $61,000 And $90,000 | Between $53,000 And $99,000 |
| Highest paying City | Redmond, WA | Jersey City, NJ |
| Highest paying state | Delaware | New Jersey |
| Best paying company | Meta | The Citadel |
| Best paying industry | Finance | Technology |
There are a few differences between a production support analyst and an analyst in terms of educational background:
| Production Support Analyst | Analyst | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Northwestern University |
Here are the differences between production support analysts' and analysts' demographics:
| Production Support Analyst | Analyst | |
| Average age | 42 | 44 |
| Gender ratio | Male, 66.7% Female, 33.3% | Male, 52.4% Female, 47.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 12% |