Post job

Production support analyst vs operations analyst

The differences between production support analysts and operations analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a production support analyst has an average salary of $74,571, which is higher than the $63,082 average annual salary of an operations analyst.

The top three skills for a production support analyst include application support, management system and java. The most important skills for an operations analyst are customer service, SQL, and data analysis.

Production support analyst vs operations analyst overview

Production Support AnalystOperations Analyst
Yearly salary$74,571$63,082
Hourly rate$35.85$30.33
Growth rate10%23%
Number of jobs178,536141,707
Job satisfaction-3
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Average age4245
Years of experience2-

What does a production support analyst do?

A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.

What does an operations analyst do?

Operations analysts serve an essential role within the operations team that supports data management, trade processes, client reporting, and problem resolution. They have to ensure data systems integrity by working closely with the operations team and the client support services manager. Their work focuses on several areas, including maintaining trading systems and portfolio accounting, creating and verifying client performance files, and performing electronic operations reconciliation. To be qualified for this position, one should possess several qualities, including proficient computer skills, excellent communication skills, and attention to detail.

Production support analyst vs operations analyst salary

Production support analysts and operations analysts have different pay scales, as shown below.

Production Support AnalystOperations Analyst
Average salary$74,571$63,082
Salary rangeBetween $61,000 And $90,000Between $44,000 And $90,000
Highest paying CityRedmond, WAJersey City, NJ
Highest paying stateDelawareNew Jersey
Best paying companyMetaIntuitive Surgical
Best paying industryFinanceFinance

Differences between production support analyst and operations analyst education

There are a few differences between a production support analyst and an operations analyst in terms of educational background:

Production Support AnalystOperations Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityUniversity of Southern California

Production support analyst vs operations analyst demographics

Here are the differences between production support analysts' and operations analysts' demographics:

Production Support AnalystOperations Analyst
Average age4245
Gender ratioMale, 66.7% Female, 33.3%Male, 58.8% Female, 41.2%
Race ratioBlack or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 12.6% Unknown, 6.0% Hispanic or Latino, 13.8% Asian, 11.2% White, 55.8% American Indian and Alaska Native, 0.6%
LGBT Percentage11%9%

Differences between production support analyst and operations analyst duties and responsibilities

Production support analyst example responsibilities.

  • Manage defects and configurations for code promotions utilizing ETL providing pivot table leadership reports.
  • Develop multiple database applications to streamline and automate core processes: including human resources in-boarding, payroll systems and article/advertising layouts.
  • Develop the client front-end using JSP, HTML, CSS and JavaScript.
  • Work with QA team for testing and test data and script preparation in PERL.
  • Build DataStage jobs, UNIX scripts, Perl scripts, store procedures, functions, triggers and packages.
  • Oversee all security controls, UI, users, groups, roles, profiles and rules in Salesforce.
  • Show more

Operations analyst example responsibilities.

  • Manage EDI error processing and exception reporting and interface with the state exchanges to facilitate resolution.
  • Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions.
  • Develop VBA macros to automate various data intensive processes
  • Manage IP distribution services domestically and globally to enterprise and broadband customers.
  • Manage small-scale projects from inception to implementation following BCUS SDLC project methodology.
  • Manage the month-end financial statement reporting process, including journal entry preparation, and account reconciliations.
  • Show more

Production support analyst vs operations analyst skills

Common production support analyst skills
  • Application Support, 11%
  • Management System, 8%
  • Java, 7%
  • Unix, 6%
  • Linux, 5%
  • Production Environment, 3%
Common operations analyst skills
  • Customer Service, 10%
  • SQL, 6%
  • Data Analysis, 6%
  • Project Management, 5%
  • Process Improvement, 5%
  • Strong Analytical, 4%

Browse computer and mathematical jobs