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The differences between production support analysts and systems analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support analyst, becoming a systems analyst takes usually requires 4-6 years. Additionally, a systems analyst has an average salary of $75,383, which is higher than the $74,571 average annual salary of a production support analyst.
The top three skills for a production support analyst include application support, management system and java. The most important skills for a systems analyst are customer service, project management, and troubleshoot.
| Production Support Analyst | Systems Analyst | |
| Yearly salary | $74,571 | $75,383 |
| Hourly rate | $35.85 | $36.24 |
| Growth rate | 10% | 9% |
| Number of jobs | 178,536 | 141,289 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.
A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.
Production support analysts and systems analysts have different pay scales, as shown below.
| Production Support Analyst | Systems Analyst | |
| Average salary | $74,571 | $75,383 |
| Salary range | Between $61,000 And $90,000 | Between $58,000 And $96,000 |
| Highest paying City | Redmond, WA | San Francisco, CA |
| Highest paying state | Delaware | California |
| Best paying company | Meta | The Citadel |
| Best paying industry | Finance | Finance |
There are a few differences between a production support analyst and a systems analyst in terms of educational background:
| Production Support Analyst | Systems Analyst | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support analysts' and systems analysts' demographics:
| Production Support Analyst | Systems Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 66.7% Female, 33.3% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 14.4% White, 58.3% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |