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Program manager vs service program manager

The differences between program managers and service program managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a program manager has an average salary of $96,084, which is higher than the $78,256 average annual salary of a service program manager.

The top three skills for a program manager include project management, program management and oversight. The most important skills for a service program manager are project management, program management, and veterans.

Program manager vs service program manager overview

Program ManagerService Program Manager
Yearly salary$96,084$78,256
Hourly rate$46.19$37.62
Growth rate12%12%
Number of jobs197,556116,114
Job satisfaction5-
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4745
Years of experience-6

What does a program manager do?

A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Program manager vs service program manager salary

Program managers and service program managers have different pay scales, as shown below.

Program ManagerService Program Manager
Average salary$96,084$78,256
Salary rangeBetween $65,000 And $141,000Between $50,000 And $121,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyMetaMeta
Best paying industryTechnologyTechnology

Differences between program manager and service program manager education

There are a few differences between a program manager and a service program manager in terms of educational background:

Program ManagerService Program Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Program manager vs service program manager demographics

Here are the differences between program managers' and service program managers' demographics:

Program ManagerService Program Manager
Average age4745
Gender ratioMale, 52.9% Female, 47.1%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage10%14%

Differences between program manager and service program manager duties and responsibilities

Program manager example responsibilities.

  • Lead managed services provider engagement of onshore and offshore interactive development and QA for pharmaceutical marketing department.
  • Lead multiple team workshops and initiate RFP proposals.
  • Manage the work process across projects as per PMI standards.
  • Develop, manage, and oversee EMBA study abroad in-residencies to Asia.
  • Manage content updates for all salesforce marketing materials, print and digital.
  • Manage the service level expectations with client agencies by monitoring and assessment establish KPIs, agreements and contracts.
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Service program manager example responsibilities.

  • Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
  • Manage logistics and support multiple events and programs simultaneously.
  • Initiate and manage a volunteer corps which reduce payroll significantly.
  • Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
  • Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
  • Develop and maintain an active social media presence on facebook and youtube.
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Program manager vs service program manager skills

Common program manager skills
  • Project Management, 11%
  • Program Management, 11%
  • Oversight, 6%
  • Customer Service, 4%
  • Infrastructure, 3%
  • Excellent Organizational, 3%
Common service program manager skills
  • Project Management, 10%
  • Program Management, 8%
  • Veterans, 7%
  • Customer Service, 6%
  • Oversight, 5%
  • Patients, 4%

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