Program supervisor vs service program manager

The differences between program supervisors and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a program supervisor and a service program manager. Additionally, a service program manager has an average salary of $78,256, which is higher than the $45,460 average annual salary of a program supervisor.

The top three skills for a program supervisor include autism, social work and developmental disabilities. The most important skills for a service program manager are project management, program management, and veterans.

Program supervisor vs service program manager overview

	Program Supervisor	Service Program Manager
Yearly salary	$45,460	$78,256
Hourly rate	$21.86	$37.62
Growth rate	8%	12%
Number of jobs	65,551	116,114
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 66%
Average age	40	45
Years of experience	6	6

What does a program supervisor do?

A program supervisor is an individual who coordinates and monitors the scheduling and technical performance of company programs. Program supervisors aid in negotiating contracts and are responsible for any contractual changes. They recommend changes to the plans to improve process efficiency and develop solutions to any program problems. Program supervisors work under a manager's supervision and the role requires a bachelor's degree with relevant job experience. They are also independent at the same time and can collaborate with other staff members.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Program supervisor vs service program manager salary

Program supervisors and service program managers have different pay scales, as shown below.

	Program Supervisor	Service Program Manager
Average salary	$45,460	$78,256
Salary range	Between $37,000 And $54,000	Between $50,000 And $121,000
Highest paying City	San Jose, CA	Washington, DC
Highest paying state	California	New Jersey
Best paying company	Sephora	Meta
Best paying industry	Government	Technology

Differences between program supervisor and service program manager education

There are a few differences between a program supervisor and a service program manager in terms of educational background:

	Program Supervisor	Service Program Manager
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 66%
Most common major	Psychology	Business
Most common college	SUNY at Binghamton	University of Pennsylvania

Program supervisor vs service program manager demographics

Here are the differences between program supervisors' and service program managers' demographics:

	Program Supervisor	Service Program Manager
Average age	40	45
Gender ratio	Male, 37.0% Female, 63.0%	Male, 47.3% Female, 52.7%
Race ratio	Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.3% Asian, 6.3% White, 65.9% American Indian and Alaska Native, 0.2%	Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	14%	14%

Differences between program supervisor and service program manager duties and responsibilities

Program supervisor example responsibilities.

Conduct daily clinical documentation audits, manage consumer financial accounts, provide oversight and approval for all treatment and discharge planning.
MAP (medication administration), first aid, and CPR certify.
Train staff on CPR first aid.
Maintain state compliance (HIPAA, HUD, DDS, and Medicaid).
Develop curriculum for kids classes and adult classes.
Update and maintain timekeeping system with employee files.

Service program manager example responsibilities.

Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
Manage logistics and support multiple events and programs simultaneously.
Initiate and manage a volunteer corps which reduce payroll significantly.
Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
Develop and maintain an active social media presence on facebook and youtube.

Program supervisor vs service program manager skills

Common program supervisor skills

Autism, 8%
Social Work, 7%
Developmental Disabilities, 7%
Mental Health, 7%
Work Ethic, 7%
Oversight, 6%

Common service program manager skills

Project Management, 10%
Program Management, 8%
Veterans, 7%
Customer Service, 6%
Oversight, 5%
Patients, 4%

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Program Supervisor
Program Supervisor vs Service Program Manager

Updated January 8, 2025

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