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Regional supervisor vs regional service manager

The differences between regional supervisors and regional service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a regional supervisor, becoming a regional service manager takes usually requires 6-8 years. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $61,453 average annual salary of a regional supervisor.

The top three skills for a regional supervisor include OSHA, customer satisfaction and financial reports. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Regional supervisor vs regional service manager overview

Regional SupervisorRegional Service Manager
Yearly salary$61,453$97,948
Hourly rate$29.54$47.09
Growth rate5%5%
Number of jobs46,491161,025
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Average age4746
Years of experience68

What does a regional supervisor do?

The regional supervisor determines the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. They run operations in a certain area and make sure that all activities and workers are working to achieve targets.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Regional supervisor vs regional service manager salary

Regional supervisors and regional service managers have different pay scales, as shown below.

Regional SupervisorRegional Service Manager
Average salary$61,453$97,948
Salary rangeBetween $40,000 And $92,000Between $60,000 And $158,000
Highest paying CityTacoma, WAMountain View, CA
Highest paying stateMassachusettsCalifornia
Best paying companyStrykerGoogle
Best paying industryTechnologyProfessional

Differences between regional supervisor and regional service manager education

There are a few differences between a regional supervisor and a regional service manager in terms of educational background:

Regional SupervisorRegional Service Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Southern California

Regional supervisor vs regional service manager demographics

Here are the differences between regional supervisors' and regional service managers' demographics:

Regional SupervisorRegional Service Manager
Average age4746
Gender ratioMale, 62.2% Female, 37.8%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 5.9% White, 60.9% American Indian and Alaska Native, 0.7%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage8%7%

Differences between regional supervisor and regional service manager duties and responsibilities

Regional supervisor example responsibilities.

  • Oversee and manage regional online marketing accounts (Facebook, Craigslist, etc )
  • Manage payroll, supply and inventory control, profitably analysis and monthly management reporting.
  • Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
  • Conduct training meetings for the territory and entire state by preparing PowerPoint presentations.
  • Review and design advertising copy for portfolio.
  • Create PowerPoint presentations for DC management regarding findings and opportunities for improvement.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Regional supervisor vs regional service manager skills

Common regional supervisor skills
  • OSHA, 18%
  • Customer Satisfaction, 9%
  • Financial Reports, 6%
  • PowerPoint, 6%
  • Process Improvement, 6%
  • Payroll, 5%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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