Regional support manager vs channel manager

Differences between regional support manager and channel manager duties and responsibilities

Regional support manager example responsibilities.

• Manage and track progression of PC deployment projects for global and local sites.
• Serve as managed market liaison to assign accounts with responsibilities of executing on medical objectives specific to organize healthcare market.
• Train client on POS systems and participate in 'go live'.
• Teach laptop PC repair to dealers, support major accounts, and solve difficult PC/LAN problems.
• Support Avaya phone system at user level installing digital lines and starting the cross over from digital to VoIP
• Evaluate, install, and maintain all local hardware including network, telephony, desktop, server and audio/visual.
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Channel manager example responsibilities.

• Use SalesForce to keep track of customers and prospective leads information.
• Manage social media advertising, SEO and PCP advertising as part of daily tasks.
• Manage and communicate with over 2600 VAR's/reseller accounts at industry relate conferences, user groups and tradeshows.
• Manage multinational marketing group in strategic marketing and channel development in the Americas, EMEA and APJK.
• Launch and manage the domestic distribution go-to-market channel strategy.
• Develop co-marketing business plans resulting in YoY growth with several manage partners.
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