Registration representative vs account management representative

The differences between registration representatives and account management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a registration representative and an account management representative. Additionally, an account management representative has an average salary of $46,765, which is higher than the $34,021 average annual salary of a registration representative.

The top three skills for a registration representative include patients, medical terminology and patient care. The most important skills for an account management representative are customer service, medical terminology, and data entry.

Registration representative vs account management representative overview

	Registration Representative	Account Management Representative
Yearly salary	$34,021	$46,765
Hourly rate	$16.36	$22.48
Growth rate	-4%	-4%
Number of jobs	118,803	222,957
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	4	4

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

What does an account management representative do?

An account management representative is in charge of overseeing client accounts, ensuring everything runs smoothly and efficiently. They may work directly with clients to answer inquiries, identify their needs, provide advice, and resolve any issues or concerns. An account management representative may also perform research and analysis to identify new business and client opportunities, generate leads, offer products and services, and develop account management and sales strategies. Moreover, they must maintain an active communication line with staff while enforcing the company's policies and regulations.

Registration representative vs account management representative salary

Registration representatives and account management representatives have different pay scales, as shown below.

	Registration Representative	Account Management Representative
Average salary	$34,021	$46,765
Salary range	Between $26,000 And $42,000	Between $27,000 And $78,000
Highest paying City	Boston, MA	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	UMass Memorial Health	Microsoft
Best paying industry	Health Care	Government

Differences between registration representative and account management representative education

There are a few differences between a registration representative and an account management representative in terms of educational background:

	Registration Representative	Account Management Representative
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Registration representative vs account management representative demographics

Here are the differences between registration representatives' and account management representatives' demographics:

	Registration Representative	Account Management Representative
Average age	40	40
Gender ratio	Male, 13.9% Female, 86.1%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%	Black or African American, 12.0% Unknown, 5.6% Hispanic or Latino, 18.9% Asian, 7.2% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between registration representative and account management representative duties and responsibilities

Registration representative example responsibilities.

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.

Account management representative example responsibilities.

Market managed care plans to clients on Medicaid and public assistance.
Manage Facebook and patient communication programs.
Utilize ICD-9 and ICD-10 codes for the descriptions of veterans.
Research and apply COPT, ICD-9 and HCPC codes as needed.
Update fee schedules and specific CPT codes as needed.
Direct the support of new designs for their logistics aspects.

Registration representative vs account management representative skills

Common registration representative skills

Patients, 25%
Medical Terminology, 10%
Patient Care, 6%
Customer Service, 6%
Health Insurance, 5%
Patient Registration, 4%

Common account management representative skills

Customer Service, 21%
Medical Terminology, 14%
Data Entry, 9%
Patients, 8%
Inpatient Admissions, 7%
Outpatient Services, 6%

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Office and Administrative Industry
Registration Representative
Registration Representative vs Account Management Representative

Updated January 8, 2025

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