Registration representative vs scheduling specialist

The differences between registration representatives and scheduling specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a registration representative, becoming a scheduling specialist takes usually requires 1-2 years. Additionally, a scheduling specialist has an average salary of $37,269, which is higher than the $34,021 average annual salary of a registration representative.

The top three skills for a registration representative include patients, medical terminology and patient care. The most important skills for a scheduling specialist are patients, medical terminology, and home health.

Registration representative vs scheduling specialist overview

	Registration Representative	Scheduling Specialist
Yearly salary	$34,021	$37,269
Hourly rate	$16.36	$17.92
Growth rate	-4%	-8%
Number of jobs	118,803	73,381
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 44%
Average age	40	49
Years of experience	4	2

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

What does a scheduling specialist do?

A scheduling specialist is responsible for managing the department's meeting, conference, and event schedules, as well as negotiating with suppliers and third-party vendors for appointment and program needs. Scheduling specialists may also perform administrative and clerical duties as needed, especially on communicating with clients and informing them of meetings, and responding to their concerns and inquiries. A scheduling specialist must have excellent communication and organizational skills, as well as knowledge of the data processing procedures to maintain the organization's database, updating clients' information, and tracking business transactions.

Registration representative vs scheduling specialist salary

Registration representatives and scheduling specialists have different pay scales, as shown below.

	Registration Representative	Scheduling Specialist
Average salary	$34,021	$37,269
Salary range	Between $26,000 And $42,000	Between $27,000 And $51,000
Highest paying City	Boston, MA	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	UMass Memorial Health	Bristol-Myers Squibb
Best paying industry	Health Care	Transportation

Differences between registration representative and scheduling specialist education

There are a few differences between a registration representative and a scheduling specialist in terms of educational background:

	Registration Representative	Scheduling Specialist
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Registration representative vs scheduling specialist demographics

Here are the differences between registration representatives' and scheduling specialists' demographics:

	Registration Representative	Scheduling Specialist
Average age	40	49
Gender ratio	Male, 13.9% Female, 86.1%	Male, 23.9% Female, 76.1%
Race ratio	Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	9%

Differences between registration representative and scheduling specialist duties and responsibilities

Registration representative example responsibilities.

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.

Scheduling specialist example responsibilities.

Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
Treat all patients with compassion and dignity no matter what their socioeconomic status is.
Job entail becoming familiar with medical insurance carriers, which include Medicaid and Medicare programs.
Schedule patients for radiology procedures, including complicate scheduling for multiple exams in one patient visit.
Register patients into EMR system, ensuring accuracy when updating patient information, demographics and insurance.
Schedule outpatient appointment for radiology patients, verify insurance, obtain authorization from insurance companies for special procedures.

Registration representative vs scheduling specialist skills

Common registration representative skills

Patients, 25%
Medical Terminology, 10%
Patient Care, 6%
Customer Service, 6%
Health Insurance, 5%
Patient Registration, 4%

Common scheduling specialist skills

Patients, 25%
Medical Terminology, 8%
Home Health, 7%
Patient Care, 5%
Insurance Verification, 4%
Excellent Interpersonal, 4%

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Office and Administrative Industry
Registration Representative
Registration Representative vs Scheduling Specialist

Updated January 8, 2025

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